Year-end is a great time to evaluate the firm’s finances and make a plan to improve next year’s bottom line. Even if the year…
OFFICE PROCEDURES
Reduce your risk of malpractice claims with a centralized calendar system
November 23, 2018 by
At one time, the word “deadline” referred to a marked section of a prison yard that, if breached by a prisoner, would result in that…
MANAGING STAFF
How a mentor program can improve your associate retention rates
November 23, 2018 by
It is the money that gets the first-year associates in the door. But it is the work that keeps them there. Many associates are gone by the third year, and most of them go because the…
YOUR CAREER
How to ask the partners for an evaluation
November 16, 2018 by
To assure continuing success at the job, the new administrator should make sure an evaluation is scheduled within the…
HIRING
Onboarding: How to make your new hire’s first day a success
November 16, 2018 by
The first day of working in a law firm can intimidate anyone, whether you’re a new receptionist or a new associate. It doesn’t matter how…
PRODUCTIVITY
Surveys find employees are shopping at work on Cyber Monday, but most will try to hide it
November 16, 2018 by
Take a look around at your office right now. Are your colleagues actually banging out a report or are they…
MANAGING STAFF
5 proven ways to delegate work and set the staffer up for success on the task
November 13, 2018 by
Being a successful administrator calls for an investment.
It is the investment of time and patience to train staff to take on delegated tasks and…
PROFESSIONAL COMMUNICATIONS
3 dozen ways to handle difficult discussions
November 12, 2018 by
Clear communication is vital in any office, particularly in a law office, where there is a climate of power differential and hierarchy. However, many employees…
MARKETING
Public image counts just as much as legal quality: 7 good rules
November 12, 2018 by
It takes more than good lawyering to make a practice a success. Just as important is a good public image…
YOUR CAREER
Pop Quiz: Can you find the errors in these 8 sentences?
November 12, 2018 by
Proofing a document entails far more than looking for spelling errors and typos. Here are some sentences to proof. See how many errors you can find…
