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COMMUNICATIONS

How to be a better proofreader

When hours of work are spent crafting a compelling legal brief, contract, or report, it can be very disheartening, not to mention embarrassing…


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MANAGING THE OFFICE

Eight rules for running your office right, especially if it’s a small one

The smaller the office, the more the manager works under a microscope. Everybody sees everything that’s going on and everything the…


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YOUR CAREER

To-Dos: Your July office checklist

According to best-selling author Regina Brett, “Summer is the annual permission slip to be lazy. To do nothing and have it count for something. To lie in the grass and…


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WORKING WITH LAWYERS

9 ways to stay neutral (and sane) when reporting to multiple lawyers

The job of managing a law office can be unpredictable, because you often don’t have the luxury of answering to just one boss. Instead, there are as many bosses as there are…


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MANAGING THE OFFICE

How in the world can anybody stop gossip?

Question: How can a manager effectively put the squelch on office gossip?
(Submitted by Timothy Burns, chief administrative officer, Glenwood Medical Associates, Glenwood Springs, CO)…


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HIRING

How to find out if a job candidate is lying

Estimates are that as many as 50% of job applicants lie on their resumes. It may not be possible to pinpoint the lies, but it is possible to identify the liars, says…


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MANAGING THE OFFICE

Redesign the office to keep up with industry and technology changes

Take a look around your workplace.
Does it reflect the traditional image of a law firm—a somber place of serious business with an abundant supply of mahogany furniture and…


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BILLING AND COLLECTIONS

Make payment and collection policies work together to boost cash

Revenue problems? The best way to solve them is to prevent the collection problems. And the best way to prevent the collection problems is to put in a payment policy and…


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PERFORMANCE REVIEWS

How to conduct fair and effective performance reviews

It may be the most common target for Dilbert cartoons, but the performance review is an ethical obligation for a manager…


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YOUR CAREER

9 critical rules for managing former peers when you get promoted

Just promoted to administrator from within the ranks? Congratulations . . . and beware. It’s not easy to manage former…


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