The Newsletter for Law Office Managers
By Elizabeth M. Miller bio
After much resistance, kicking, and screaming, lawyers are finally facing the reality that the business of practicing law is separate from the practice of law. What exactly does this mean? It means that a law practice is a business and from…
Too often, law offices not only fail to promote staff health and well-being, they might actually detract from it.
Why does it matter?
A healthy workplace encourages staff engagement and productivity, which has a direct impact on the profitability of…
Question: How can a manager effectively put the squelch on office gossip?
(Submitted by Timothy Burns, chief administrative officer, Glenwood Medical Associates, Glenwood Springs, CO)…
For secretarial interviews, an Ohio administrator uses the approach that includes everything—attorney input, staff input and even observations from…
When it comes to delegating work to staff, managers rarely hit a happy medium. Instead, they tend to fall at the ends of the spectrum: those who do not delegate enough and those who delegate…
Professionals have been talking about the customer experience and the candidate experience for years, so it was bound to happen. Another term is now being batted around in…
Much like one bad apple, one bad employee can spoil the whole bunch in your office, says…
strong>Question: Two women who work at our office have recently become romantically involved—with each other. My problem isn’t with the fact that they are both women, but that they are coworkers. How should I handle the situation?
Answer:…
A Louisiana firm has added a handful of measures to its billing and collections work that, while simple, have generated significant benefit…
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