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BLOG

What you need to know when a bully takes you on

By Lynne Curry  bio
You’ve met bullies who play a win/lose game, even as you aim for a win/win solution. Guess who loses when…


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TRAINING TIPS

With Excel, garbage in equals garbage out

When using Microsoft Excel in your law office, you need to be careful about keeping the information clean, consistent and…


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BUSINESS VALUATIONS

What is your law practice worth to sell?

Whether you are looking at retiring and selling your law practice or purchasing one, you first need to have it valuated by a professional, says…


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MANAGING THE OFFICE

How one California law firm regained its corporate culture and improved business

How do you grow your firm and still maintain a close-knit team? Jason Pink, Administrator of Gianelli & Associates in Modesto…


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MANAGING THE OFFICE

Three weekly meetings to keep everybody updated

In its annual management performance review, an Illinois firm asked everybody, “What is the main thing that bothers you that could be…


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BLOG

5 actions to take when you hear, "I don’t trust you"

By Audrey Epstein  bio
Talking about trust is tough in business. When a colleague tells you, “I don’t trust you” your first instinct is probably to react defensively or aggressively, and rarely with…


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EMPLOYEE BENEFITS

3 tips for selecting a health and benefits advisor

By David C. Fortosis  bio
The responsibility of selecting, designing, financing, and managing employee benefits is a critical task in today’s law office business. Retirement and medical benefits are subject to more and more…


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REDUCING MALPRACTICE SUITS

How and why you need to carefully screen cold calls from potential new clients

What’s your firm’s process for dealing with a potential new client? What happens when someone sends the firm an email asking for a quote for a real estate transaction or when a frantic caller leaves a…


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MARKETING

5 tactics to try at the next trade show to bring in new business

It’s inexpensive. It hits the exact market the firm wants to target. And it provides face-to-face contact with potential clients…


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BILLING & COLLECTIONS

Traditional procedures bring in the most money

Getting paid or not getting paid to a great extent depends on the firm’s billing and collection guidelines – and whether they are…


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