By Sue-Ella Prodonovich bio
How often are we told that the billable hour has had its day? That it’s archaic, that it’s inefficient, that it makes our clients angry and…
INSIGHT
Reports of the death of the billable hour are greatly exaggerated
September 15, 2017 by
RISK MANAGEMENT
Four bad financial habits that may increase your policy premiums and your malpractice risk
September 8, 2017 by
Ineffective billing and collections practices affect more than the bottom line. They ultimately may determine what the firm has to…
INSIGHT
How to build your practice when you’re busy
August 25, 2017 by
By Sue-Ella Prodonovich bio
‘How can I possibly work on business development? I’m flat out doing client work.’ It’s something I heard at a recent…
BILLING & COLLECTIONS
Louisiana firm sets up four sure-pay systems
August 18, 2017 by
A Louisiana firm has added a handful of measures to its billing and collections work that, while simple, have generated significant benefit…
INSIGHT
17 quick tips for law firm leaders
August 11, 2017 by
By Robert Denney bio
Here are some quick pointers to keep in mind, whether you’ve been a firm leader for decades or are new…
INSIGHT
Prioritizing a law firm’s management tasks
July 28, 2017 by
By Elizabeth M. Miller bio
What’s the most important task you have to tackle today? Do you have so many you can’t decide which to address first…
HIRING
Why you should notify applicants they didn’t get the job
July 7, 2017 by
Open positions, especially those advertised, often generate many applications. If your practice is located in a major metropolitan area or large…
INSIGHT
Protecting your employees from workplace violence
June 23, 2017 by
By Lynne Curry bio
On June 5, 2017, John Neumann Jr. brought a semiautomatic pistol and a hunting knife into his former workplace…
INSIGHT
Are your staff’s poor phone skills destroying your marketing efforts?
May 19, 2017 by
By Elizabeth M. Miller, MBA bio
Every law firm invests firm profits on client development and marketing, no matter how large or small the firm or the budget might be. The goal of…
READER TIPS
Personal client attention doubles the money-making referrals
May 19, 2017 by
When a North Carolina office realized its referrals from clients were dwindling, it responded by setting up a plan to ensure maximum personal contact with…
