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INSIGHT

Reports of the death of the billable hour are greatly exaggerated

By Sue-Ella Prodonovich  bio
How often are we told that the billable hour has had its day? That it’s archaic, that it’s inefficient, that it makes our clients angry and…


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INCREASING PROFITS

If you’re ignoring these 6 rules, you can kiss your budget good-bye

It’s that time of year when law firm administrators need to “calmly and carefully consider how they are going to invest their resources to…


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YOUR CAREER

Should you ‘Friend’ your co-workers on social media?

Do you “like” the idea of office friendships crossing over into social media? More than seven in 10 professionals (71 percent) polled by staffing firm OfficeTeam said…


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TELECOMMUTING

How your firm’s telecommuting policies affect your recruiting strategy

If you’re rethinking your firm’s telecommuting policies, hold on. There is a trend among some larger companies of bringing remote workers back into corporate offices, but candidates still…


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MANAGING STAFF

When co-workers can’t get along

Julie A. Aarup, office administrator at the Missouri firm Honigman Miller Schwartz and Cohn LLP, had a problem that many…


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INSIGHT

How to improve processes in your law firm

By Elizabeth M. Miller  bio
Providing maximum efficiency is an endless challenge for today’s law firms. Twenty or thirty years ago, before computers…


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RISK MANAGEMENT

Four bad financial habits that may increase your policy premiums and your malpractice risk

Ineffective billing and collections practices affect more than the bottom line. They ultimately may determine what the firm has to…


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COMPLIANCE

Psychology to use when presenting a staff complaint to a partner

Any complaint from a staffer about a boss is unpleasant to address. But when the alleged culprit is a partner, the situation can get…


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YOUR CAREER

How to deliver a great presentation on any topic

To grow in the job, a manager has to communicate ideas and visions and recommendations…


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READER TIPS

Orientation program sends new hires in the right direction

Staff orientation ensures a good start on the job. No matter what the work, the employer/employee relationship is made or broken in the first 90 days, says the director of administration at a 37-attorney office in California. It’s during those first three months that people conclude either…


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