The financial face of the legal business has changed over the years and most firms have learned to become aggressive about collecting outstanding accounts. However, if your firm is still allowing clients to delay payment, recognize that…
INCREASING PROFITS
8 signs your firm needs an operations analysis
June 3, 2018 by
An operational analysis is an in-depth analysis of the firms’s operations, or, put simply…
READER TIPS
Louisiana firm bases attorney bonuses on amount collected
May 18, 2018 by
A Louisiana firm set up an attorney bonus program that rewards not the amount billed but the amount collected…
RISK MANAGEMENT
The forgotten cause of malpractice claims is poor communication
May 7, 2018 by
A great yet often ignored cause of malpractice claims is nothing more than poor client communication…
INSIGHT
6 realities about client billing and how to address them
April 27, 2018 by
By Elizabeth M. Miller bio
Nothing strikes a nerve with clients more than having to pay legal fees. I am not sure why, but some clients think it is acceptable to…
RISK MANAGEMENT
4 bad financial habits that may increase your policy premiums and your malpractice risk
April 20, 2018 by
Ineffective billing and collections practices affect more than the bottom line. They ultimately may determine what the firm has to…
BILLINGS & COLLECTIONS
How are your billing and collecting processes?
April 13, 2018 by
6 best practices that fit the bill
Training some select clients to pay their bills on time might seem about as possible as…
CLIENT RELATIONS
The engagement letter: safety comes from clarity
April 13, 2018 by
Six things that client needs to know
An engagement letter is protection – for both firm and client…
INCREASING PROFITS
Cutting costs? What worked in 2008 won’t work today
March 30, 2018 by
When money is tight, firm administrators start rushing to make decisions to save the bottom line, perhaps relying on strategies that saw the firm through…
