Cross-training your law office staff can be a game-changer, allowing your team to become more versatile, efficient, and adaptable. By equipping your employees with a broader skill set, you're better prepared to handle the diverse demands of the legal profession. Consider the following advantages of cross-training and examples of administrative duties where cross-training can … [Read more...] about Cross-train your staff: Benefits, strategies & examples
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Stay on top of these key HR issues in your law office
Top HR issues in a law office often revolve around the unique challenges of managing a professional, high-pressure environment. Here are some of the most common HR concerns law office managers face and how to stay on top of them: Recruitment and Retention of Talent Challenge: Attracting and retaining skilled attorneys, paralegals, and support staff is crucial but … [Read more...] about Stay on top of these key HR issues in your law office
How law firm managers can get a better night’s sleep
By Brenda Barnes bio It's a common problem for law firm managers: lost sleep over those gnawing concerns about what they "don't know" about their practice and what they could be doing better. These are some of the top sleep deprivers affecting our clients: Growing the top line of business and keeping the competitive edge Making sure they have the right people in the … [Read more...] about How law firm managers can get a better night’s sleep
Our staff fell for a cyber attack
By Lynne Curry Question: Four of our staffers fell for a cyber attack last week. They opened an email attachment they thought originated from our HR department, which regularly emails policy updates to all staff. This email had the subject line: Changes to Vacation Policies. Even though we’ve trained our staff members not to click on suspicious emails, and … [Read more...] about Our staff fell for a cyber attack
Turbocharge your firm’s client intake system
The intake process serves as the gateway to your law firm's client relationships. It's the first impression potential clients have of your firm and plays a crucial role in shaping their overall experience. An efficient and client-focused intake system not only streamlines your firm's operations but also fosters trust and satisfaction among clients. 1. Streamline and digitize … [Read more...] about Turbocharge your firm’s client intake system
10 training trends for law office admin staff
Trends in staff training continue to respond to the changing demands of the legal industry. Incorporating these trends into training programs can significantly enhance the skills and capabilities of law office administrative staff. By staying updated with these trends, law office managers can ensure their teams are well-prepared to meet the evolving demands of the legal … [Read more...] about 10 training trends for law office admin staff
Model Policy: Office Room Temperature
The purpose of this policy is to establish guidelines for maintaining a comfortable and productive work environment for all staff and clients by regulating the temperature in the law office. By implementing this office temperature policy, the law office aims to maintain a comfortable and productive work environment for all staff and clients. Consistent communication, … [Read more...] about Model Policy: Office Room Temperature
9 tips for getting your lawyers onto the speaking circuit
One effective way to showcase your firm's expertise, build brand recognition, and enhance professional development is by encouraging your lawyers to participate in conferences and web events as speakers. By leveraging these platforms, your attorneys can make a significant impact, both individually and collectively. Consider these benefits that arise from encouraging your … [Read more...] about 9 tips for getting your lawyers onto the speaking circuit
Are you following these 8 steps for law office cybersecurity?
Cybersecurity is a critical issue for your law office, as you handle sensitive and confidential information on a daily basis. This includes client data, legal documents, and financial records. A breach of this information could have serious consequences, including financial losses, damage to reputation, and legal liability. How does your office stack up against these eight … [Read more...] about Are you following these 8 steps for law office cybersecurity?
Craft a competitive benefits package for your law office staff
In today's highly competitive job market, attracting and retaining top talent in your law office is more challenging than ever. One of the key factors that can set your office apart is the benefits package you offer to your employees. A comprehensive and competitive benefits package not only helps you attract the best candidates but also ensures your current staff remains … [Read more...] about Craft a competitive benefits package for your law office staff