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UPCOMING WEBINAR: MAR 7, 2018

Mastering Difficult Discussions


Presenter: Susan Strauss
When: Wednesday, March 7, 2018
1:00 pm EDT (10 am PDT)
Duration: 60 minutes
REGISTRATION COMING SOON

INSIGHT

The predatory client and your workplace environment

By Lynne Curry  bio
You’ve met the predatory client and possibly even tangled with him. He or she makes life difficult for your staff, particularly your front desk employees, and possibly even for…


. . . read more

MANAGING THE OFFICE

What to do when the winter blues hits your workplace

Winter’s getting a frigid reception at many workplaces around the country. According to research from staffing firm Accountemps, 38% of professionals said winter weather has…


. . . read more

HIRING

Onboarding: How to make your new hire’s first day a success

The first day of working in a law firm can intimidate anyone, whether you’re a new receptionist or a new associate. It doesn’t matter how…


. . . read more

KEEPING CLIENTS HAPPY

Clients cite their top 6 turnoff points with law firms

Don’t jeopardize repeat business by unwittingly antagonizing the clients. Keeping them satisfied is a worthwhile…


. . . read more

INCREASING PROFITS

The County Law Library: Don’t overlook this FREE and valuable legal resource

According to just about every legal management article, webinar, or podcast, the landscape of the legal market in the past few years has…


. . . read more

WEBINAR RECORDING

Simple Technology Solutions that Can Make Your Day-to-Day Job Astonishingly Easier!


Presenter:
Michelle Spencer, Founder,
Legal Learning Development Network

In this unique 60-minute productivity-boosting webinar recording, Michelle Spencer, a leading expert on law firm training, efficiency improvement, and staff development will show you…

. . . click here to view

 

INSIGHT

Yes, you can fire a client and still get paid

By Elizabeth M. Miller  bio
The frequency with which a client fires a lawyer is far greater than the frequency with which a lawyer fires a client. This is because lawyers will have their firm do …


. . . read more

MANAGING THE OFFICE

Eight rules for running your office right, especially if it’s a small one

The smaller the office, the more the manager works under a microscope. Everybody sees everything that’s going on and everything the…


. . . read more

STAFF TRAINING

Break down barriers with peer-to-peer training

The best staff training, says a Missouri manager, is the training staff give one another. And at her office, her staff of 25 do just that. They hold training sessions for one another on a “when-needed, what’s-needed, and…


. . . read more


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