The “broken windows” theory is that a building with broken windows is evidence of abandonment, neglect of the property and a lack of respect for the law. In its simplest form, the “broken windows” is the beginning of the decline
MANAGING THE OFFICE
How the “broken windows” theory applies to your law business
November 19, 2019 by
WORKING WITH ATTORNEYS
How to set a plan for associate development that actually works
October 4, 2019 by
One area no firm can afford to ignore is associate business development.
The firm’s future depends on how well the younger attorneys are developed and…
MANAGING STAFF
How to delegate better
October 4, 2019 by
Boost staff performance by communicating more clearly
Not pleased with what staff are doing? It may not be their fault. Look at the directions they are…
MANAGING THE OFFICE
The importance of recognizing your employees’ hard work
October 4, 2019 by
Happy Administrative Professionals Week! What have you got planned to acknowledge your hard-working support staff? If you’ve decided to do nothing this year, you may want to…
RISK MANAGEMENT
4 bad financial habits that may increase your policy premiums and your malpractice risk
October 4, 2019 by
Ineffective billing and collections practices affect more than the bottom line. They ultimately may determine what the firm has to…
READER TIPS
How to let clients know you take their work seriously, without saying a word
September 27, 2019 by
As the saying goes, “you never get a second chance to make a first impression.” What’s the first impression your clients get when they…
MANAGING THE OFFICE
How in the world can anybody stop gossip?
September 27, 2019 by
Question: How can a manager effectively put the squelch on office gossip?
(Submitted by Timothy Burns, chief administrative officer, Glenwood Medical Associates, Glenwood Springs, CO)…
TELECOMMUTING
8 pitfalls of letting law firm employees work from home
September 20, 2019 by
Contrary to what you might have heard in HR circles, refusing to let employees work from home will not make your law firm a dinosaur that nobody will ever want to work for. In fact, it will put you in the same position as the nearly 65 percent of…
MANAGING STAFF
Want to jump ahead of the competition? Get everybody aiming for the same thing
September 20, 2019 by
No matter what the business, the winning players are always organizations with a motivated and productive workforce…
INCREASING PROFITS
Keep your accounts receivable young
September 20, 2019 by
Collection work is something that can’t wait, because a dollar of receivables doesn’t stay a dollar…
