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RISK MANAGEMENT

4 bad financial habits that may increase your policy premiums and your malpractice risk

Ineffective billing and collections practices affect more than the bottom line. They ultimately may determine what the firm has to…


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HIRING & FIRING

Hiring and firing risk factor: careless words

When jobs are in short supply, “people are desperate to find work and desperate to keep the work they have.” They’re willing to…


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OFFICE PROCEDURES

5 benefits of rules-based calendaring software

1. Use of automated rules-based calendaring software may entitle your firm to discounts for…


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MANAGING THE OFFICE

To-Dos: Your September office checklist

Now that the summer is over and you’re facing the final quarter, it’s time to roll up your sleeves and get to work. Here are some important tasks you…


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RISK MANAGEMENT

How to reduce the risk of in-office theft

Theft in law firms comes from all corners, from staff to partners.
“It happens more than people realize,” says St. Louis legal management consultant John W. Olmstead, MBA, Ph.D, CMC. In fact…


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BLOG

10 ways to spot a phishing email

By Jay Stromberg  bio
There is no such thing as a 100% fool-proof security system that can protect your law firm from phishing emails. And that’s pretty alarming because phishing is now…


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TRUST ACCOUNT

Trust account errors that could get you disbarred

As a law firm administrator, trust accounting issues need to be your primary concern, according to Joryn Jenkins, a collaborative divorce attorney, author and…


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REDUCING MALPRACTICE SUITS

How and why you need to carefully screen cold calls from potential new clients

What’s your firm’s process for dealing with a potential new client? What happens when someone sends the firm an email asking for a quote for a real estate transaction or when a frantic caller leaves a…


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COMPLIANCE

How to investigate an employment-related complaint from a staffer

Got a complaint from an employee? Investigate it. If that complaint turns into a legal claim, part of the allegation of wrongdoing may well be that the…


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EMPLOYEE BENEFITS

Some FMLA questions on using vacation time and counting to 50

Here are three questions on the Family and Medical Leave Act.
They are answered by Morganville, NJ, management consultant…


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