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MANAGING STAFF

5 action steps for regaining staff trust

By Lynne Curry bio  When employees or colleagues no longer trust you, they don’t tell you. Why would they? They don’t trust how you might react to what they say. Their distrust descends below the surface, though it shows up in them keeping their distance from you. Distrustful employees or coworkers protect their backsides. They withhold information. Their morale and productivity lowers. According to the Edelman Trust Barometer, one in three of the 33,000 employees surveyed don’t trust their employers1 and as a result provide their employers lower levels of engagement, productivity and loyalty.2,3 According to recent surveys, 25 to 50 percent of employees plan to leave their employers in 2021,4,5 with distrust ranking among the top reasons for this talent exodus. What created this distrust? Some describe it as… . . . read more

MANAGING STAFF

What I really wanted for Christmas

By Lynne Curry bio “What I really wanted for Christmas,” the woman said, “Wasn’t a turkey or a ham. It’s communication. The management around here keeps us in the dark, but then expects us to carry out their last minute orders without knowing the full story.” Have you thought about how you could have wished your employees happy holidays this year? Did you throw them an end-of-the-year party, hand out bonus checks or give them well-chosen presents? Or did you give them gifts that last longer—more of what they wanted in their jobs? Communication When changes loom, senior management often calls mid-level managers into closed door meetings and gives them information about what’s coming so they’ll know what to expect. The mid-levels then return their desks or stations and get right… . . . read more

PARTNERSHIP PATTERNS

Study identifies generational similarities, differences in the workplace

The National Association for Law Placement, Inc. (NALP), in partnership with PP&C Consulting principals Aric Press and Yolanda Cartusciello, has released Multiple Generations in Law Firms: Working Together. The first-of-its-kind study provides insights into some of the generational dynamics at play in the current law firm work setting. The survey gathered responses from 2,473 lawyers—1,394 partners and 1,079 associates during 2019. With members of the Baby Boomer, Gen X, and Millennial generations all working together in today’s law firms and popular culture providing so many tropes and stereotypes for each of these distinct generations, the study seeks to measure some of the similarities and differences in the opinions and attitudes held by partners and associates of a variety of ages. The oldest members of the Millennial generation have become partners… . . . read more

BLOG

3 onboarding mistakes that put retention at risk

By Dina Eisenberg  bio
This is a tight market for legal professionals. The demand for paralegals is expected to rise 8% by 2022. If you’ve found…


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BLOG

Not just another HR story

By Lynne Curry  bio
Thirty-nine years ago I leapt off the cliff, deciding to create a business that offered employers and employees assistance in handling employee challenges…


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RECRUITING

6 ways to optimize your recruitment efforts

Law firms are feeling the effects of today’s talent shortage. More than three in 10 lawyers (31 percent) recently surveyed by…


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CLIENT RELATIONS

Is this essential ingredient missing from your firm’s customer service?

If you believe that your law firm offers exceptional customer service, you might want to think again, says…


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YOUR CAREER

Could making friends at work be your next best career move?

Professionals typically spend more waking hours with their coworkers than anyone else, so friendships are bound to blossom. But does having confidants help or…


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WORKPLACE SAFETY

What #MeToo means for corporate America and why employers must continue to address sexual harassment in the workplace

The #MeToo movement brought awareness and conversation to one of the most urgent issues facing the workplace today…


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INSIGHT

4 steps to hit the reset button with your team in 2020

By Audrey Epstein  bio
The New Year brings with it the opportunity for change, growth, and renewal. We commit to accomplish new goals or resolve to finally complete…


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