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office humor
What you need to know when a bully takes you on
By Lynne Curry bio
You’ve met bullies who play a win/lose game, even as you aim for a win/win solution. Guess who loses when…
3 tips for selecting a health and benefits advisor
By David C. Fortosis bio
The responsibility of selecting, designing, financing, and managing employee benefits is a critical task in today’s law office business. Retirement and medical benefits are subject to more and more…
How and why you need to carefully screen cold calls from potential new clients
What’s your firm’s process for dealing with a potential new client? What happens when someone sends the firm an email asking for a quote for a real estate transaction or when a frantic caller leaves a…
5 tactics to try at the next trade show to bring in new business
It’s inexpensive. It hits the exact market the firm wants to target. And it provides face-to-face contact with potential clients…
Traditional procedures bring in the most money
Getting paid or not getting paid to a great extent depends on the firm’s billing and collection guidelines – and whether they are…
Mind-map your way toward creating a great employee handbook
Sitting down with pen and paper and freely jotting down ideas may not sound like the best path toward creating a…