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MANAGING THE OFFICE

8 Traps to Avoid When Investigating a Sexual Harassment Complaint

Sexual harassment is a related problem that all employers must proactively address and prevent. While most managers are well aware of the need for sexual harassment policies…


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MANAGING RISKS

4 ethics rules your staff might be violating

It’s not just attorneys in your office who have to follow the rules of ethics. Your staff members have to follow them, too. It doesn’t matter where…


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INSIGHT

Employment Law Update for HR Managers

By Mike O’Brien  bio
This is my periodic update prepared for interested HR professionals trying to deal with the complex American employment laws…


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MARKETING THE LAW FIRM

Is your website violating ABA’s ethical guidelines?

A good website is valuable 24-hour marketing.
But underneath it lies another web—one of ethical concerns, the main ones being…


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MANAGING THE OFFICE

Discrimination at work: Prevalent yet subtle workplace bias erodes productivity and engagement

A recent study by VitalSmarts, a Top 20 Leadership Training Company, has found that more than a quarter (27 percent) of those who experience discrimination at work report the bias to…


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MANAGING THE OFFICE

When watercooler talk turns political, workplace productivity drops

Employees in the US find it increasingly difficult to ignore political discussions in their workplace, and 31% believe political conversations among coworkers decrease their…


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BILLING & COLLECTIONS

To-Dos: Your April office checklist

Here are a few tasks that should be addressed this month…


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INSIGHT

Don’t tolerate unethical behavior

By Steve M. Cohen bio

Why you need to draw a line
Some of the most difficult office decisions come down to ethics, and some of the most difficult ethical decisions often…


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INSIGHT

Accountability and your legal staff: The effects on your law practice

By Elizabeth M. Miller, MBA  bio
I am a great proponent of accountability for everyone in a law firm including myself and the attorneys. It is the method by which a law firm can measure that clients are receiving the best possible service from…


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RISK MANAGEMENT

Six easy ways to open the door to a malpractice claim

Answering a malpractice claim is a wretched experience that worsens as it goes along, because once a client files a malpractice claim…


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