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Home » topics » Working with lawyers
MANAGING STAFF

How to handle a scamming, scheming staffer

May 26, 2023 by

By Lynne Curry Question: I run a small firm. When I advertised for a new hire, I didn’t find anyone who had the right skill set. “Will” applied. Although he lacked the skills I sought, he interviewed well and said he was willing to learn everything necessary to become my No. 1 employee. I took a chance on him and invested months in training him. He shadowed me, developed rapport with my key clients, and learned strategies I’d spent 20 years developing. We had one skirmish. When he found out how much I was paying his predecessor, he lobbied fiercely for a raise. Although his work didn’t justify the salary I was already paying him, he had good natural talent and I didn’t want to start over with a new… . . . read more

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INCREASING PROFITS

6 essential tips for law office administrators to attract more clients

May 26, 2023 by

As a law office administrator, one of your key responsibilities is to ensure the growth and success of your firm. A crucial aspect of achieving this goal is consistently attracting new clients. In an increasingly competitive legal landscape, it’s essential to employ effective strategies that can help your law office stand out. Consider these tips to help you gain more clients and enhance the reputation of your law firm. Develop a Strong Online Presence: In today’s digital age, having a robust online presence is imperative for any business, including law firms. Create a professional and user-friendly website that highlights your firm’s expertise, practice areas, and contact information. Optimize your website for search engines to improve its visibility. Leverage social media platforms to engage with potential clients, share informative content, and… . . . read more

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The power of emotional intelligence: A guide for law office managers

May 23, 2023 by

In today’s dynamic healthcare environment, the role of a law office manager is more challenging than ever. Not only do you need to efficiently manage the administrative tasks, but you also play a crucial role in maintaining a positive work environment and fostering effective communication among your team members. This is where emotional intelligence (EI) comes into play. In this article, we will explore what emotional intelligence is, its significance in management, and provide practical steps to develop and enhance your emotional intelligence skills. Understanding Emotional Intelligence: Emotional intelligence refers to the ability to recognize and manage your own emotions while effectively understanding and responding to the emotions of others. It comprises several key components, including self-awareness, self-regulation, empathy, and social skills. When applied in a managerial role, emotional intelligence… . . . read more

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YOUR CAREER

5 reasons to turn down a promotion … and how to do so tactfully

May 17, 2023 by

Should you take a promotion if it is offered to you? Perhaps, but it might not be your best move. Consider these reasons to turn down a promotion and stay right where you are—successfully managing your law office. Loss of work-life balance: Consider whether the promotion would significantly impact your work-life balance. Assess if the increased responsibilities would require longer hours, increased stress, or decreased flexibility, which may affect your overall quality of life. Misalignment with career goals: Reflect on whether the promotion aligns with your long-term professional aspirations. Assess if it offers growth opportunities in areas that you are passionate about or if it veers your career path away from your goals. Lack of interest or passion: Evaluate whether the new role aligns with your interests and passions. Consider if it takes… . . . read more

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PRODUCTIVITY

Mastering time blocking: A guide for law office administrator and managing partners

May 16, 2023 by

Introduction: As a law office manager, you play a crucial role in ensuring the smooth operation of the firm while overseeing multiple projects and tasks. To effectively manage the demands of a legal environment, implementing time blocking techniques can be highly beneficial. By strategically allocating your time, you can optimize productivity, streamline workflows, and successfully handle projects. Let’s explore how time blocking can specifically benefit you as a law office manager. Prioritize legal case management: In a law office, managing legal cases and providing excellent client service are top priorities. Time blocking allows you to prioritize case management tasks effectively. Allocate dedicated blocks for activities such as reviewing case files, preparing documents, conducting legal research, and meeting with clients. By assigning specific time slots, you ensure that critical case-related tasks… . . . read more


7 ways to support mental health in your office

May 9, 2023 by

May is Mental Health Awareness Month, a good time to devote some thought to how you can support mental health in your office. Here are some ideas for advancing mental health in the workplace: Encourage open communication: Encourage your employees to speak openly about their mental health and provide a safe space for them to do so. Encourage managers to be approachable and understanding, and provide training on how to handle these conversations. Promote work-life balance: Encourage your employees to take breaks and disconnect from work when they need to. Promote flexible working hours, so employees can balance their work and personal life. Provide resources: Provide resources and tools to help employees cope with mental health issues. These could include access to counseling services, employee assistance programs, or mental health… . . . read more

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Associate compensation plans: The 20-year salary swing

May 4, 2023 by

By Brenda A. Barnes and Camille Stell While the salary comparisons from 2000 to now may not seem important to your small or mid-size firm, keep in mind the trickle-down effect means: Unrealistic expectations of salary from recent law school graduates As your associates compare salaries with their colleagues at larger firms (who often have lockstep pay, at least for new associates), they may begin to ask for salary transparency that makes you uncomfortable as pay disparities will be brought to light Law school debt causes law school graduates to search for the highest paying position. This may result in local salary wars, or your firm falling behind therefore losing a competitive advantage in hiring As you consider your associate recruiting and retention strategy, it may be time for a new compensation… . . . read more

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INCREASING PROFITS

5 ways to keep the referrals rolling in

April 12, 2023 by

Referrals can be a powerful source of new clients, and they can help you build a strong reputation in your community. Here are some tips on how to get referrals for your law firm: Provide excellent service The first step to getting referrals is to provide excellent service to your current clients. When clients are happy with the service they receive from your firm, they are more likely to refer you to their friends, family, and colleagues. Make sure that your firm is providing top-notch service to all of your clients, and encourage your attorneys to go above and beyond in their interactions with clients. Ask for referrals Don’t be afraid to ask your clients for referrals. If a client expresses satisfaction with the service they have received from your… . . . read more

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Looking for a job promotion? Relationships are critical

March 24, 2023 by

It makes good business sense—and is respectful professional etiquette—to stay in touch with your former bosses, says Allison & Taylor, the nation’s oldest professional reference checking firm. As your career advances, your efforts to stay connected with past employers could pay dividends many times over when they provide you with favorable professional references. Conversely, failing to maintain solid relationships with your references could have long-reaching professional consequences. “As an employer, if a prospective employee’s former boss neglected to return your call looking for a professional reference, what message would that convey?” asks Jeff Shane of Allison & Taylor. “Oftentimes, job seekers pay close attention to their resumes and interview skills, but fail to nurture their professional references…and a personal commentary can make or break a successful job search.” To enhance the likelihood of… . . . read more

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Learn to recognize and avoid burnout

March 23, 2023 by

Law office management can be a stressful occupation as it involves financial and compliance responsibilities and balancing the needs of partners, associates, staff and clients in a fast-paced environment. Here are some tips for law office administrators on why they might suffer burnout, how to recognize it, and what they can do to prevent and deal with it. Understand the causes of burnout: Burnout is a form of chronic stress that results from prolonged exposure to job demands that exceed a person’s resources. For law office administrators, burnout can stem from factors such as heavy workloads, long hours, inadequate staffing, high levels of responsibility, and dealing with emotionally charged cases. Recognize the signs of burnout: Some common signs of burnout include chronic fatigue, irritability, cynicism, feelings of disengagement or detachment… . . . read more

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