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INSIGHT

Can you turn Gen Yers into solid workers? And are you ready for Gen Z?

By Lynne Curry  bio
Your youngest employees grew up fast. September 11 happened in 2001, when the oldest of them was six. They’ve known severe economic recession, the War on Terror and global warming…


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MANAGING STAFF

Got troublesome staff? These five easy rules may make your job easier

Here are five easy rules that will make the job of managing difficult people a little easier—or at least make it go more smoothly…


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YOUR CAREER

9 critical rules for managing former peers when you get promoted

Just promoted to administrator from within the ranks? Congratulations . . . and beware. It’s not easy to manage former…


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HIRING

Easy-to-use interview system guarantees a good match between secretary and attorney

For secretarial interviews, an Ohio administrator uses the approach that includes everything—attorney input, staff input and even observations from…


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INSIGHT

Start planning now so you can get the most out of the slow days of summer

By Elizabeth M. Miller  bio
Summer is fast approaching, and with that the inevitable slow-down of the court dockets as judges and judicial assistants make their escape over summer vacation. There are many ways to make efficient use of…


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MANAGING THE OFFICE

4 elements of a successful summer intern program

What makes a successful summer recruiting program?
A Philadelphia firm whose program is consistently ranked among the top five firms attributes…


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READER TIPS

Orientation program sends new hires in the right direction

Staff orientation ensures a good start on the job. No matter what the work, the employer/employee relationship is made or broken in the first 90 days, says the director of administration at a 37-attorney office in California. It’s during those first three months that people conclude either…


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MANAGING THE OFFICE

How to maintain a well-rested staff and reduce the risk of costly mistakes

It’s time for a wake-up call: Nearly three-quarters (74 percent) of U.S. employees say they work while tired, with nearly one-third (31 percent) saying they do so very often, according to a new survey by staffing firm…


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MOTIVATING STAFF

5 proven ways to motivate your staff without spending money

Motivation isn’t a matter of money. It’s a matter of management, says business and leadership coach Monica Wofford of Contagious Companies in…


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INSIGHT

Setting up new employees for long-term success

By Piyush Patel  bio
So you’ve finally found the perfect candidate to fill that role. You’ve spent endless hours reviewing resumes, conducting interviews, and now you’ve found a great person who is ready to join…


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