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INSIGHT

Employee morale and your firm’s productivity: 6 easy ways to boost both

By Elizabeth M. Miller  bio
Employees’ attitudes have changed over the years. Good, loyal employees want more than a paycheck and…


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STAFF TRAINING

Break down barriers with peer-to-peer training

The best staff training, says a Missouri manager, is the training staff give one another. And at her office, her staff of 25 do just that. They hold training sessions for one another on a “when-needed, what’s-needed, and…


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YOUR CAREER

Is the honeymoon over at work?

For many professionals, that first year in a new job can be a “honeymoon period,” full of new and exciting challenges. But a recent study from…


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MANAGING RISKS

4 ethics rules your staff might be violating

It’s not just attorneys in your office who have to follow the rules of ethics. Your staff members have to follow them, too. It doesn’t matter where…


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STAFF TRAINING

Follow the example of the Navy SEALs and build the framework of an excellent training program

By Michelle Spencer  bio
Recently, an article appeared in The Harvard Business Review entitled “How the Navy SEALs Train for Leadership Excellence,” written by Michael Schrage, an educator and research fellow at MIT Sloan School’s Center for Digital Business…


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MANAGING THE OFFICE

To-Dos: Your September office checklist

Now that the summer is over and you’re facing the final quarter, it’s time to roll up your sleeves and get to work. Here are some important tasks you…


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RISK MANAGEMENT

How to reduce the risk of in-office theft

Theft in law firms comes from all corners, from staff to partners.
“It happens more than people realize,” says St. Louis legal management consultant John W. Olmstead, MBA, Ph.D, CMC. In fact…


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TELECOMMUTING

8 pitfalls of letting law firm employees work from home

Contrary to what you might have heard in HR circles, refusing to let employees work from home will not make your law firm a dinosaur that nobody will ever want to work for. In fact, it will put you in the same position as the nearly 65 percent of…


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HIRING

Just how truthful is that applicant’s resume? Here’s how to find out

There’s always tough competition for a good job. And sometimes, to beat out the competition, people do more than…


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READER TIPS

How to let clients know you take their work seriously, without saying a word

As the saying goes, “you never get a second chance to make a first impression.” What’s the first impression your clients get when they…


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