By Elizabeth M. Miller bio
No one likes to prepare a budget. Looking ahead a year and seeing what it’s going to cost to run your law firm can sometimes be overwhelming, especially when…
INSIGHT
Haven’t prepared your 2018 budget yet? These 3 steps will help you get it done
October 22, 2018 by
WORKPLACE BULLYING
Outsmarting workplace bullies
October 22, 2018 by
Working in a hectic medical practice can be challenging and stressful enough, but if bullies are in your midst the stakes can…
MANAGING STAFF
How to deliver bad news to 3 kinds of underperforming employees
October 22, 2018 by
The talk of management isn’t easy. Here are three especially difficult conversations to be prepared for…
HIRING
The simple secret to hiring a great receptionist
October 22, 2018 by
Hire a receptionist and hire the manager of first and lasting impressions. The receptionist position is a marketing position…
INSIGHT
Dear newly hired law firm: Here’s what I really want
October 12, 2018 by
By Robert Denney bio
What would it be like to be on the receiving end of an engagement letter after accepting a new client? While they may not actually put any…
PRICING POLICY
Establishing an effective pricing policy in your law firm
October 12, 2018 by
As law firms evolve, tracking key metrics and producing top-tier results are absolutely necessary, and new methodologies and thought processes have…
INTERVIEWING TIPS
Pick up on these revealing “non-verbal cues” to avoid hiring problem staffers
October 12, 2018 by
Good interviewing requires resume evaluation and a bit of psychology, says Scott Ford, manager of a professional office in Utah. It’s not just what candidates say but…
CLIENT RELATIONS
Law firm focuses on elder client needs
October 12, 2018 by
An elder law practice deals with non-legal issues other firms rarely encounter, says the founder of a seven attorney elder law firm in…
TRAINING STAFF
How to do staff training that really works
October 12, 2018 by
“Excellence,” said Aristotle, “is an art won by training and habituation. We do not act rightly because we have virtue or excellence, but we rather have those because…
INSIGHT
9 ways your firm can avoid the downward spiral of debt
October 9, 2018 by
By Elizabeth M. Miller bio
When it comes to debt, I believe that less is more. And it makes me shake my head when I hear about firms going into debt to finance their…
