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What is a PDF? (And what ISN’T it?)
By Jay Stromberg bio
Throughout my career in the legal industry, I’ve spoken with people who have the impression that PDF documents are “secure.” When I ask them…
Is this essential ingredient missing from your firm’s customer service?
If you believe that your law firm offers exceptional customer service, you might want to think again, says…
The top 10 regulatory issues for employers in 2019
To help employers plan for the year ahead, Paychex, Inc. (a provider of integrated human capital management solutions for payroll, benefits, human resources, and…
How one California law firm regained its corporate culture and improved business
How do you grow your firm and still maintain a close-knit team? Jason Pink, Administrator of Gianelli & Associates in Modesto…
Nine traps to avoid when checking for conflicts
Before a law firm accepts any new file, it must first ensure that no conflict of interest exists. Yet, despite having stringent conflict-checking procedures…
Job descriptions make paralegals a profit center
A Phoenix firm realized its paralegal force was not paying for itself in billings. Instead, the group was not only unsupervised but was being given…