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Top Stories

Who Pays for the Time to Learn AI?

Who Pays for the Time to Learn AI?

Your firm has approved an AI subscription. Now someone needs to find out whether it can help with the work—and that requires time already spoken for by clients, deadlines and daily office responsibilities. For a law office manager, the next funding request may be harder than the software purchase. You are asking the firm to invest paid working time before…
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Are Your Hiring Standards Really Just Personal Preferences?

Are Your Hiring Standards Really Just Personal Preferences?

A candidate arrives for a job interview carrying an iced coffee. Does that suggest poor judgment? A casual attitude toward an important meeting? Or simply a preference for cold coffee? Your answer may reveal more about your expectations than about the applicant’s ability to do the job. Office managers need to assess professionalism, reliability and judgment when hiring. But those…
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Are Your Documents Revealing Internal Information?

Are Your Documents Revealing Internal Information?

The attorney has approved the language. The names and numbers have been checked. The document looks ready to send. But who checked what the recipient might find beyond the finished page? An outgoing file can contain comments, tracked changes, author information or other material that does not appear in the normal reading view. Microsoft provides document inspection tools to help…
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Read the Room: What Your Staff Isn’t Telling You

Read the Room: What Your Staff Isn’t Telling You

At the staff meeting, you explain a new scheduling procedure and ask whether anyone sees a problem. Nobody says much, so you move ahead. Later, you discover that several staffers spotted the same difficulty immediately. They discussed it among themselves, but nobody brought it to you. Before deciding they should have spoken up, consider another question: What made staying silent…
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What Can Office Administrators Do About Lawyer Stress?

What Can Office Administrators Do About Lawyer Stress?

An attorney has vacation days available but cannot find a week to use them. Another receives assignments from three partners, each unaware of what the others have requested. A new associate spends an hour trying to locate a document because asking for help feels like admitting incompetence. These are practical problems a law office administrator can help address. They also…
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More Headlines

Hiring

Are Your Hiring Standards Really Just Personal Preferences?
  • Are Your Hiring Standards Really Just Personal Preferences?
  • Benefits That Give Law Firm Staffers Reasons to Stay
  • Strong Law Graduate Hiring Still Leaves Significant Employment Gaps
SEE MORE

Billing & collections

Find the Delay Between Completed Work and Payment
  • Find the Delay Between Completed Work and Payment
  • Flat Fees Need a Different Office Tracking System
  • A Matter Isn’t Finished Until the Office Closes It
SEE MORE

Technology

Who Pays for the Time to Learn AI?
  • Who Pays for the Time to Learn AI?
  • Are Your Documents Revealing Internal Information?
  • Test One Administrative AI Task Before Expanding Use
SEE MORE

Increasing profits

5 Smart Ways to Expand your Role as an Office Manager and Boost Your Earnings
  • 5 Smart Ways to Expand your Role as an Office Manager and Boost Your Earnings
  • Stop Paying for Software Seats Nobody Is Using
  • The Work Your Firm Does for Free Without Meaning To
SEE MORE

Managing staff

Read the Room: What Your Staff Isn’t Telling You
  • Read the Room: What Your Staff Isn’t Telling You
  • The Most Creative Excuses an Office Manager Might Hear
  • Being in the Same Office Doesn’t Make a Team
SEE MORE

Featured Tools & Resources

Are Your Documents Revealing Internal Information?

Are Your Documents Revealing Internal Information?

The attorney has approved the language. The names and numbers have been checked. The document looks ready to send. But who checked what the recipient might find beyond the finished page? An outgoing file can contain comments, tracked changes, author information or other material that does not appear in the normal reading view. Microsoft provides document inspection tools to help…
Read More

More Tools

  • Safety Briefing: Personal disaster preparedness at the office
  • Case Management Audit Checklist
  • Your Hiring Budget Needs More Than a Salary
  • Managing the “Almost Great” Employee
  • TOOLBOX: Before You Replace That Legal Assistant, Rethink the Job
SEE MORE

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Free Reports

    • Guide to Advanced Hiring Techniques
    • Employee Morale in the Law Office
    • Workplace Bullying

Free Premium Reports

• 7 Smart Cost-Cutting Strategies for Your Law Office • Guide to Advanced Hiring Techniques • Employee Morale in the Law Office • Workplace Bullying • 7 Proven Ways to Make Your Billing and Collections More Profitable • 7 Simple, Proven Steps to Hiring the Right Staff • 7 Ready-to-Use Policies Every Law Office Should Have

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Current Issue

Recent Headlines

Who Pays for the Time to Learn AI?

Are Your Hiring Standards Really Just Personal Preferences?

Are Your Documents Revealing Internal Information?

Read the Room: What Your Staff Isn’t Telling You

What Can Office Administrators Do About Lawyer Stress?

Your Career

Are Your Hiring Standards Really Just Personal Preferences?

Define After-Hours Availability Before Everything Becomes an Emergency

Make the Work Nobody Notices Count for Your Career

7 Ways to Get the Most Out of a Work Conference

Top 10 Essential Skills Every Law Office Manager Needs to Succeed

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