Start Your FREE Membership NOW
 Discover Proven Ways to Be a Better Law Office Manager
 Get Our Weekly eNewsletter, Law Office Manager Bulletin,
    and MUCH MORE
 Absolutely NO Risk or Obligation on Your Part -- It's FREE!



Upgrade to Premium Membership NOW for Just $90!
Get 3 Months of Full Premium Membership Access
Includes Our Monthly Newsletter, Office Toolbox, Policy Center, and Archives
And MUCH MORE!
COMMUNICATION

To make a point, use the body language that support your words

Few managers realize that successful communication depends heavily on body language…


. . . read more

MARKETING

7 ways to make your firm stand out among your competition

The competition for clients is fierce and law firms are marketing heavily, says marketing expert…


. . . read more


 
MARKETING

Personal touch helps win highly profitable corporate clients

It’s a first-class presentation, but the corporate business goes to another firm. What happened?
The big balloon deflator is that most…


. . . read more

BILLINGS

15 ways to improve your billings and collections

It’s no secret that many clients don’t like to pay their legal bills, says collaborative divorce attorney Joryn Jenkins. And without having…


. . . read more

CONFLICT OF INTEREST

Avoid disbarment with a conflict-checking procedure

As you know, a conflict of interest occurs when a lawyer or a firm takes on multiple clients who have conflicting goals or…


. . . read more

BILLING & COLLECTIONS

Notice to Client of Increase in Hourly Rate

Why you need this Model Notice to Client:

Clients should be notified in writing of any fee increases 30 days in advance. This
protects both the firm and the client. Informing your client of what to expect and
when to expect it will help your client prepare for the extra expense.


. . . download here

Model Billing Statement

Why you need this Model Billing Statement:

Many clients don’t like to pay their legal bills and without having measures in place to ensure payments, law firms can run into huge headaches. One best practice is to ensure that your billing statement clearly outlines what services your clients are receiving for their money.


. . . download here

BILLING & COLLECTIONS

Model Retainer Agreement

Why you need this Model Retainer Agreement:

Many clients don’t like to pay their legal bills and without having measures in place to ensure payments, law firms can run into huge headaches. One best practice is to lay out your billing arrangements and hourly fees charged by partners, associates, and paralegals in your retainer agreement.


. . . download here

MONTHLY CHECKLIST

To-Dos: Your March office checklist

March comes in like a lion and goes out like a lamb. That’s outside, where winter storms give way to springtime calm. Inside, there can also…


. . . read more

CLIENT RELATIONS

How to use client exit surveys to improve service and increase revenue

Don’t close out a matter without measuring the client’s satisfaction.
Do that with a survey that covers everything from the legal services to the freshness of…


. . . read more


(-0)