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REDUCING MALPRACTICE SUITS

How and why you need to carefully screen cold calls from potential new clients

What’s your firm’s process for dealing with a potential new client? What happens when someone sends the firm an email asking for a quote for a real estate transaction or when a frantic caller leaves a…


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BLOG

10 ways to spot a phishing email

By Jay Stromberg  bio
There is no such thing as a 100% fool-proof security system that can protect your law firm from phishing emails. And that’s pretty alarming because phishing is now…


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COMPLIANCE

How to investigate an employment-related complaint from a staffer

Got a complaint from an employee? Investigate it. If that complaint turns into a legal claim, part of the allegation of wrongdoing may well be that the…


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EMPLOYEE BENEFITS

Some FMLA questions on using vacation time and counting to 50

Here are three questions on the Family and Medical Leave Act.
They are answered by Morganville, NJ, management consultant…


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BLOG

9 ways your firm can avoid the downward spiral of debt

By Elizabeth M. Miller  bio
When it comes to debt, I believe that less is more. And it makes me shake my head when I hear about firms going into debt to finance their…


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WORKING WITH CLIENTS

Is your office prepared to accommodate an aging population?

Talk of an aging population isn’t idle chatter. According to the U.S. Census Bureau, 2030 will mark a significant turning point in…


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HIRING

How to detect a lie, especially when it comes from a job applicant

Lots of lying goes on in job interviews. Some management professionals estimate that as many as 70% of job applications carry some…


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SOCIAL MEDIA

Compliance perspective: How to keep an employee from damaging your practice on social media

In the cyber age, protecting your practice from the potential threat posed by employee blogging, tweeting, Instagramming, and other social networking is a…


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CONFLICT CHECKING

Nine traps to avoid when checking for conflicts

Before a law firm accepts any new file, it must first ensure that no conflict of interest exists. Yet, despite having stringent conflict-checking procedures…


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BLOG

Not just another HR story

By Lynne Curry  bio
Thirty-nine years ago I leapt off the cliff, deciding to create a business that offered employers and employees assistance in handling employee challenges…


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