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KEEPING CLIENTS HAPPY

Clients cite their top 6 turnoff points with law firms

Don’t jeopardize repeat business by unwittingly antagonizing the clients. Keeping them satisfied is a worthwhile…


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INSIGHT

Dear newly hired law firm: Here’s what I really want

By Robert Denney  bio
What would it be like to be on the receiving end of an engagement letter after accepting a new client? While they may not actually put any…


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PRICING POLICY

Establishing an effective pricing policy in your law firm

As law firms evolve, tracking key metrics and producing top-tier results are absolutely necessary, and new methodologies and thought processes have…


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RECORDKEEPING

Use weekly financial reporting to keep partners aware of cash flow

A Vermont manager has found that running the financial reports weekly instead of monthly is an easy way for the partners to stay always aware and in control of what’s…


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INSIGHT

Is your firm struggling with cash flow?

By Brenda Barnes  bio
While revenue production is the core goal for every business, the real magic is in understanding and managing your cash cycle. You can’t execute without cash…


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TRUST ACCOUNT

Trust account errors that could get you disbarred

As a law firm administrator, trust accounting issues need to be your primary concern, according to Joryn Jenkins, a collaborative divorce attorney, author and…


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INCREASING PROFITS

The top five reasons firms lose money and go out of business

“Lawyers become lawyers because they want to help people and practice the art of law,” says Los Angeles financial consultant…


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MANAGING THE OFFICE

To-Dos: Your September office checklist

Now that the summer is over and you’re facing the final quarter, it’s time to roll up your sleeves and get to work. Here are some important tasks you…


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BUDGET AND CASH FLOW FORECASTING

Why budgeting and cash flow forecasting are essential for effective law office management

Regardless of your opinion of budgets, they are vital for building and managing a law practice, says Brenda Barnes, a certified public accountant (CPA) and…


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BILLINGS & COLLECTIONS

How are your billing and collecting processes?

6 best practices that fit the bill
Training some select clients to pay their bills on time might seem about as possible as…


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