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INSIGHT

Cost-cutting strategies for law firms

By Elizabeth M. Miller  bio
After much resistance, kicking, and screaming, lawyers are finally facing the reality that the business of practicing law is separate from the practice of law. What exactly does this mean? It means that a law practice is a business and from…


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CREATING A BUDGET

How to create a budget for your law firm

While many attorneys cringe at the thought of creating a budget, there are five important reasons why your law firm needs one, says…


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MANAGING STAFF

Specific acknowledgement and specific recognition create a happy, productive staff

What’s the one element that makes people pleased to come to work every day…


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HEALTHY WORKPLACE

Easy ways to make your law office healthier

Too often, law offices not only fail to promote staff health and well-being, they might actually detract from it.
Why does it matter?
A healthy workplace encourages staff engagement and productivity, which has a direct impact on the profitability of…


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MANAGING THE OFFICE

How in the world can anybody stop gossip?

Question: How can a manager effectively put the squelch on office gossip?
(Submitted by Timothy Burns, chief administrative officer, Glenwood Medical Associates, Glenwood Springs, CO)…


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BUDGET

Sample Budget Spreadsheet

Why you need this budget spreadsheet:

While many attorneys cringe at the thought of creating a budget, there are several important reasons why your law firm needs one, including helping you prepare for unexpected expenses.


. . . download here

INSIGHT

Do compensation plans drive succession planning results?

By Brenda A. Barnes  bio
Compensation—or lack thereof—drives many, if not most, succession plans. The most obvious reason for a succession plan is to compensate principals fairly for…


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MANAGING STAFF

How great managers delegate

When it comes to delegating work to staff, managers rarely hit a happy medium. Instead, they tend to fall at the ends of the spectrum: those who do not delegate enough and those who delegate…


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MANAGING STAFF

What’s the ‘employee experience’ like at your law firm?

Professionals have been talking about the customer experience and the candidate experience for years, so it was bound to happen. Another term is now being batted around in…


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CLIENT RELATIONS

How to use client exit surveys to improve service and increase revenue

Don’t close out a matter without measuring the client’s satisfaction.
Do that with a survey that covers everything from the legal services to the freshness of…


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