How you end a business email can leave a lasting impression on the recipient. The right closing can make your email feel more professional and polished, while a poor closing can detract from the message you’re trying to convey. In this article, we’ll explore some tips and best practices for concluding your business emails in a way that leaves a positive impression on your … [Read more...] about Make a good impression with your email closing
Managing staff
The art of delegating to increase firm revenues
By Elizabeth Miller Law firms are unique in that unlike most other businesses which sell a product, lawyers sell time. Their time is, for a better description, “their stock in trade”. Based on this concept, to be profitable and generate sufficient revenues to carry the firm, lawyers should be spending their valuable time doing client billable work. The exception to this are … [Read more...] about The art of delegating to increase firm revenues
The summer is over and it’s time to get back to law firm business
By Elizabeth M. Miller bio Summer is quickly coming to an end. While it is still hot in many places, the return after Labor Day for all intents and purposes signals the end of the summer—and summer vacations. Hopefully your firm has made good use of the "summer downtime" that exists when court dockets slow down as judges, court personnel, and the rest of the profession … [Read more...] about The summer is over and it’s time to get back to law firm business
Team building that goes beyond rah-rah to real
By Lynne Curry Question: We have lousy morale at our office. Our senior leaders like to say the problem started during the pandemic, but that’s just a lie they tell themselves. The problem started long before that, when they got so focused on the money they were making and the bonuses they were getting, they forgot employees mattered. Their bubble burst when the … [Read more...] about Team building that goes beyond rah-rah to real
Creating a neurodiverse-friendly workplace
In today’s diverse and inclusive work environment, it’s imperative for office managers to create an atmosphere where all employees, including neurodivergent individuals, can thrive. Neurodiversity encompasses a range of neurological differences such as autism, ADHD, dyslexia, and more. By adopting strategies to support neurodivergent employees, you’re not only enhancing … [Read more...] about Creating a neurodiverse-friendly workplace
Practice the art of active listening
Whether you dealing with a client on the phone, a staffer with a problem or a managing partner with instructions for you, you need to practice active listening. The skill of active listening has the power to transform relationships, enhance team collaboration, and drive organizational success. As a manager, honing your active listening skills can lead to a more engaged and … [Read more...] about Practice the art of active listening
6 reasons to set up an on-site daycare at your law office…and how to do it
In the dynamic and demanding realm of law offices, where legal professionals are dedicated to upholding justice and providing exceptional client service, ensuring the well-being of employees is crucial. An innovative solution that law office managers can consider is the establishment of an on-site daycare facility. This initiative can yield numerous advantages, including … [Read more...] about 6 reasons to set up an on-site daycare at your law office…and how to do it
Employers need to realize some employees would rather quit than return to the office
By Lynne Curry “Doing time, that’s what going into the office to work feels to me.” “Like…jail?” “Like I’m selling my freedom for a paycheck. The bars close behind me every morning.” “Jim’s” employer didn’t want him to resign. “Could you interview him and find out if there’s anything we can do to keep him?” It took less than three minutes to learn—his … [Read more...] about Employers need to realize some employees would rather quit than return to the office
Hybrid work creates a workday dead zone
By Lynne Curry Employees have changed how they’re working—as wise employers race to catch up. Here’s what’s new: Workday dead zone Managers and employees once viewed 4 p.m. as an ideal staff meeting time. Managers could catch everyone in the office before the workday ended yet after peak productivity hours ended. Employees knew the meeting wouldn’t drag on past five … [Read more...] about Hybrid work creates a workday dead zone
Getting your head back in the game after vacation
As a dedicated law office administrator, taking time off for vacation is essential for personal well-being and professional growth. However, stepping back into your role after a break can be daunting due to the unique responsibilities and intricacies of the position. To ensure a seamless reintegration and effective prioritization of tasks, here are specific and tailored tips … [Read more...] about Getting your head back in the game after vacation