Boost staff performance by communicating more clearly
Not pleased with what staff are doing? It may not be their fault. Look at the directions they are…
MANAGING STAFF
How to delegate better
October 4, 2019 by
MANAGING THE OFFICE
The importance of recognizing your employees’ hard work
October 4, 2019 by
Happy Administrative Professionals Week! What have you got planned to acknowledge your hard-working support staff? If you’ve decided to do nothing this year, you may want to…
RISK MANAGEMENT
4 bad financial habits that may increase your policy premiums and your malpractice risk
October 4, 2019 by
Ineffective billing and collections practices affect more than the bottom line. They ultimately may determine what the firm has to…
BLOG
3-point retention strategy
September 27, 2019 by
By Julie Ellison bio
Great law offices are built with great people. In today’s competitive employment market, it’s hard enough…
READER TIPS
How to let clients know you take their work seriously, without saying a word
September 27, 2019 by
As the saying goes, “you never get a second chance to make a first impression.” What’s the first impression your clients get when they…
MANAGING THE OFFICE
How in the world can anybody stop gossip?
September 27, 2019 by
Question: How can a manager effectively put the squelch on office gossip?
(Submitted by Timothy Burns, chief administrative officer, Glenwood Medical Associates, Glenwood Springs, CO)…
TELECOMMUTING
8 pitfalls of letting law firm employees work from home
September 20, 2019 by
Contrary to what you might have heard in HR circles, refusing to let employees work from home will not make your law firm a dinosaur that nobody will ever want to work for. In fact, it will put you in the same position as the nearly 65 percent of…
MANAGING STAFF
Want to jump ahead of the competition? Get everybody aiming for the same thing
September 20, 2019 by
No matter what the business, the winning players are always organizations with a motivated and productive workforce…
MANAGING STAFF
5 proven ways to delegate work and set the staffer up for success on the task
September 20, 2019 by
Being a successful administrator calls for an investment.
It is the investment of time and patience to train staff to take on delegated tasks and…
BLOG
Immigration alert, social media, salary threshold, minimum wage, trafficking and more
September 19, 2019 by
By Mike O’Brien bio
The Social Security Administration (SSA) just announced its plan to mail a second set of…
