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PROS AND CONS

Should you outsource your IT department?

It’s a question many law firm administrators face at some point, particularly when discussing workforce restructuring: Is it time to…


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YOUR CAREER

Wish you’d never said that? Here’s how to save the day and perhaps your job

When you’re working in a high-stress environment, it’s not uncommon for tempers to flare and words said that shouldn’t be. It’s unfortunate and…


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MANAGING THE OFFICE

Missouri administrator tells how to move your office in just one weekend

A St. Louis administrator was able to complete an office move in just one weekend by dividing staff into teams and giving each one…


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YOUR CAREER

How to turn a bad annual review into a self-improvement action plan

We’re all human. Anyone can get into situations that are less than successful. And anyone can meet with a bad job review…


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READER TIPS

How to let clients know you take their work seriously, without saying a word

As the saying goes, “you never get a second chance to make a first impression.” What’s the first impression your clients get when they…


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RISK MANAGEMENT

Secrecy in the age of social media: six ways to keep sensitive practice information offline

You can be sure that most of your employees are active on social media. For younger ones, in fact, using Facebook, Instagram, and Twitter are as…


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MANAGING THE OFFICE

To-Dos: Your May office checklist

It can be difficult to focus on work this month. May is when many of us come down with spring fever, yearning to get outside in the garden or the golf course. As Robin Williams reportedly said, “Spring is nature’s way of…


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RECORDKEEPING

Use weekly financial reporting to keep partners aware of cash flow

A Vermont manager has found that running the financial reports weekly instead of monthly is an easy way for the partners to stay always aware and in control of what’s…


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CONFLICT CHECKING

Nine traps to avoid when checking for conflicts

Before a law firm accepts any new file, it must first ensure that no conflict of interest exists. Yet, despite having stringent conflict-checking procedures…


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YOUR CAREER

8 proven ways to totally destroy your credibility as a manager

A manager can have great knowledge and great skills, but without credibility with both attorneys and staff, don’t expect…


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