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BLOG

What you need to know when a bully takes you on

By Lynne Curry  bio
You’ve met bullies who play a win/lose game, even as you aim for a win/win solution. Guess who loses when…


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TRAINING TIPS

With Excel, garbage in equals garbage out

When using Microsoft Excel in your law office, you need to be careful about keeping the information clean, consistent and…


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MANAGING THE OFFICE

How one California law firm regained its corporate culture and improved business

How do you grow your firm and still maintain a close-knit team? Jason Pink, Administrator of Gianelli & Associates in Modesto…


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MANAGING THE OFFICE

Three weekly meetings to keep everybody updated

In its annual management performance review, an Illinois firm asked everybody, “What is the main thing that bothers you that could be…


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BLOG

5 actions to take when you hear, "I don’t trust you"

By Audrey Epstein  bio
Talking about trust is tough in business. When a colleague tells you, “I don’t trust you” your first instinct is probably to react defensively or aggressively, and rarely with…


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EMPLOYEE BENEFITS

3 tips for selecting a health and benefits advisor

By David C. Fortosis  bio
The responsibility of selecting, designing, financing, and managing employee benefits is a critical task in today’s law office business. Retirement and medical benefits are subject to more and more…


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BLOG

10 ways to spot a phishing email

By Jay Stromberg  bio
There is no such thing as a 100% fool-proof security system that can protect your law firm from phishing emails. And that’s pretty alarming because phishing is now…


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MANAGING STAFF

3 bonus formulas that boost staff productivity

What bonuses should the office give, and how can it design the bonuses to increase productivity…


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WORKING WITH ATTORNEYS

How to set a plan for associate development that actually works

One area no firm can afford to ignore is associate business development.
The firm’s future depends on how well the younger attorneys are developed and…


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BILLING & COLLECTIONS

Louisiana firm sets up four sure-pay systems

A Louisiana firm has added a handful of measures to its billing and collections work that, while simple, have generated significant benefit…


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