By Steve M. Cohen bio
Unfortunately, as a manager you sometimes have to terminate someone. It’s also unfortunate that sometimes this doesn’t go well…
INSIGHT
The death of a job and the 5 stages of grief
April 20, 2018 by
HIRING
How to detect a lie, especially when it comes from a job applicant
April 20, 2018 by
Lots of lying goes on in job interviews. Some management professionals estimate that as many as 70% of job applications carry some…
RISK MANAGEMENT
4 bad financial habits that may increase your policy premiums and your malpractice risk
April 20, 2018 by
Ineffective billing and collections practices affect more than the bottom line. They ultimately may determine what the firm has to…
HIRING
Onboarding: How to make your new hire’s first day a success
April 20, 2018 by
The first day of working in a law firm can intimidate anyone, whether you’re a new receptionist or a new associate. It doesn’t matter how…
INSIGHT
How I use disagreements to build stronger teams
April 13, 2018 by
By Audrey Epstein bio
Because I facilitate team sessions for a living, I’ve seen lots of team interactions—all kinds of drama, some shouting and tears, but also lots of laughter, joy, and…
MANAGING ATTORNEYS
Developing productive associates: Why the traditional annual review gets a FAIL!
April 13, 2018 by
If the goal is to develop the associates into productive—and profitable—attorneys, the traditional annual review is not enough…
INSIGHT
5 simple (and inexpensive) ways to bring a breath of fresh air into your law office
April 6, 2018 by
By Nicole Groshek bio
Providing employees with a change in scenery helps keep them inspired and productive. According to a recent survey, majority of office workers wish…
COMPLIANCE
How to investigate an employment-related complaint from a staffer
April 6, 2018 by
Got a complaint from an employee? Investigate it. If that complaint turns into a legal claim, part of the allegation of wrongdoing may well be that the…
INSIGHT
8 actions to be an exceptional listener
March 30, 2018 by
By Stacey Hanke bio
Most people consider themselves to be good listeners, finding it hard to admit otherwise. We know listening is vital to building strong relationships with coworkers…
