By Catherine Jones bio
Thanks to everyone who attended our webinar, “How to Build a Law Office Staff that Cares,” with Steve M. Cohen. The webinar recording is now available on the site, along with the presentation materials.
One of the poll questions produced some results that I found particularly interesting.
Question: What percentage of your current employees would you say are engaged?
- 0% of attendees have fewer than 15% engaged (great!)
- 14% of attendees have more than 15% engaged (lucky you!)
- 86% of attendees estimate that only 15% of their employees are engaged (uh oh!)
For those of you who are successful in keeping more than 15% of your staff engaged, what’s your secret?
Join the conversation on our LinkedIn group and share your best practices with other group members.

