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INSIGHT

What does it mean to be a competent lawyer?

By Doug Striker  bio
Let’s say you’re looking for a lawyer to handle a rather complicated family matter. A friend recommends a lawyer whom he says is…


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MONTHLY CHECKLIST

To-Dos: Your March office checklist

March comes in like a lion and goes out like a lamb. That’s outside, where winter storms give way to springtime calm. Inside, there can also…


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INSIGHT

17 quick tips for law firm leaders

By Robert Denney  bio
Here are some quick pointers to keep in mind, whether you’ve been a firm leader for decades or are new…


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INCREASING PROFITS

Donʼt get into a merger without smoothing out these rough spots

A merger can bring in more clients, give the firm a presence in a new geographic area, and add depth to an existing practice area…


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CLIENT RELATIONS

Partner retirement: how to keep the clients and assign the business

When a partner retires, the top business concern is if and how the firm can keep the clients. And there’s more than one reason to…


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INSIGHT

Managing client expectations

By Elizabeth M. Miller  bio
It is part of the attorney/client relationship not only to zealously represent your client, but to keep them informed every step of the way of what is…


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MARKETING

How and when to ask a client for a referral

A new client should be a planned event, not an accident.
And the most productive way to get a continuing stream of planned events is to…


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MANAGING THE OFFICE

To-Dos: Your February office checklist

February might be a short month, but there’s a lot packed into it. Fortunately, this year you have an extra day to help you get it all done.
Here are 7 areas you can tackle this month to help improve profits, protect the firm, and boost morale…


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INCREASING PROFITS

7 ways to improve your billings and collections processes

The financial face of the legal business has changed over the years and most firms have learned to become aggressive about collecting outstanding accounts. However, if your firm is still allowing clients to delay payment, recognize that…


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REDUCING MALPRACTICE SUITS

How and why you need to carefully screen cold calls from potential new clients

What’s your firm’s process for dealing with a potential new client? What happens when someone sends the firm an email asking for a quote for a real estate transaction or when a frantic caller leaves a…


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