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HIRING

Onboarding: How to make your new hire’s first day a success

The first day of working in a law firm can intimidate anyone, whether you’re a new receptionist or a new associate. It doesn’t matter how…


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INCREASING PROFITS

The County Law Library: Don’t overlook this FREE and valuable legal resource

According to just about every legal management article, webinar, or podcast, the landscape of the legal market in the past few years has…


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MANAGING THE OFFICE

Eight rules for running your office right, especially if it’s a small one

The smaller the office, the more the manager works under a microscope. Everybody sees everything that’s going on and everything the…


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STAFF TRAINING

Break down barriers with peer-to-peer training

The best staff training, says a Missouri manager, is the training staff give one another. And at her office, her staff of 25 do just that. They hold training sessions for one another on a “when-needed, what’s-needed, and…


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RISK MANAGEMENT

How to keep the office in business-as-usual shape after any kind of disaster

How disaster-prepared is the business side of your office? Although large organizations often have…


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MANAGING STAFF

When an employee has body odor

Q: I don’t know how to say this delicately, so I’ll get right to the point. A staffer at our practice has terrible body odor. Her B.O. is so bad that several other staffers have approached me, saying they don’t want to work with her. Also, they have asked me to…


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INSIGHT

Want to improve attorney tech use? Start by breaking down silos in your firm

By Michelle Spencer  bio
I have long wondered why there are two different teams in law firms doing similar functions. I am referring to the professional development and…


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MANAGING THE OFFICE

To-Dos: Your January checklist

Make a fresh start this year with a focused team, a financial plan, organized files, and a decluttered computer. Here are some tasks you can accomplish this month to help keep your office running smoothly and…


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MANAGING THE OFFICE

Start off staff’s year by putting the focus on professional growth

A good way to start off a year is with a professional development plan for each staffer…


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YOUR CAREER

9 critical rules for managing former peers when you get promoted

Just promoted to administrator from within the ranks? Congratulations . . . and beware. It’s not easy to manage former…


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