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HIRING

Easy-to-use interview system guarantees a good match between secretary and attorney

For secretarial interviews, an Ohio administrator uses the approach that includes everything—attorney input, staff input and even observations from…


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MANAGING STAFF

How to delegate better

Boost staff performance by communicating more clearly
Not pleased with what staff are doing? It may not be their fault. Look at the directions they are…


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YOUR CAREER

Is it time for a resume refresh?

When was the last time you reviewed your resume? Even if you’re not looking for a new job right now, it’s always a good idea to have an updated resume…


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PROS AND CONS

Should you outsource your IT department?

It’s a question many law firm administrators face at some point, particularly when discussing workforce restructuring: Is it time to…


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EMPLOYEE BENEFITS

Nightmare on Main Street: Scary commutes

As the spookiest day of the year approaches, staffing firm Robert Half highlights the cities with the most hair-raising commutes. Last month, the company surveyed…

 


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YOUR TO-DO LIST

TO-DOs: Your November office checklist

There’s a lot happening this month—everything from a presidential election to Thanksgiving to Love Your Lawyer Day (yes, really). Here are at least 10 things you should…


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READER TIPS

Tackle silly problems with silly solutions and boost morale

For the small problems inherent in any office’s staff, one manager has two easy solutions: humor and once-a-day positive notes.
The humor comes in the form of silly contests to solve…


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RISK MANAGEMENT

8 steps to quickly and (almost) painlessly creating an employee handbook tailored to your firm

Writing an employee handbook from scratch can be a very daunting task. Where do you start? What do you include? And how are you going to find time to write the…


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MANAGING THE OFFICE

How one California law firm regained its corporate culture and improved business

How do you grow your firm and still maintain a close-knit team? Jason Pink, Administrator of Gianelli & Associates in Modesto…


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YOUR CAREER

How to increase—and demonstrate—your value to the firm

Don’t become an economic casualty. When revenues drop, firms put their administrators under close scrutiny. They want a…


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