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INCREASING REVENUES

Boost quarterly profits with this proven 6-pronged cost cutting plan

As revenues tighten, every administrator is forced to look for new ways to cut expenses. There are lots of dollars waiting to be saved. But many of them are in places so conspicuous they…


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WORKING WITH LAWYERS

9 ways to stay neutral (and sane) when reporting to multiple lawyers

The job of managing a law office can be unpredictable, because you often don’t have the luxury of answering to just one boss. Instead, there are as many bosses as there are…


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CLIENT RELATIONS

Partner retirement: how to keep the clients and assign the business

When a partner retires, the top business concern is if and how the firm can keep the clients. And there’s more than one reason to…


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SEXUAL HARASSMENT

Sexual harassment in the workplace: how your practice’s policy can make a difference

Employees are more likely to report sexual harassment they witness at work when there is a zero-tolerance policy in place, according to a new study conducted by…


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MANAGING STAFF

The surprising answer to what your staff really wants

Flexible work arrangements are often at or near the top of survey lists. And yes, money matters…


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MARKETING

How and when to ask a client for a referral

A new client should be a planned event, not an accident.
And the most productive way to get a continuing stream of planned events is to…


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WORKING WITH ATTORNEYS

What you can do to help resolve partner conflict

It’s no secret that fighting among partners is a major cause of firm breakups. Not so well known…


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MANAGING THE OFFICE

To-Dos: Your February office checklist

February might be a short month, but there’s a lot packed into it. Fortunately, this year you have an extra day to help you get it all done.
Here are 7 areas you can tackle this month to help improve profits, protect the firm, and boost morale…


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MANAGING STAFF

Want to jump ahead of the competition? Get everybody aiming for the same thing

No matter what the business, the winning players are always organizations with a motivated and productive workforce…


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HIRING AND FIRING

Always ask these 7 questions before you fire a staffer

They are the seven-question solution. They have become the standard for determining whether a firing is justified…


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