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HIRING

Gen Z: Avoid crucial mistakes when managing them

By Lynne Curry Question: We’re hiring a group of young office interns this summer for a special project and are trying to figure out the best team member to supervise them. We’re thinking someone as close in age to them as possible. Your thoughts? Answer: You’re hiring Gen Z workers, individuals born after 1995. The oldest Gen Z workers are 27, and while similar to Gen Y employees are as different from Gen Y workers as Gen Y employees are from Gen Xers. It surprises many that Gen X managers fare worse when managing Gen Y employees than do Baby Boomer managers, those born prior to 1964. Thus, don’t let age be your deciding factor. Gen Zers crave independence and consider themselves self-directed, even if they aren’t. It’s easy to… . . . read more

YOUR CAREER

Changed jobs: What have I done?

By Lynne Curry You expect to feel angry when fired from a job you enjoy. You expect to feel scared when laid off from a job at which you felt secure. You don’t expect to feel rotten one week after you intentionally make a career move from a job you’ve outgrown to one that promises to be challenging and rewarding. So why are you so rattled during your first week on this new job? Sudden job change takes you from a job and practice in which you know who’s who and what’s what and throws you into situations you need to navigate without a clear road map. Before you have the chance to learn your new employer’s unwritten rules, including whom to trust and who might take things the wrong… . . . read more

MANAGING THE OFFICE

7 ways to cut costs with a greener office

By Daryll Esposito The well-being of our planet is a universal concern, but it’s not always front-of-mind when we’re busy at work. The good news is that making greener choices at the office is not only better for the environment, it’s better for your budget too. With Earth Day this week on April 22, it’s time to look at some environmentally friendly improvements. Some common repurposing and recycling advice is not appropriate for a law office, where confidentiality requires paper to be properly shredded for safe disposal.  On the other hand, the move to electronic documents greatly reduces paper use. 7 simple, sustainable and cost-saving steps that any office can take: Turn off electronics at night. You don’t pay your employees while they aren’t working, so why pay for off-duty equipment?… . . . read more

YOUR CAREER

Own your piece of the action

By Lynne Curry “It wasn’t my fault. I blew up because I had the worst day.” “Anyone would have reacted the way I did.” When you lose your temper, shut down, or behave badly in other ways, you may feel tempted to rationalize your behavior. It can feel right to pin responsibility for your reactions on the other person or to attribute them to the situation. When you do, you hide from the truth. You said what you said. You did what you did. You own responsibility for what you say, how you feel and the actions you take. When you admit how you contribute to problems, you win. Owning = winning Consider the difference: “I did it” versus “you made me do it.” “I don’t like sarcasm” versus “you’re too sarcastic.” “I was… . . . read more

MANAGING THE OFFICE

Keep your firm’s goals current

We traditionally set our firm’s goals for the beginning of the year, but setting targets on a quarterly or on-going basis keeps these goals current and relevant. Goals provide crucial support in guiding year decisions through this year and the years ahead. Goals mean that instead of reacting to whatever happens, you’re proactively driving your firm to where you want to go. So, what should you keep in mind when setting your law firm’s business goals for the rest of 2022 and beyond? Here’s advice from Cosmolex, cloud-based law practice management software that integrates trust & business accounting, time tracking, billing, email & document management, and tasks & calendaring, in a single application: Start with metrics for the big picture To know where you want to go, you first need to… . . . read more

WORKING WITH LAWYERS

4 components of effective succession planning

By Brenda Barnes Woody Allen’s famous quip, “I don’t want to achieve immortality through my work. I want to achieve it through not dying,” perfectly expresses the kind of wishful thinking that often gets in the way of preparing for the future. A huge wave of baby boomers has been pushing through the workforce and is now at retirement age or within sight of retirement. According to the recent U.S. census, over 65% will work past the age of retirement. Many companies put off succession planning until their owners are nearly into their 60s. In some cases, this is already too late—planning for a smooth transition of both the leadership and ownership of a business ought to begin 10 years or more before the retirement of an owner in order… . . . read more

TELEWORK

What law firms have learned about working remotely

When the pandemic first hit, the professional world shifted to remote working in an instant, but many people viewed the transition as temporary. Two years later, it’s clear that working from home is here to stay. The more time we’ve spent working remotely, the more we’ve learned—and like everything else in life, our process continues to evolve. According to Cosmolex, a company which provides cloud-based management software to law practices, this is what we learned over the last year: Communication is key Working remotely means fewer opportunities for casual checking in with team members—which puts more pressure on maintaining clear communication. Every law office will have its own preferences, but it’s a good idea to have some kind of platform for quick, casual messaging. Establishing office-wide use of a designated… . . . read more

MANAGING THE OFFICE

Fear of COVID-19, demand for flexibility dominate return to the office

As the Delta variant continues to proliferate, 42 percent of workers are worried about returning to the workplace for fear of contracting COVID-19. This marks a substantial jump to Sept. 1 from June 2021 when only 24 percent had that concern. “With headlines about the rise of the Delta variant, breakthrough cases among the vaccinated, and an overburdened healthcare system in much of the country, COVID-19 concerns that were subsiding just two months ago have risen,” said Rebecca Ray, PhD, Executive Vice President of Human Capital at The Conference Board. Conducted in August by The Conference Board, the new survey captured the thoughts of more than 2,400 US workers on topics including return-to-work anxiety, factors driving them to pursue new job opportunities, opinions about remote work, and more. The survey… . . . read more

MANAGING THE OFFICE

Creating the right spaces for your post-pandemic law office

Staff have returned to law offices this summer, with more likely return in the fall. But the pre-pandemic office design might not work anymore, with some staff continuing full-time telework, others opting for part-time presence in the office—and many accustomed to the freedom they enjoyed while working from home. Allwork.Space, a company that focuses on what it calls The Future of Work, has this advice for reconfiguring offices for today’s needs: The open office may be a thing of the past. Large, one-size-fits-all spaces certainly don’t fit all needs, and can negatively impact productivity. Buildings may be static, but people are dynamic, so physical design must account for the motion of people through the static space. Re-designing your space for activity-based working can improve the workplace experience by better meeting… . . . read more

MANAGING THE OFFICE

The top 8 policies to include in your employee handbook

By Krystal Barghelame  What is an employee handbook? An employee handbook is an important living document for your employees that outlines your company policies, history, and culture for current and future employees. Although 87% of businesses with 10 to 200 employees have employee handbooks, HR experts agree that it’s best practice to start a handbook as soon as you hire your first employee, because it defines expectations and can protect you legally. Here are the main policies you’ll want to record in that employee handbook: Onboarding and joining the team One of the top motivations for businesses to create an employee handbook is to train new hires. So, kick things off by laying out the basics that every employee should know before coming through the front door. The employee onboarding section… . . . read more


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