Office managers are always thinking about how to support the team, boost productivity, and stay competitive in a changing workplace. One way to do all three? Offer AI upskilling as an employee benefit. You’ve probably heard plenty of buzz about artificial intelligence transforming industries—but the practical question is: how can your team keep up? The answer might be simpler … [Read more...] about Offering AI Upskilling as a Job Benefit: A Smart Move for Office Managers
Technology
How to Develop an Effective Knowledge Management System for Your Law Office
If you’ve ever watched your team spend too much time digging for a document, asking around for a template, or reinventing the wheel on routine tasks, you already know why knowledge management matters. An effective system makes your law office smarter, faster, and more consistent—and building one doesn’t have to be overwhelming if you approach it step-by-step. Start by … [Read more...] about How to Develop an Effective Knowledge Management System for Your Law Office
Is AI Pushing You Into a Career Change?
By Lynne Curry Tish spent fifteen years as a legal assistant. She’d honed her skills and mastered the ins and outs of case files and court scheduling. She knew the quirks of each of her senior partners. A year ago new software rolled in—AI tools that scanned thousands of pages of case law in seconds, summarized legal documents with eerie precision, and auto-generated … [Read more...] about Is AI Pushing You Into a Career Change?
14 tips for improving your training content
Training is an ongoing process for your law office staff. Maintaining accurate, relevant and up to date content is also a continuing job. Consider these tips for managing your training content: You have to make someone responsible for keeping content current. Use titles and not names in your documentation, so you don't have to update when people leave your firm. Find … [Read more...] about 14 tips for improving your training content
How to organize workflow for paperless document management
Transitioning to a paperless document management workflow can significantly enhance the efficiency, security, and environmental footprint of your law firm. With advancements in technology, creating a paperless office is more feasible and beneficial than ever. Here is a step-by-step guide on how to create a paperless document management workflow for your law firm. 1. Assess … [Read more...] about How to organize workflow for paperless document management
7 steps to effective document management
In the legal industry, documents serve as the lifeblood of cases, transactions, and client relationships. Efficient document management ensures that crucial information is easily accessible, reducing the risk of errors and missed deadlines. Moreover, a well-organized document system enhances collaboration among team members, fosters compliance with legal requirements, and … [Read more...] about 7 steps to effective document management
Never Miss a Call: How a Virtual Receptionist Can Transform Your Law Office
Running a law office means managing a constant flow of client calls, appointment scheduling, and case-related inquiries—all while keeping your team focused on legal work. If ringing phones are pulling your staff away from important tasks or you’re worried about missing a potential client’s call, a virtual receptionist could be the solution you need. A virtual receptionist is a … [Read more...] about Never Miss a Call: How a Virtual Receptionist Can Transform Your Law Office
10-point review on safeguarding client data
In the digital age, safeguarding client data has become a paramount concern for law offices. Legal practices handle sensitive information daily, making them prime targets for data breaches and cyberattacks. As a law office administrator, you bear the responsibility of ensuring that client data is protected with the highest level of security. Here are some essential strategies … [Read more...] about 10-point review on safeguarding client data
Navigating client confidentiality in the digital age
In today's technology-driven world, managing client confidentiality is more complex than ever before. As a law office manager, you're at the forefront of ensuring that sensitive client information remains secure and protected, even as you embrace the tools and conveniences of the digital age. This responsibility is critical—not only for maintaining your firm's reputation but … [Read more...] about Navigating client confidentiality in the digital age
7 tips for leading a video meeting
We've become accustomed to attending work meetings on Zoom and other video conferencing platforms in the last four years. But you might not be at ease as the leader of a Zoom meeting for your law office admin team. Here are some tips for conducting a successful video work meeting: Set a clear agenda: Before the meeting, create an agenda that outlines the topics to be … [Read more...] about 7 tips for leading a video meeting