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TRAINING

Are you measuring the right metrics for your law firm training program?

By Doug Striker bio I recently attended a fabulous webinar hosted by LearnUpon, the award-winning company that serves as the platform for our Savvy Academy Learning Management System. This webinar was designed to help learning and development (L&D) professionals quantitatively assess the impact of their training programs. Let’s face it—this is the biggest challenge of any training or educational program. Are you adding value to your firm? More important to upper management: Does your work contribute positively to the firm’s bottom line? During the webinar, Frances Kleven, Manager of Customer Success for LearnUpon, discussed: The key reasons leading L&D teams calculate the success of their learning programs. The most valuable metrics you should be recording. How to align your L&D metrics and business goals to develop a high-impact strategy. If… . . . read more

YOUR CAREER

17 proofreading tips for the law office

Proofreading is part of your daily work life in a law office and you are probably already an expert. But here are 17 tips and tricks you can use to help you catch every typo, misplaced comma and wrong word. First and best tip is to proofread backwards. Begin at the end and work back through the document paragraph by paragraph or even line by line. This will force you to look at the surface elements rather than the meaning of the document. 2. Place a ruler under each line as you read it. This will give your eyes a manageable amount of text to read. 3. Know your own typical mistakes. Keep a list of the errors you make repeatedly. 4. Proofread for one type of error at a time…. . . . read more

TRAINING

Now is the time to train for technology

By Doug Striker bio I think it’s safe to say that the legal industry is not the most “agile” profession in the marketplace. The law actually breeds the opposite of agility. We tend to reward slow processes, long research endeavors, decisions-by-committee, slow turning of the ship to accommodate changes. So, it is no surprise that the rapid changes demanded by COVID-19 outbreak have rattled law firms to their cores. To put it more bluntly, I’ll quote a couple of people I recently heard speak at an ILTA Roundtable discussion regarding the legal industry’s use of tech tools to get work done “during these difficult and challenging times:” “I have a lot of self-represented litigants on my [virtual] docket and many of them are more comfortable with technology than the attorneys… . . . read more

TRAINING

How to implement remote learning in your law office

By Doug Striker bio I keep hearing from my IT and trainer friends at law firms, who tell me that their attorneys are really digging this work-from-home change. Of course, this shift also demands that attorneys work more independently, which is pushing their (often lax) tech skills to the limits. Enter remote training and learning Remote training gives your law firm the power to train each and every employee regardless of location, be it in one of your worldwide offices or in their home office. What is remote learning?  Remote learning, also referred to as distance learning, gives learners, who aren’t in a physical location for in-person education, access to online training materials. It’s become a go-to training method for law firms, as it enables them to train every employee… . . . read more

TRAINING & TECHNOLOGY

Proof of tech skills: Everybody’s doing it!

By Jay Stromberg bio When it comes to professional upward mobility, it’s looking like assessments are where it’s at. According to a recent article in TechCrunch.com, even LinkedIn is getting into the assessment game. “LinkedIn, the social networking service for the working world, is today taking the wraps off its latest effort to provide its users with better tools for presenting their professional selves, and to make the process of recruitment on the platform more effective. It will now offer a new feature called Skills Assessments: short, multiple-choice tests that users can take to verify their knowledge in areas like computer languages, software packages and other work-related skills.” In some ways, the legal industry is ahead of this curve. Ever since the American Bar Association updated their Model Rules in 2012 to include technological… . . . read more

TRAINING YOUR ATTORNEYS

“I thought you had the baby!” “I thought YOU did!”

By Jay Stromberg bio Sorry about my alarming headline, but I thought it was the perfect analogy for a topic I want to discuss today. If you’re a parent, you have likely experienced this terrifying moment: You and your spouse look at each other and realize that you both assumed the other one was in charge of the kid(s). A mad scramble ensues and, hopefully, your cherub is playing happily in the backyard. I honestly think this is very similar to what happens in law firms that need to train attorneys and staff to use new technologies: No one wants to be responsible for demanding that attorneys advance their skills. So, no one talks about it and no one takes responsibility. And when attorneys refuse to learn, their secretaries will… . . . read more

BLOG

5 ways high-performance organizations make meetings effective

By J. Elise Keith  bio
Every organization has to figure out how to make meetings productive. It’s a complex challenge. To be effective, each meeting needs to…


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BLOG

10 ways to spot a phishing email

By Jay Stromberg  bio
There is no such thing as a 100% fool-proof security system that can protect your law firm from phishing emails. And that’s pretty alarming because phishing is now…


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TRAINING TIPS

With Excel, garbage in equals garbage out

When using Microsoft Excel in your law office, you need to be careful about keeping the information clean, consistent and…


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PRODUCTIVITY

How to become a Microsoft Word ninja and boost your productivity

Legal professionals are under constant pressure to work more efficiently and effectively, and using technology can help them do both while…


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