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INSIGHT

Can you turn Gen Yers into solid workers? And are you ready for Gen Z?

By Lynne Curry  bio
Your youngest employees grew up fast. September 11 happened in 2001, when the oldest of them was six. They’ve known severe economic recession, the War on Terror and global warming…


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HIRING

Easy-to-use interview system guarantees a good match between secretary and attorney

For secretarial interviews, an Ohio administrator uses the approach that includes everything—attorney input, staff input and even observations from…


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READER TIPS

Orientation program sends new hires in the right direction

Staff orientation ensures a good start on the job. No matter what the work, the employer/employee relationship is made or broken in the first 90 days, says the director of administration at a 37-attorney office in California. It’s during those first three months that people conclude either…


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INSIGHT

Setting up new employees for long-term success

By Piyush Patel  bio
So you’ve finally found the perfect candidate to fill that role. You’ve spent endless hours reviewing resumes, conducting interviews, and now you’ve found a great person who is ready to join…


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INSIGHT

How law firm managers can get a better night’s sleep

By Brenda Barnes  bio
It’s a common problem for law firm managers: lost sleep over those gnawing concerns about what they “don’t know” about their practice…


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YOUR CAREER

10 ways managers are improving their law firms

Ah, the woes of running a law office. You know them well: Reams of reports, scheduling squabbles, technology tangles, and so much more. It takes a lot of skill, patience, and strategy to make a…


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MANAGING THE OFFICE

To-Dos: Your May office checklist

It can be difficult to focus on work this month. May is when many of us come down with spring fever, yearning to get outside in the garden or the golf course. As Robin Williams reportedly said, “Spring is nature’s way of…


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HIRING

How to detect a lie, especially when it comes from a job applicant

Lots of lying goes on in job interviews. Some management professionals estimate that as many as 70% of job applications carry some…


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HIRING

Onboarding: How to make your new hire’s first day a success

The first day of working in a law firm can intimidate anyone, whether you’re a new receptionist or a new associate. It doesn’t matter how…


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INCREASING PROFITS

Cutting costs? What worked in 2008 won’t work today

When money is tight, firm administrators start rushing to make decisions to save the bottom line, perhaps relying on strategies that saw the firm through…


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