According to best-selling author Regina Brett, “Summer is the annual permission slip to be lazy. To do nothing and have it count for something. To lie in the grass and…
CLIENT RELATIONS
Partner retirement: how to keep the clients and assign the business
June 21, 2019 by
When a partner retires, the top business concern is if and how the firm can keep the clients. And there’s more than one reason to…
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RISK MANAGEMENT
The forgotten cause of malpractice claims is poor communication
June 14, 2019 by
A great yet often ignored cause of malpractice claims is nothing more than poor client communication…
YOUR CAREER
10 ways managers are improving their law firms
June 14, 2019 by
Ah, the woes of running a law office. You know them well: Reams of reports, scheduling squabbles, technology tangles, and so much more. It takes a lot of skill, patience, and strategy to make a…
REDUCING MALPRACTICE SUITS
How and why you need to carefully screen cold calls from potential new clients
April 26, 2019 by
What’s your firm’s process for dealing with a potential new client? What happens when someone sends the firm an email asking for a quote for a real estate transaction or when a frantic caller leaves a…
RISK MANAGEMENT
4 bad financial habits that may increase your policy premiums and your malpractice risk
April 19, 2019 by
Ineffective billing and collections practices affect more than the bottom line. They ultimately may determine what the firm has to…
COMMUNICATION
To make a point, use the body language that support your words
April 12, 2019 by
Few managers realize that successful communication depends heavily on body language…
MARKETING
7 ways to make your firm stand out among your competition
April 12, 2019 by
The competition for clients is fierce and law firms are marketing heavily, says marketing expert…
MARKETING
Personal touch helps win highly profitable corporate clients
April 5, 2019 by
It’s a first-class presentation, but the corporate business goes to another firm. What happened?
The big balloon deflator is that most…
BILLINGS
15 ways to improve your billings and collections
March 15, 2019 by
It’s no secret that many clients don’t like to pay their legal bills, says collaborative divorce attorney Joryn Jenkins. And without having…
