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INSIGHT

8 actions to be an exceptional listener

By Stacey Hanke  bio
Most people consider themselves to be good listeners, finding it hard to admit otherwise. We know listening is vital to building strong relationships with coworkers…


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PROFESSIONAL COMMUNICATIONS

Communication DOs and DON’Ts

Managers still spend a great deal of time communicating face to face, despite the proliferation of technology. However, because of…


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READER TIPS

Why your first act as a new administrator should be to rearrange the furniture

One of the most difficult ways to become a manager is to be promoted from within.
For a Colorado administrator, however, moving up was…


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MANAGING ATTORNEYS

Developing productive associates: Why the traditional annual review gets a FAIL!

If the goal is to develop the associates into productive—and profitable—attorneys, the traditional annual review is not enough…


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MANAGING THE OFFICE

To-Dos: Your January checklist

Make a fresh start this year with a focused team, a financial plan, organized files, and a decluttered computer. Here are some tasks you can accomplish this month to help keep your office running smoothly and…


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WORKING WITH LAWYERS

9 ways to stay neutral (and sane) when reporting to multiple lawyers

The job of managing a law office can be unpredictable, because you often don’t have the luxury of answering to just one boss. Instead, there are as many bosses as there are…


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INSIGHT

5 ways to make a great first impression

By Elizabeth M. Miller  bio
As the saying goes, you never get a second chance to make a first impression. So it’s important to consider what judgment calls your clients are making about your firm’s…


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YOUR CAREER

Could making friends at work be your next best career move?

Professionals typically spend more waking hours with their coworkers than anyone else, so friendships are bound to blossom. But does having confidants help or…


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YOUR CAREER

What do your online, in-person and on-paper personas say about you?

A potential employer takes just a moment or two to size up a potential candidate, leaving job seekers little wiggle room when…


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YOUR CAREER

Life of the ‘office’ party: Managers’ most embarrassing holiday party gaffes revealed

Falling into a pool, sleeping under a table, fighting with the boss and screaming like a werewolf – scenes from a rough weekend or a…


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