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INCREASING PROFITS

7 ways to improve your billings and collections processes

The financial face of the legal business has changed over the years and most firms have learned to become aggressive about collecting outstanding accounts. However, if your firm is still allowing clients to delay payment, recognize that…


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INCREASING PROFITS

8 signs your firm needs an operations analysis

An operational analysis is an in-depth analysis of the firms’s operations, or, put simply…


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READER TIPS

Louisiana firm bases attorney bonuses on amount collected

A Louisiana firm set up an attorney bonus program that rewards not the amount billed but the amount collected…


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RISK MANAGEMENT

The forgotten cause of malpractice claims is poor communication

A great yet often ignored cause of malpractice claims is nothing more than poor client communication…


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INSIGHT

6 realities about client billing and how to address them

By Elizabeth M. Miller  bio
Nothing strikes a nerve with clients more than having to pay legal fees. I am not sure why, but some clients think it is acceptable to…


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RISK MANAGEMENT

4 bad financial habits that may increase your policy premiums and your malpractice risk

Ineffective billing and collections practices affect more than the bottom line. They ultimately may determine what the firm has to…


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BILLINGS & COLLECTIONS

How are your billing and collecting processes?

6 best practices that fit the bill
Training some select clients to pay their bills on time might seem about as possible as…


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CLIENT RELATIONS

The engagement letter: safety comes from clarity

Six things that client needs to know
An engagement letter is protection – for both firm and client…


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BILLING & COLLECTIONS

To-Dos: Your April office checklist

Here are a few tasks that should be addressed this month…


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INCREASING PROFITS

Cutting costs? What worked in 2008 won’t work today

When money is tight, firm administrators start rushing to make decisions to save the bottom line, perhaps relying on strategies that saw the firm through…


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