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MONTHLY CHECKLIST

To-Dos: Your March office checklist

March comes in like a lion and goes out like a lamb. That’s outside, where winter storms give way to springtime calm. Inside, there can also…


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INSIGHT

Artificial intelligence for litigators: No robots, just smart document assistance

By Doug Striker  bio
When you hear the words “artificial intelligence,” you likely think of a TV robot that has learned its owners’ food preferences, schedules, musical tastes and even…


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REDUCING MALPRACTICE SUITS

How and why you need to carefully screen cold calls from potential new clients

What’s your firm’s process for dealing with a potential new client? What happens when someone sends the firm an email asking for a quote for a real estate transaction or when a frantic caller leaves a…


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RISK MANAGEMENT

How to keep the office in business-as-usual shape after any kind of disaster

How disaster-prepared is the business side of your office? Although large organizations often have…


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INSIGHT

Want to improve attorney tech use? Start by breaking down silos in your firm

By Michelle Spencer  bio
I have long wondered why there are two different teams in law firms doing similar functions. I am referring to the professional development and…


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READER TIPS

How to protect your client data while complying with PCI anti-fraud measures

What would you do if you were asked to install monitoring software on your network? Gary Allen Gardner of Rosi & Gardner, P.C. in Traverse City, Michigan, shares how he resolved a recent troubling request his firm received


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YOUR CAREER

10 ways managers are improving their law firms

Ah, the woes of running a law office. You know them well: Reams of reports, scheduling squabbles, technology tangles, and so much more. It takes a lot of skill, patience, and strategy to make a…


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CYBERSECURITY

How secure is your password? Are you sure?

Think your password is secure? You may need to think again. People’s perceptions of password strength may not always match reality, says a recent study by CyLab, Carnegie Mellon’s Security and…


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INSIGHT

Dear newly hired law firm: Here’s what I really want

By Robert Denney  bio
What would it be like to be on the receiving end of an engagement letter after accepting a new client? While they may not actually put any…


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PROS AND CONS

Should you outsource your IT department?

It’s a question many law firm administrators face at some point, particularly when discussing workforce restructuring: Is it time to…


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