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INSIGHT

Can you turn Gen Yers into solid workers? And are you ready for Gen Z?

By Lynne Curry  bio
Your youngest employees grew up fast. September 11 happened in 2001, when the oldest of them was six. They’ve known severe economic recession, the War on Terror and global warming…


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MANAGING STAFF

Got troublesome staff? These five easy rules may make your job easier

Here are five easy rules that will make the job of managing difficult people a little easier—or at least make it go more smoothly…


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YOUR CAREER

9 critical rules for managing former peers when you get promoted

Just promoted to administrator from within the ranks? Congratulations . . . and beware. It’s not easy to manage former…


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INSIGHT

Start planning now so you can get the most out of the slow days of summer

By Elizabeth M. Miller  bio
Summer is fast approaching, and with that the inevitable slow-down of the court dockets as judges and judicial assistants make their escape over summer vacation. There are many ways to make efficient use of…


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INCREASING PROFITS

7 ways to improve your billings and collections processes

The financial face of the legal business has changed over the years and most firms have learned to become aggressive about collecting outstanding accounts. However, if your firm is still allowing clients to delay payment, recognize that…


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MANAGING THE OFFICE

4 elements of a successful summer intern program

What makes a successful summer recruiting program?
A Philadelphia firm whose program is consistently ranked among the top five firms attributes…


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READER TIPS

Orientation program sends new hires in the right direction

Staff orientation ensures a good start on the job. No matter what the work, the employer/employee relationship is made or broken in the first 90 days, says the director of administration at a 37-attorney office in California. It’s during those first three months that people conclude either…


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MANAGING THE OFFICE

How to maintain a well-rested staff and reduce the risk of costly mistakes

It’s time for a wake-up call: Nearly three-quarters (74 percent) of U.S. employees say they work while tired, with nearly one-third (31 percent) saying they do so very often, according to a new survey by staffing firm…


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SEXUAL HARASSMENT

In era of #MeToo, employers are still failing to take new steps to address sexual harassment

The spotlight on workplace sexual harassment since fall 2017 has led to high-profile resignations, terminations, and lawsuits…


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INCREASING PROFITS

8 signs your firm needs an operations analysis

An operational analysis is an in-depth analysis of the firms’s operations, or, put simply…


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