A Phoenix firm realized its paralegal force was not paying for itself in billings. Instead, the group was not only unsupervised but was being given…
MARKETING
5 tactics to try at the next trade show to bring in new business
June 9, 2017 by
It’s inexpensive. It hits the exact market the firm wants to target. And it provides face-to-face contact with potential clients…
INSIGHT
Do compensation plans drive succession planning results?
May 26, 2017 by
By Brenda A. Barnes bio
Compensation—or lack thereof—drives many, if not most, succession plans. The most obvious reason for a succession plan is to compensate principals fairly for…
INCREASING PROFITS
Some not-so-difficult ways to increase revenue
May 26, 2017 by
Need a better bottom line?
Don’t go the way of most firms and start “stripping the heck out of the operating costs.” The real dollars come from…
READER TIPS
Personal client attention doubles the money-making referrals
May 19, 2017 by
When a North Carolina office realized its referrals from clients were dwindling, it responded by setting up a plan to ensure maximum personal contact with…
EMPLOYEE RETENTION
Want to retain your top employees? Look to your exit interviews
May 5, 2017 by
According to the 2017 Employee Retention Report published by Work Institute, a leader in workforce intelligence, research and consulting, over 75% of…
MANAGING THE OFFICE
To-Dos: Your May office checklist
April 28, 2017 by
It can be difficult to focus on work this month. May is when many of us come down with spring fever, yearning to get outside in the garden or the golf course. As Robin Williams reportedly said, “Spring is nature’s way of…
INCREASING PROFITS
Keep profits on track with this quick 5-point spring financial checkup
April 28, 2017 by
It happens every January. The firm makes grand resolutions to improve the financial performance.
But by spring, the attorneys get bogged down in their old habits. It’s the administrator’s job to keep the attorneys focused on their financial resolves, because their abilities and…
BILLING AND COLLECTIONS
Traditional procedures bring in the most money
April 14, 2017 by
Getting paid or not getting paid to a great extent depends on the firm’s billing and collection guidelines – and whether they are…
INSIGHT
Growing your law firm with a carefully crafted blog
April 7, 2017 by
By Brenda A. Barnes bio
First, there were firm newsletters. Law firms sent them out as a way to build community among existing and prospective clients. They were a branding tool that…
