By Sue-Ella Prodonovich bio
How often are we told that the billable hour has had its day? That it’s archaic, that it’s inefficient, that it makes our clients angry and…
INSIGHT
Reports of the death of the billable hour are greatly exaggerated
September 15, 2017 by
MANAGING THE OFFICE
To-Dos: Your September office checklist
September 4, 2017 by
Now that the summer is over and you’re facing the final quarter, it’s time to roll up your sleeves and get to work. Here are some important tasks you…
INSIGHT
How to build your practice when you’re busy
August 25, 2017 by
By Sue-Ella Prodonovich bio
‘How can I possibly work on business development? I’m flat out doing client work.’ It’s something I heard at a recent…
RECORDKEEPING
Use weekly financial reporting to keep partners aware of cash flow
August 11, 2017 by
A Vermont manager has found that running the financial reports weekly instead of monthly is an easy way for the partners to stay always aware and in control of what’s…
MANAGING THE OFFICE
To-Dos: Your August office checklist
July 28, 2017 by
Usually, the middle of summer is a great time for tackling projects that you can’t get to during the rest of the year. Here are a few suggestions:…
HIRING
Why you should notify applicants they didn’t get the job
July 7, 2017 by
Open positions, especially those advertised, often generate many applications. If your practice is located in a major metropolitan area or large…
INCREASING PROFITS
Cutting costs? What worked in 2008 won’t work today
June 30, 2017 by
When money is tight, firm administrators start rushing to make decisions to save the bottom line, perhaps relying on strategies that saw the firm through…
MARKETING
5 tactics to try at the next trade show to bring in new business
June 9, 2017 by
It’s inexpensive. It hits the exact market the firm wants to target. And it provides face-to-face contact with potential clients…
INSIGHT
Are your staff’s poor phone skills destroying your marketing efforts?
May 19, 2017 by
By Elizabeth M. Miller, MBA bio
Every law firm invests firm profits on client development and marketing, no matter how large or small the firm or the budget might be. The goal of…
READER TIPS
Personal client attention doubles the money-making referrals
May 19, 2017 by
When a North Carolina office realized its referrals from clients were dwindling, it responded by setting up a plan to ensure maximum personal contact with…
