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INSIGHT

Cost-cutting strategies for law firms

By Elizabeth M. Miller  bio
After much resistance, kicking, and screaming, lawyers are finally facing the reality that the business of practicing law is separate from the practice of law. What exactly does this mean? It means that a law practice is a business and from…


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MANAGING STAFF

Specific acknowledgement and specific recognition create a happy, productive staff

What’s the one element that makes people pleased to come to work every day…


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HEALTHY WORKPLACE

Easy ways to make your law office healthier

Too often, law offices not only fail to promote staff health and well-being, they might actually detract from it.
Why does it matter?
A healthy workplace encourages staff engagement and productivity, which has a direct impact on the profitability of…


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MANAGING THE OFFICE

How in the world can anybody stop gossip?

Question: How can a manager effectively put the squelch on office gossip?
(Submitted by Timothy Burns, chief administrative officer, Glenwood Medical Associates, Glenwood Springs, CO)…


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HIRING

Easy-to-use interview system guarantees a good match between secretary and attorney

For secretarial interviews, an Ohio administrator uses the approach that includes everything—attorney input, staff input and even observations from…


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MANAGING STAFF

How great managers delegate

When it comes to delegating work to staff, managers rarely hit a happy medium. Instead, they tend to fall at the ends of the spectrum: those who do not delegate enough and those who delegate…


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MANAGING STAFF

What’s the ‘employee experience’ like at your law firm?

Professionals have been talking about the customer experience and the candidate experience for years, so it was bound to happen. Another term is now being batted around in…


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MANAGEMENT SKILLS

Matching your management style to your employee’s personality

Much like one bad apple, one bad employee can spoil the whole bunch in your office, says…


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MANAGING STAFF

How to handle same-sex office romances

strong>Question: Two women who work at our office have recently become romantically involved—with each other. My problem isn’t with the fact that they are both women, but that they are coworkers. How should I handle the situation?
Answer:


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BILLING & COLLECTIONS

Louisiana firm sets up four sure-pay systems

A Louisiana firm has added a handful of measures to its billing and collections work that, while simple, have generated significant benefit…


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