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INSIGHT

The death of a job and the 5 stages of grief

By Steve M. Cohen  bio
Unfortunately, as a manager you sometimes have to terminate someone. It’s also unfortunate that sometimes this doesn’t go well…


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HIRING

How to detect a lie, especially when it comes from a job applicant

Lots of lying goes on in job interviews. Some management professionals estimate that as many as 70% of job applications carry some…


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RISK MANAGEMENT

4 bad financial habits that may increase your policy premiums and your malpractice risk

Ineffective billing and collections practices affect more than the bottom line. They ultimately may determine what the firm has to…


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HIRING

Onboarding: How to make your new hire’s first day a success

The first day of working in a law firm can intimidate anyone, whether you’re a new receptionist or a new associate. It doesn’t matter how…


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INSIGHT

How I use disagreements to build stronger teams

By Audrey Epstein  bio
Because I facilitate team sessions for a living, I’ve seen lots of team interactions—all kinds of drama, some shouting and tears, but also lots of laughter, joy, and…


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MANAGING ATTORNEYS

Developing productive associates: Why the traditional annual review gets a FAIL!

If the goal is to develop the associates into productive—and profitable—attorneys, the traditional annual review is not enough…


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INSIGHT

5 simple (and inexpensive) ways to bring a breath of fresh air into your law office

By Nicole Groshek  bio
Providing employees with a change in scenery helps keep them inspired and productive. According to a recent survey, majority of office workers wish…


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COMPLIANCE

How to investigate an employment-related complaint from a staffer

Got a complaint from an employee? Investigate it. If that complaint turns into a legal claim, part of the allegation of wrongdoing may well be that the…


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INSIGHT

8 actions to be an exceptional listener

By Stacey Hanke  bio
Most people consider themselves to be good listeners, finding it hard to admit otherwise. We know listening is vital to building strong relationships with coworkers…


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BILLING & COLLECTIONS

To-Dos: Your April office checklist

Here are a few tasks that should be addressed this month…


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