In today's fast-paced digital world, it is easy to find ourselves constantly connected to technology. As the manager of a law office, you are well aware of the demands and pressures that come with the job. However, it's essential to recognize the advantages of taking an occasional "tech detox" – a deliberate break from technology – to recharge, rejuvenate, and enhance overall … [Read more...] about Should you do a digital detox? Here’s how
corporate culture
Cultivating cultural competency: A vital skill for law office managers
As society becomes increasingly diverse, cultural competency has emerged as a crucial skill for professionals in all fields. Law office managers, who play a pivotal role in facilitating effective communication and fostering inclusive environments, must understand the importance of cultural competency. This article aims to explain what cultural competency entails, outline its … [Read more...] about Cultivating cultural competency: A vital skill for law office managers
Workplace political discussions: Strategies for handling what’s coming
By Lynne Curry Employees care deeply about abortion, gun control, immigration, the uptick in crime, climate change, and other issues that affect their freedom, wallets, and quality of life. As a result, even seemingly innocuous comments concerning news events can escalate into bitter, emotionally charged workplace arguments that alienate coworkers and customers, damage … [Read more...] about Workplace political discussions: Strategies for handling what’s coming
“You’re not hired:” Leaving job candidates hanging can hurt your reputation
When companies engage with job candidates, a new survey reveals the importance of following up—even if they opt not to hire them. The Conference Board survey found that 18 percent of candidates who didn’t hear back from a company after an interview took a negative action against the company. That includes declining to recommend it to others or leaving a negative review. And … [Read more...] about “You’re not hired:” Leaving job candidates hanging can hurt your reputation
Must love dogs, cats, birds, fish, reptiles…
By Lynne Curry Question: When we surveyed our employees last month, we asked them what we could do to make them happier about returning to our company’s worksite. Many of their answers surprised us. The biggest surprise—many employees want to bring their pets to work with them. We’ve discussed this among the management team and have decided to allow pets but want to … [Read more...] about Must love dogs, cats, birds, fish, reptiles…
Everybody needs a break from work
As a law office manager, you understand the importance of keeping your staff productive and efficient. However, it's also important to recognize the role that breaks play in achieving these goals. For both you and your staff, it's tempting to continue powering through day after day without taking scheduled breaks and lunch periods. In this article, we'll discuss the importance … [Read more...] about Everybody needs a break from work
Consider an employee complaint line
By Dr. Steve M. Cohen A client told me that they eliminated their 800 number complaint line. When I asked why, they said, “All we got were complaints!” I disagreed. Whether they are from employees or customers, complaints are invaluable because the feedback provides an opportunity for examination. I realize the protocol might be slightly different for a medical office, but … [Read more...] about Consider an employee complaint line
Are you considering a pet-friendly office?
The working world is accustomed to seeing everyone's pets on video meetings. And some physical offices also allow pets on the premises. Pets in the office workplace can be a controversial topic, as they may be seen as either a positive or negative influence on productivity and the work environment. Here are a few points to consider when it comes to pets in the … [Read more...] about Are you considering a pet-friendly office?
Coming out at work
By Lynne Curry “He’s talented but anti-social,” the business owner said of his accounting manager when he called. “At first, we thought the problem was that “Gene” was a finance type and kind of a geek. But there have been odd comments from others over the last two years,” explained the business owner as he asked for my help as an HR consultant. “The latest problem is he … [Read more...] about Coming out at work
Praise is nice but a year-end bonus is better
A year-end bonus can be a powerful tool for reminding your staff their hard work and commitment and the company’s overall growth and success are closely intertwined. And according to a survey of employers, 50% of companies plan to award year-end bonuses in 2022. While this is down from 63% last year, it’s a sign that staff retention remains top of mind for many … [Read more...] about Praise is nice but a year-end bonus is better