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MANAGING STAFF

How to deliver bad news to 3 kinds of underperforming employees

The talk of management isn’t easy. Here are three especially difficult conversations to be prepared for…


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INSIGHT

9 ways your firm can avoid the downward spiral of debt

By Elizabeth M. Miller  bio
When it comes to debt, I believe that less is more. And it makes me shake my head when I hear about firms going into debt to finance their…


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BUSINESS CONTINUITY

How to ensure your firm can weather a disaster

Many law firms are not well prepared to weather a disaster, whether it’s a physical one such as a flood or fire, or a technological one such as…


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SEXUAL HARASSMENT

5 blind spots in sexual harassment policies and how to fix them

Recent months have witnessed the morphing of workplace sexual harassment prevention from legal requirement to moral imperative. And while the current fervor is…


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TRUST ACCOUNT

Trust account errors that could get you disbarred

As a law firm administrator, trust accounting issues need to be your primary concern, according to Joryn Jenkins, a collaborative divorce attorney, author and…


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MANAGING RISKS

4 ethics rules your staff might be violating

It’s not just attorneys in your office who have to follow the rules of ethics. Your staff members have to follow them, too. It doesn’t matter where…


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INSIGHT

4 ways to avoid the accidental attorney-client relationship

By Elizabeth M. Miller  bio
What is the accidental attorney-client relationship? This is a relationship that is formed most often after the potential client has consulted with an attorney and the…


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WORKING WITH LAWYERS

Plan firm’s transition now even if retirement is years away

Many of us daydream of how we’ll spend our retirement years; it’s the dream we’ve chased all of our careers…


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MANAGING THE OFFICE

To-Dos: Your September office checklist

Now that the summer is over and you’re facing the final quarter, it’s time to roll up your sleeves and get to work. Here are some important tasks you…


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RISK MANAGEMENT

How to reduce the risk of in-office theft

Theft in law firms comes from all corners, from staff to partners.
“It happens more than people realize,” says St. Louis legal management consultant John W. Olmstead, MBA, Ph.D, CMC. In fact…


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