Law Office Manager

The settlement has been paid. The final order has been entered. The transaction has closed. The attorney considers the matter finished and turns to the next pressing piece of work. The administrative work, however, may be far from finished. Unclosed matters clutter reports, distort workload numbers, leave money unbilled and create uncertainty about deadlines, documents and client property. They also…

A paralegal enters your office and says a filing may have gone to the wrong court. An assistant realizes a confidential attachment was sent to the wrong person. A billing staffer finds money posted to the wrong client account. What happens in the next few minutes matters. The firm may need to protect a client, preserve information, contact an insurer…

A client hires the firm, completes the initial paperwork and participates in the first few conversations. Then the responses stop. The client does not send requested documents. Emails go unanswered. Voicemails are not returned. A draft sits unapproved. Staff cannot obtain instructions needed to move the matter forward. At first, this may seem like an ordinary delay. Clients get busy,…

Running a small law office means wearing a lot of hats — often at the same time. It’s a balancing act of managing tasks, supporting your team, keeping clients happy, and somehow finding time to breathe. This cheat sheet is your go-to guide for making it all run smoother. Whether you're a seasoned office manager or stepping into the role…

You play a pivotal role in keeping your firm running smoothly. Whether you're juggling case schedules, overseeing staff, or ensuring compliance with ever-changing regulations, your skill set is the backbone of the office. The expectations are higher than ever, and honing these 10 essential skills can set you apart and ensure your success. 1. Technology Proficiency Legal technology is evolving…