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INSIGHT
How I use disagreements to build stronger teams
By Audrey Epstein bio
Because I facilitate team sessions for a living, I’ve seen lots of team interactions—all kinds of drama, some shouting and tears, but also lots of laughter, joy, and…
YOUR CAREER
How to deliver a great presentation on any topic
To grow in the job, a manager has to communicate ideas and visions and recommendations…
INCREASING PROFITS
6 proven strategies to make the most of revenues to build profits
Improving the billing turnaround time, increasing the number of attorneys, cutting the…
YOUR CAREER
Overloaded at work? Here’s what you should do
You have more work than you can handle—and no matter how hard you work, you can’t seem to get ahead. In fact, it’s gotten to the point that…
COMPLIANCE
How to investigate an employment-related complaint from a staffer
Got a complaint from an employee? Investigate it. If that complaint turns into a legal claim, part of the allegation of wrongdoing may well be that the…
BILLING & COLLECTIONS
To-Dos: Your April office checklist
Here are a few tasks that should be addressed this month…