National Memo Day, celebrated each year on May 21, might not be the most famous observance on your calendar—but as an office manager, it’s a great opportunity to take a fresh look at how you communicate through memos. Whether you’re a frequent memo-sender or haven’t written one in years, this day is a nudge to […]

One of the toughest parts of your job is addressing underperformance. It’s never fun to have those difficult conversations, but when handled thoughtfully, they can be a real turning point—not just for the employee, but for your whole team. That’s where a Performance Improvement Plan (PIP) comes in. Done right, a PIP isn’t a punishment—it’s […]

Planning for summer staffing, when many people want to be away on vacation, should have started well before today, but here’s a checklist to make sure you have thought of everything. 1. Plan Early and Communicate: Request Vacation Schedules Early: Ask staff to submit their vacation requests at least 2-3 months in advance. Create a […]

In today’s increasingly digital and interconnected world, safeguarding sensitive information and protecting the privacy of clients is paramount for law offices. As the manager responsible for maintaining the security of your firm, fostering a strong workplace security culture is essential to mitigate risks and ensure the integrity of your operations. By implementing proactive measures and […]

A new client should be a planned event, not an accident. And the most productive way to get a continuing stream of planned events is to… . . . read more

National Memo Day, celebrated each year on May 21, might not be the most famous observance on your calendar—but as an office manager, it’s a great opportunity to take a fresh look at how you communicate through memos. Whether you’re a frequent memo-sender or haven’t written one in years, this day is a nudge to […]

One of the toughest parts of your job is addressing underperformance. It’s never fun to have those difficult conversations, but when handled thoughtfully, they can be a real turning point—not just for the employee, but for your whole team. That’s where a Performance Improvement Plan (PIP) comes in. Done right, a PIP isn’t a punishment—it’s […]

Planning for summer staffing, when many people want to be away on vacation, should have started well before today, but here’s a checklist to make sure you have thought of everything. 1. Plan Early and Communicate: Request Vacation Schedules Early: Ask staff to submit their vacation requests at least 2-3 months in advance. Create a […]

In today’s increasingly digital and interconnected world, safeguarding sensitive information and protecting the privacy of clients is paramount for law offices. As the manager responsible for maintaining the security of your firm, fostering a strong workplace security culture is essential to mitigate risks and ensure the integrity of your operations. By implementing proactive measures and […]