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PRODUCTIVITY

Voice technology can give you an extra set of hands

By Philips Dictation From robotics to augmented reality and beyond, the growing prominence of technology’s role in business has been fascinating. But there is also concern that some types of technology, such as AI, may threaten people’s jobs by performing functions or even “thinking” as humans do. However, the reality is that the development of AI-related technologies, especially speech-to-text, is designed to complement human work—not replace it. There are many ways the rising popularity and adoption of speech-to-text help enhance workflows and make the day easier and more enjoyable for employees in all kinds of roles. Utilizing advanced voice solutions also helps prepare employees for future technological evolution in the workplace, keeping them on the leading edge with desirable, transferrable skills. For support staff, this is a win-win, as evidenced by these key benefits… . . . read more

PRODUCTIVITY

4 ways to use voice technology to save time

The expectations from today’s business professionals continue to increase with an ever-changing modern world. Heaps of documentation and document creation needs add on to often already heavy workloads. Yet, there is limited to no help managing administrative tasks. As a busy office manager, there are always work processes to be improved, time to gain, and more efficient ways to bring to screen and paper what needs to be documented. When handling our day-to-day work, we often don’t think of how we could work more efficiently and are caught up in outdated processes. We try to create our documents the most straightforward way we know—by typing them ourselves. But what if you could make a small change that could be a huge time saver? As suggested by Phillips Dictation SpeechLive, here… . . . read more

TRAINING

5 ways to conduct law firm training without burnout

By Doug Striker I have written often about the importance of creating a learning culture at your law firm. It’s truly the only way for your firm to embrace new technologies and innovative solutions, thus serving your clients better and more efficiently. At the heart of any genuine learning culture is a training program that helps people advance their skills and knowledge. But how do you conduct law firm training without burnout? How do you foster a culture that rewards learning while people can still get their jobs done? It is a tricky balance. I recently read an article titled “5 Ways to Upskill Your Employees Without Causing Burnout” in HR Daily Advisor by Vance Hilderman, founder of aviation company AFuzion. The aviation industry is obviously one that demands continuous… . . . read more

TECHNOLOGY

A primer on document management systems

Are you wondering how to modernize your office’s system of managing documents?  A document management system, or DMS, refers to the tools and processes your organization uses to store and manage documents. A modern DMS will often provide robust search capabilities, metadata tagging, access controls, and increased security processes to protect files. NetDocument, a cloud content management platform where legal professionals do work, offers this primer document management systems: In the past, document management meant a combination of filing cabinets, boxes, shelves, folders, binders, scanners, thousands upon thousands of printed pages, and designated square footage in the office to hold it all. Document management has evolved to align with today’s digital workplace by storing electronic  files and documents either in an on-premises or cloud-based DMS. These tools bring with them… . . . read more

YOUR CAREER

How job hunting changed: You have leverage you never had before

By Lynne Curry Question: I left a senior position in a large practice when the pandemic and four children at home forced me out of the workforce. At first, my now ex-husband and I thought I’d take a month off, get the kids settled and return to on-site work. But COVID-19 dragged on, and I couldn’t see leaving the kids at home to fend for themselves while I returned to 10-hour workdays. Then, my personal life turned upside down. Now, I need to return to work. I dread it. I want a job, but no longer want to be a superwoman who can handle a high-profile, high-stress career and still parent. I need “normal.” Forty, maybe 45 hours a week is all I’m willing to give, maybe more if an… . . . read more

PRODUCTIVITY

Artificial intelligence can boost billable hours

Artificial Intelligence (AI) represents one of the latest advances in legal technology. Rather than replacing attorneys and support staff, AI can help lawyers and other legal professionals do more to serve their clients with greater efficiency and less expense. Teaching computers to learn One significant advantage of employing AI is the ability of machines to learn tasks that previously required the time and effort of lawyers, according to a blog by SMI Aware, a social media evidence collection and preservation service. Likewise, AI enhances the ability of lawyers to extract pertinent case information by directly typing a query in a search field—or directing the machine to perform a given task. Of course, before computers can perform these tasks, they must be “taught” to do so by humans. Connecting various concepts, such as… . . . read more

STAFF MEETINGS

Zoom hiders: Camera shy or disengaged?

By Lynne Curry Question: For our mandatory manager meetings, I show up on time so my attendance is noted, and then get through the meetings by multi-tasking. It’s easy enough to hear what’s said as I get other work done. I cover this up by always making a positive comment on at least one of the manager’s proposals. I leave my video off, though, and when the manager chastised me, I compromised by turning it on at the beginning, saying “hi” to everyone, and turning it on anything important is happening, and when I’m speaking. I thought this was a reasonable compromise, so imagine my shock when my manager said my leaving the camera off was a key reason I wasn’t one of the three managers being sent to a… . . . read more

RETURN TO THE OFFICE

Caregiver caught between employer’s expectations and family’s needs

By Lynne Curry As managers require employees to spend more time at the office, they will encounter special circumstances that require special solutions. Consider the following situation of an employee needing to work from home to provide family care. Employee question: Since our schools no longer require masks, my husband and I decided to homeschool our youngest child. My employer initially made this easier by allowing me to work remotely. Although I needed to run into the office occasionally for an hour or two, it wasn’t a problem because my mother-in-law lives with us. Unfortunately, my employer now insists that all employees work a minimum of three full workdays in the office. I argued with my manager and he insisted it was a matter of fairness that I work onsite…. . . . read more

TRAINING

Prove tech competency at your law firm

By Doug Striker Clients are increasingly asking law firms to prove tech competency before signing contracts for work. Why? Because they know that good tech skills translate into more efficient production, which translates into more bang for their buck. Simply put: Clients don’t want to pay high hourly rates if the people producing the work don’t know how to, say, format a Word document. That is a very fair expectation. But how do you prove tech competency at your law firm? So much of law work today is in the production process: producing products around legal arguments  —briefs, trial documents, contracts, etc. Therefore, if you can prove that your team efficiently uses the document production tools at their disposal, then you can prove that your billable hours are jam-packed with value. One… . . . read more

MANAGING THE OFFICE

7 ways to cut costs with a greener office

By Daryll Esposito The well-being of our planet is a universal concern, but it’s not always front-of-mind when we’re busy at work. The good news is that making greener choices at the office is not only better for the environment, it’s better for your budget too. With Earth Day this week on April 22, it’s time to look at some environmentally friendly improvements. Some common repurposing and recycling advice is not appropriate for a law office, where confidentiality requires paper to be properly shredded for safe disposal.  On the other hand, the move to electronic documents greatly reduces paper use. 7 simple, sustainable and cost-saving steps that any office can take: Turn off electronics at night. You don’t pay your employees while they aren’t working, so why pay for off-duty equipment?… . . . read more


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