Start Your FREE Membership NOW
 Discover Proven Ways to Be a Better Law Office Manager
 Get Our Weekly eNewsletter, Law Office Manager Bulletin,
    and MUCH MORE
 Absolutely NO Risk or Obligation on Your Part -- It's FREE!



Upgrade to Premium Membership NOW for Just $79!
Get 3 Months of Full Premium Membership Access
Includes Our Monthly Newsletter, Office Toolbox, Policy Center, and Archives
And MUCH MORE!
TRAINING STAFF

Never-ending training

No manager can set expectations without giving staff the tools to achieve them, says a California administrator. And the main tool is training that…


. . . read more

INTERVIEWING TIPS

Pick up on these revealing “non-verbal cues” to avoid hiring problem staffers

Good interviewing requires resume evaluation and a bit of psychology, says Scott Ford, manager of a professional office in Utah. It’s not just what candidates say but…


. . . read more

CLIENT RELATIONS

Law firm focuses on elder client needs

An elder law practice deals with non-legal issues other firms rarely encounter, says the founder of a seven attorney elder law firm in…


. . . read more

CLIENT RELATIONS

Unique client communication approach gives small firm a huge marketing advantage

Like many small firms, one Michigan office operates in a precarious environment. With only two attorneys and four staff, it faces heavy competition from larger firms as well as from…


. . . read more

STAFF TRAINING

Break down barriers with peer-to-peer training

The best staff training, says a Missouri manager, is the training staff give one another. And at her office, her staff of 25 do just that. They hold training sessions for one another on a “when-needed, what’s-needed, and…


. . . read more

TRACKING PROFITS

Use this one easy chart to track attorney profitability

A St. Louis administrator has developed a simple chart that tracks the monthly and yearly profitability of each attorney…


. . . read more

READER TIPS

How to let clients know you take their work seriously, without saying a word

As the saying goes, “you never get a second chance to make a first impression.” What’s the first impression your clients get when they…


. . . read more

YOUR CAREER

To-Dos: Your July office checklist

According to best-selling author Regina Brett, “Summer is the annual permission slip to be lazy. To do nothing and have it count for something. To lie in the grass and…


. . . read more

HIRING

Easy-to-use interview system guarantees a good match between secretary and attorney

For secretarial interviews, an Ohio administrator uses the approach that includes everything—attorney input, staff input and even observations from…


. . . read more

READER TIPS

Orientation program sends new hires in the right direction

Staff orientation ensures a good start on the job. No matter what the work, the employer/employee relationship is made or broken in the first 90 days, says the director of administration at a 37-attorney office in California. It’s during those first three months that people conclude either…


. . . read more


(-0)