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MANAGING STAFF

Use your high performers to engage the rest of the team

Among the goals of any manager is to create and maintain a high-performance organization. That means you have created a machine that operates at top efficiency, and your employees are engaged. Some organizations don’t believe this really applies to them. Research has suggested that only 25 percent of the typical workforce is engaged. This means that only a fraction of your employees are in tune with your mission, vision, and values. As a high-performance organization, with a larger core group who can be counted on to care about the organization’s success, your results would be much higher. But nothing stays the same. Employees leave for reasons that have nothing to do with job satisfaction, and it can be a challenge to replace former employees.  It can be a challenge to… . . . read more

INCREASING PROFITS

Can every attorney in your office answer these 10 critical questions for 2021?

Want to see more profit in 2021? Get each attorney to draw up a practice plan for the year. A plan forces the attorneys to organize their work agenda by focusing on practice development, production, and self-improvement. What’s more, it ensures that everybody does work that furthers the firm’s goals, it keeps the marketing focused, and it keeps the collections in line. Use this 10-point format: First are the hours goals 1 What is the number of hours you will devote to billable work? This forces the attorneys to take a serious look at how they should spend next year’s time. It also forces them to look at their historical performance. It’s not reasonable, for example, for an attorney who has billed 1,400 hours for the past two years to… . . . read more

INCREASING PROFITS

How to pay the partners

Is your compensation system driving away the talent you need to grow? What approach did your firm take when establishing its partner compensation plan? It’s likely you chose…


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MANAGING STAFF

Want to jump ahead of the competition? Get everybody aiming for the same thing

No matter what the business, the winning players are always organizations with a motivated and productive workforce…


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INCREASING PROFITS

Keep your accounts receivable young

Collection work is something that can’t wait, because a dollar of receivables doesn’t stay a dollar…


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RISK MANAGEMENT

How to reduce the risk of in-office theft

Theft in law firms comes from all corners, from staff to partners.
“It happens more than people realize,” says St. Louis legal management consultant John W. Olmstead, MBA, Ph.D, CMC. In fact…


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INCREASING PROFITS

Job descriptions make paralegals a profit center

A Phoenix firm realized its paralegal force was not paying for itself in billings. Instead, the group was not only unsupervised but was being given…


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MANAGING THE OFFICE

How one California law firm regained its corporate culture and improved business

How do you grow your firm and still maintain a close-knit team? Jason Pink, Administrator of Gianelli & Associates in Modesto…


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MARKETING

5 tactics to try at the next trade show to bring in new business

It’s inexpensive. It hits the exact market the firm wants to target. And it provides face-to-face contact with potential clients…


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BILLING & COLLECTIONS

Traditional procedures bring in the most money

Getting paid or not getting paid to a great extent depends on the firm’s billing and collection guidelines – and whether they are…


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