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PURCHASING AND LEASING

How to pick the right cleaning company for your law office

Maintaining a clean and well-organized environment is crucial for any law office. As a law office manager, one of your responsibilities is to ensure that the office space is clean, presentable, and conducive to productivity. Hiring a professional office cleaning company can provide the expertise and efficiency needed to maintain a pristine workspace. Here are eight factors to consider when selecting an office cleaning company for your law office, ensuring a clean and professional atmosphere for your staff and clients. Determine your cleaning needs Before embarking on your search for an office cleaning company, it is essential to assess your specific cleaning needs. Consider factors such as the size of your office space, the type of surfaces that require cleaning, any specialized cleaning requirements (e.g., delicate legal equipment), and the… . . . read more

EMPLOYEE RETENTION

Create work schedules that keep your hourly staff happy

While scheduling may appear as a routine task, its importance in retaining hourly employees cannot be overlooked. A well-designed and thoughtful scheduling system can lead to increased job satisfaction, higher productivity, and improved staff retention rates. In this article, we will delve into why scheduling is vital and explore strategies for effective scheduling, for staffers that might include legal secretaries, paralegals, legal assistants, personal assistants, records clerks, receptionists, tech support, cleaners, drivers and others, depending on the size and structure of your law office. Stability and predictability Consistency and predictability in scheduling are vital for retaining hourly employees in a law office. By establishing stable work schedules, you demonstrate respect for your employees’ time and commitment to their work-life balance. Hourly employees often face challenges in balancing personal and professional… . . . read more

RISK MANAGEMENT

Workplace political discussions: Strategies for handling what’s coming

By Lynne Curry Employees care deeply about abortion, gun control, immigration, the uptick in crime, climate change, and other issues that affect their freedom, wallets, and quality of life. As a result, even seemingly innocuous comments concerning news events can escalate into bitter, emotionally charged workplace arguments that alienate coworkers and customers, damage relationships, and negatively impact morale. Here are the facts: More than half (52 percent) of U.S. employees report that sharing their political opinions with coworkers can harm working relationships and negatively affect team productivity, https://www.hibob.com/blog/politics-at-work/. Two out of every five employees (40 percent) report feeling negatively toward their boss or coworkers after discussing political views, https://buddypunch.com/blog/handle-political-discussions-workplace/. One out of every five (20 percent) employees report their coworkers treat them poorly because of their political views, https://www.shrm.org/about-shrm/press-room/press-releases/pages/shrm-study-reveals-20-percent-of-workers-mistreated-due-to-political-views.aspx. Research outlined in… . . . read more

MANAGING STAFF

How to handle a scamming, scheming staffer

By Lynne Curry Question: I run a small firm. When I advertised for a new hire, I didn’t find anyone who had the right skill set. “Will” applied. Although he lacked the skills I sought, he interviewed well and said he was willing to learn everything necessary to become my No. 1 employee. I took a chance on him and invested months in training him. He shadowed me, developed rapport with my key clients, and learned strategies I’d spent 20 years developing. We had one skirmish. When he found out how much I was paying his predecessor, he lobbied fiercely for a raise. Although his work didn’t justify the salary I was already paying him, he had good natural talent and I didn’t want to start over with a new… . . . read more

INCREASING PROFITS

6 essential tips for law office administrators to attract more clients

As a law office administrator, one of your key responsibilities is to ensure the growth and success of your firm. A crucial aspect of achieving this goal is consistently attracting new clients. In an increasingly competitive legal landscape, it’s essential to employ effective strategies that can help your law office stand out. Consider these tips to help you gain more clients and enhance the reputation of your law firm. Develop a Strong Online Presence: In today’s digital age, having a robust online presence is imperative for any business, including law firms. Create a professional and user-friendly website that highlights your firm’s expertise, practice areas, and contact information. Optimize your website for search engines to improve its visibility. Leverage social media platforms to engage with potential clients, share informative content, and… . . . read more

YOUR CAREER

‘I’m a threat to my boss because I’m smarter’

By Lynne Curry Over the years of your career, you may have found yourself on both sides of the following situation, first as a bright young staff member and later as a manager dealing with a brash new employee. Question: I am a threat to my supervisor. It’s not my fault, but it may cost me my job. Things were going well between my supervisor and I until last month. In an all-hands meeting, the CEO called on me, saying, “I know who can answer that question. Michael, can you explain it to everyone?” After I finished answering the question, I saw my supervisor’s face, and knew I’d pay a price for being called on. She’s been difficult to deal with ever since. She either ignores or jabs at me… . . . read more

The power of emotional intelligence: A guide for law office managers

In today’s dynamic healthcare environment, the role of a law office manager is more challenging than ever. Not only do you need to efficiently manage the administrative tasks, but you also play a crucial role in maintaining a positive work environment and fostering effective communication among your team members. This is where emotional intelligence (EI) comes into play. In this article, we will explore what emotional intelligence is, its significance in management, and provide practical steps to develop and enhance your emotional intelligence skills. Understanding Emotional Intelligence: Emotional intelligence refers to the ability to recognize and manage your own emotions while effectively understanding and responding to the emotions of others. It comprises several key components, including self-awareness, self-regulation, empathy, and social skills. When applied in a managerial role, emotional intelligence… . . . read more

EMPLOYMENT LAW UPDATE

Non-compete agreements and deceiving your employer

By Lynne Curry   Question: I was so stoked when the premier firm in my area of professional services hired me that I did something I’ve wanted to do for a long time. I told my former manager what I thought of her. She ordered me to leave her company immediately. No problem, I had a new job to go to. I also had my entire future mapped out. I’d work for my new employer for a year, learn everything I could, and then start my business. I told all my friends my new job was the ideal stepping stone. On my first day when I went through orientation, my new manager handed me an employment agreement that included a noncompete agreement. It was a complete shock. I’d never seen… . . . read more

Where do I go from here? Advancement opportunities for law office managers

As a dedicated law office manager, you play a crucial role in ensuring the smooth operation of your firm. From overseeing administrative tasks to managing personnel and finances, your skills and expertise are invaluable. However, have you ever wondered what lies beyond your current position? Here’s a look at career opportunities available for law office managers, highlighting potential paths for professional growth and development. Legal operations manager: As a law office manager, you already possess a deep understanding of the legal industry’s inner workings. Transitioning to a legal operations manager role allows you to broaden your horizons while leveraging your existing knowledge and skills. In this capacity, you would focus on optimizing the efficiency and effectiveness of legal processes, streamlining workflows, and implementing innovative solutions. This position often involves strategic… . . . read more

YOUR CAREER

5 reasons to turn down a promotion … and how to do so tactfully

Should you take a promotion if it is offered to you? Perhaps, but it might not be your best move. Consider these reasons to turn down a promotion and stay right where you are—successfully managing your law office. Loss of work-life balance: Consider whether the promotion would significantly impact your work-life balance. Assess if the increased responsibilities would require longer hours, increased stress, or decreased flexibility, which may affect your overall quality of life. Misalignment with career goals: Reflect on whether the promotion aligns with your long-term professional aspirations. Assess if it offers growth opportunities in areas that you are passionate about or if it veers your career path away from your goals. Lack of interest or passion: Evaluate whether the new role aligns with your interests and passions. Consider if it takes… . . . read more


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