By Lynne Curry bio
Gossip, it spreads as fast as wildfire, sours the workplace, negatively impacts morale and productivity, and can create legal liability. If you’d like to wipe it out…
BLOG
3 steps a manager must take to end harmful gossip in the workplace
April 12, 2019 by
COMMUNICATION
To make a point, use the body language that support your words
April 12, 2019 by
Few managers realize that successful communication depends heavily on body language…
MANAGING THE OFFICE
Ensure success in your new job as administrator
April 5, 2019 by
As soon as you’ve accepted the position of law firm administrator, you need to establish expectations…
YOUR CAREER
For personal success, get beyond the words and metacommunicate
March 22, 2019 by
Meta means beyond. And though it has varying definitions, in its simplest form, metacommunication means going beyond regular communication to get the…
BLOG
4 ways you are apologizing wrong
March 15, 2019 by
By Stacey Hanke bio
Apologies are something we love to receive and hate to give. And especially as a leader, they are tough. They require a great deal of humility, which challenge…
MONTHLY CHECKLIST
To-Dos: Your March office checklist
March 1, 2019 by
March comes in like a lion and goes out like a lamb. That’s outside, where winter storms give way to springtime calm. Inside, there can also…
MANAGING STAFF
Got troublesome staff? These five easy rules may make your job easier
March 1, 2019 by
Here are five easy rules that will make the job of managing difficult people a little easier—or at least make it go more smoothly…
YOUR CAREER
How to deliver a great presentation on any topic
March 1, 2019 by
To grow in the job, a manager has to communicate ideas and visions and recommendations…
BLOG
8 actions to be an exceptional listener
February 1, 2019 by
By Stacey Hanke bio
Most people consider themselves to be good listeners, finding it hard to admit otherwise. We know listening is vital to building strong relationships with coworkers…
PROFESSIONAL COMMUNICATIONS
Communication DOs and DON’Ts
January 28, 2019 by
Managers still spend a great deal of time communicating face to face, despite the proliferation of technology. However, because of…
