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BLOG

3 steps a manager must take to end harmful gossip in the workplace

By Lynne Curry  bio
Gossip, it spreads as fast as wildfire, sours the workplace, negatively impacts morale and productivity, and can create legal liability. If you’d like to wipe it out…


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COMMUNICATION

To make a point, use the body language that support your words

Few managers realize that successful communication depends heavily on body language…


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MANAGING STAFF

Failsafe solutions to 3 irritating staff behavior problems

Dealing with unacceptable staff behavior is for most managers the hardest part of the job.
Here is a no-fail formula that works…


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MANAGING THE OFFICE

Ensure success in your new job as administrator

As soon as you’ve accepted the position of law firm administrator, you need to establish expectations…


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BLOG

Top 10 phishing phrases of 2018: The KnowBe4 list

By Jay Stromberg  bio
As you may know, Savvy is the largest reseller in the legal industry for KnowBe4 security awareness training. We are…


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BILLING & COLLECTIONS

To-Dos: Your April office checklist

Here are a few tasks that should be addressed this month…


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CHANGE MANAGEMENT

Inside your practice: Communicating, leading, & managing amid change

The only thing that is constant is change, said the Greek philosopher Heraclitus. And although he never managed a law practice, his words certainly…


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BUSINESS CONTINUITY

How to ensure your firm can weather a disaster

Many law firms are not well prepared to weather a disaster, whether it’s a physical one such as a flood or fire, or a technological one such as…


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MANAGING STAFF

Quarterly “four column” reviews to improve staff performance and reduce manager stress

“I’m getting an ulcer dealing with these people!”
That’s the lament of many a manager and it comes from a traditional office practice…


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BLOG

4 ways you are apologizing wrong

By Stacey Hanke  bio
Apologies are something we love to receive and hate to give. And especially as a leader, they are tough. They require a great deal of humility, which challenge…


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