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RISK MANAGEMENT

4 bad financial habits that may increase your policy premiums and your malpractice risk

Ineffective billing and collections practices affect more than the bottom line. They ultimately may determine what the firm has to…


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MARKETING

7 ways to make your firm stand out among your competition

The competition for clients is fierce and law firms are marketing heavily, says marketing expert…


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TRUST ACCOUNT

Trust account errors that could get you disbarred

As a law firm administrator, trust accounting issues need to be your primary concern, according to Joryn Jenkins, a collaborative divorce attorney, author and…


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BLOG

What you need to know when a bully takes you on

By Lynne Curry  bio
You’ve met bullies who play a win/lose game, even as you aim for a win/win solution. Guess who loses when…


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BLOG

5 actions to take when you hear, "I don’t trust you"

By Audrey Epstein  bio
Talking about trust is tough in business. When a colleague tells you, “I don’t trust you” your first instinct is probably to react defensively or aggressively, and rarely with…


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REDUCING MALPRACTICE SUITS

How and why you need to carefully screen cold calls from potential new clients

What’s your firm’s process for dealing with a potential new client? What happens when someone sends the firm an email asking for a quote for a real estate transaction or when a frantic caller leaves a…


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BILLING & COLLECTIONS

Traditional procedures bring in the most money

Getting paid or not getting paid to a great extent depends on the firm’s billing and collection guidelines – and whether they are…


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BILLING & COLLECTIONS

Louisiana firm sets up four sure-pay systems

A Louisiana firm has added a handful of measures to its billing and collections work that, while simple, have generated significant benefit…


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CLIENT RELATIONS

Partner retirement: how to keep the clients and assign the business

When a partner retires, the top business concern is if and how the firm can keep the clients. And there’s more than one reason to…


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WORKING WITH CLIENTS

Is your office prepared to accommodate an aging population?

Talk of an aging population isn’t idle chatter. According to the U.S. Census Bureau, 2030 will mark a significant turning point in…


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