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INSIGHT

Reports of the death of the billable hour are greatly exaggerated

By Sue-Ella Prodonovich  bio
How often are we told that the billable hour has had its day? That it’s archaic, that it’s inefficient, that it makes our clients angry and…


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MANAGING THE OFFICE

To-Dos: Your September office checklist

Now that the summer is over and you’re facing the final quarter, it’s time to roll up your sleeves and get to work. Here are some important tasks you…


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INSIGHT

How to build your practice when you’re busy

By Sue-Ella Prodonovich  bio
‘How can I possibly work on business development? I’m flat out doing client work.’ It’s something I heard at a recent…


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RECORDKEEPING

Use weekly financial reporting to keep partners aware of cash flow

A Vermont manager has found that running the financial reports weekly instead of monthly is an easy way for the partners to stay always aware and in control of what’s…


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MANAGING THE OFFICE

To-Dos: Your August office checklist

Usually, the middle of summer is a great time for tackling projects that you can’t get to during the rest of the year. Here are a few suggestions:…


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HIRING

Why you should notify applicants they didn’t get the job

Open positions, especially those advertised, often generate many applications. If your practice is located in a major metropolitan area or large…


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INCREASING PROFITS

Cutting costs? What worked in 2008 won’t work today

When money is tight, firm administrators start rushing to make decisions to save the bottom line, perhaps relying on strategies that saw the firm through…


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MARKETING

5 tactics to try at the next trade show to bring in new business

It’s inexpensive. It hits the exact market the firm wants to target. And it provides face-to-face contact with potential clients…


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INSIGHT

Are your staff’s poor phone skills destroying your marketing efforts?

By Elizabeth M. Miller, MBA  bio
Every law firm invests firm profits on client development and marketing, no matter how large or small the firm or the budget might be. The goal of…


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READER TIPS

Personal client attention doubles the money-making referrals

When a North Carolina office realized its referrals from clients were dwindling, it responded by setting up a plan to ensure maximum personal contact with…


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