Ineffective billing and collections practices affect more than the bottom line. They ultimately may determine what the firm has to…
RISK MANAGEMENT
4 bad financial habits that may increase your policy premiums and your malpractice risk
April 20, 2018 by
HIRING
Onboarding: How to make your new hire’s first day a success
April 20, 2018 by
The first day of working in a law firm can intimidate anyone, whether you’re a new receptionist or a new associate. It doesn’t matter how…
INSIGHT
How I use disagreements to build stronger teams
April 13, 2018 by
By Audrey Epstein bio
Because I facilitate team sessions for a living, I’ve seen lots of team interactions—all kinds of drama, some shouting and tears, but also lots of laughter, joy, and…
MANAGING ATTORNEYS
Developing productive associates: Why the traditional annual review gets a FAIL!
April 13, 2018 by
If the goal is to develop the associates into productive—and profitable—attorneys, the traditional annual review is not enough…
YOUR CAREER
How to deliver a great presentation on any topic
April 6, 2018 by
To grow in the job, a manager has to communicate ideas and visions and recommendations…
INCREASING PROFITS
6 proven strategies to make the most of revenues to build profits
April 6, 2018 by
Improving the billing turnaround time, increasing the number of attorneys, cutting the…
INSIGHT
8 actions to be an exceptional listener
March 30, 2018 by
By Stacey Hanke bio
Most people consider themselves to be good listeners, finding it hard to admit otherwise. We know listening is vital to building strong relationships with coworkers…
TRACKING PROFITS
Use this one easy chart to track attorney profitability
March 30, 2018 by
A St. Louis administrator has developed a simple chart that tracks the monthly and yearly profitability of each attorney…
INCREASING PROFITS
Cutting costs? What worked in 2008 won’t work today
March 30, 2018 by
When money is tight, firm administrators start rushing to make decisions to save the bottom line, perhaps relying on strategies that saw the firm through…
