By Lynne Curry bio
You’ve met bullies who play a win/lose game, even as you aim for a win/win solution. Guess who loses when…
BLOG
5 actions to take when you hear, "I don’t trust you"
August 9, 2019 by
By Audrey Epstein bio
Talking about trust is tough in business. When a colleague tells you, “I don’t trust you” your first instinct is probably to react defensively or aggressively, and rarely with…
REDUCING MALPRACTICE SUITS
How and why you need to carefully screen cold calls from potential new clients
August 9, 2019 by
What’s your firm’s process for dealing with a potential new client? What happens when someone sends the firm an email asking for a quote for a real estate transaction or when a frantic caller leaves a…
BILLING & COLLECTIONS
Traditional procedures bring in the most money
August 9, 2019 by
Getting paid or not getting paid to a great extent depends on the firm’s billing and collection guidelines – and whether they are…
BILLING & COLLECTIONS
Louisiana firm sets up four sure-pay systems
August 2, 2019 by
A Louisiana firm has added a handful of measures to its billing and collections work that, while simple, have generated significant benefit…
CLIENT RELATIONS
Partner retirement: how to keep the clients and assign the business
July 12, 2019 by
When a partner retires, the top business concern is if and how the firm can keep the clients. And there’s more than one reason to…
. . . read more
WORKING WITH CLIENTS
Is your office prepared to accommodate an aging population?
July 5, 2019 by
Talk of an aging population isn’t idle chatter. According to the U.S. Census Bureau, 2030 will mark a significant turning point in…
BLOG
Why you need to stop talking to start leading
June 28, 2019 by
By Rebecca Teasdale bio
Recently, a colleague and I were at a dinner function with a group of leaders from a client company. We found ourselves seated at a table with…
INCREASING PROFITS
What’s overshadowing your partnerʼs big revenues?
June 28, 2019 by
Any firm can lose money to the very partners who are bringing in the most of it. That’s because…
MARKETING
3 proven ways to build a more profitable client base
June 28, 2019 by
It’s always a good idea for any business to revisit its business plan, making sure it’s on track with its vision and meeting the needs of its…
