Ineffective billing and collections practices affect more than the bottom line. They ultimately may determine what the firm has to…
RISK MANAGEMENT
4 bad financial habits that may increase your policy premiums and your malpractice risk
October 4, 2019 by
MARKETING
7 ways to make your firm stand out among your competition
September 13, 2019 by
The competition for clients is fierce and law firms are marketing heavily, says marketing expert…
TRUST ACCOUNT
Trust account errors that could get you disbarred
August 23, 2019 by
As a law firm administrator, trust accounting issues need to be your primary concern, according to Joryn Jenkins, a collaborative divorce attorney, author and…
BLOG
What you need to know when a bully takes you on
August 19, 2019 by
By Lynne Curry bio
You’ve met bullies who play a win/lose game, even as you aim for a win/win solution. Guess who loses when…
BLOG
5 actions to take when you hear, "I don’t trust you"
August 9, 2019 by
By Audrey Epstein bio
Talking about trust is tough in business. When a colleague tells you, “I don’t trust you” your first instinct is probably to react defensively or aggressively, and rarely with…
REDUCING MALPRACTICE SUITS
How and why you need to carefully screen cold calls from potential new clients
August 9, 2019 by
What’s your firm’s process for dealing with a potential new client? What happens when someone sends the firm an email asking for a quote for a real estate transaction or when a frantic caller leaves a…
BILLING & COLLECTIONS
Traditional procedures bring in the most money
August 9, 2019 by
Getting paid or not getting paid to a great extent depends on the firm’s billing and collection guidelines – and whether they are…
BILLING & COLLECTIONS
Louisiana firm sets up four sure-pay systems
August 2, 2019 by
A Louisiana firm has added a handful of measures to its billing and collections work that, while simple, have generated significant benefit…
CLIENT RELATIONS
Partner retirement: how to keep the clients and assign the business
July 12, 2019 by
When a partner retires, the top business concern is if and how the firm can keep the clients. And there’s more than one reason to…
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WORKING WITH CLIENTS
Is your office prepared to accommodate an aging population?
July 5, 2019 by
Talk of an aging population isn’t idle chatter. According to the U.S. Census Bureau, 2030 will mark a significant turning point in…
