By Elizabeth M. Miller, MBA bio I am a great proponent of accountability for everyone in a law firm including myself and the attorneys. It is the method by which a law firm can measure that clients are receiving the best possible service from your firm. An accountable law firm starts with leaders who first hold themselves accountable. After all, we do have to lead by … [Read more...] about Accountability and your legal staff: The effects on your law practice
Compliance
January 26 is Data Privacy Day. Learn how to safeguard your data
Do your employees how their information is collected, used, and stored by the devices, apps, and websites they use every day? According to a recent Pew Research Center study, 91 percent of American adults "agree" or "strongly agree" that consumers have lost control of how personal information is collected and used by companies. Additionally, 50 percent are worried about the … [Read more...] about January 26 is Data Privacy Day. Learn how to safeguard your data
22 questions a manager should ask before firing an employee
By Lynne Curry, Ph.D, SPHR bio The final revenge of the fired employee: The manager makes an unwitting but critical mistake that unravels the firing decision or results in a painful payout to the employee. If you'd like to fire an employee without backfire, you need to consider good faith and just cause, then ask yourself twenty-two questions. Good faith … [Read more...] about 22 questions a manager should ask before firing an employee
The new overtime rules are put on hold. What does that mean for you?
By Mike O'Brien bio As most of you know by now, I'm sure, the United States Department of Labor (DOL) has finalized a new Fair Labor Standards Act (FLSA) rule that, among other things, raises the minimum salary threshold required to qualify for a "white collar" overtime pay exemption to $47,476 per year, which is $913 per week. This basically doubles the minimum salary … [Read more...] about The new overtime rules are put on hold. What does that mean for you?
5 trust account errors that will get a firm in trouble
By Elizabeth M. Miller bio There have been recent reports of law firm trust accounts being involved in money laundering. Maintaining and managing a trust account is regulated by local bar rules. The main reason for this is that the funds do not belong to the firm. Trust monies are client funds deposited with a law firm intended to be used for the benefit of the client. I … [Read more...] about 5 trust account errors that will get a firm in trouble
Should you put a lid on political talk in the office?
The current presidential campaign is certainly intriguing. Who doesn't have an opinion about a recent rally, debate, or OpEd? No doubt your staff members do. But do you want them to voice these opinions at the office? With political sentiments high—and getting higher—one issue that managers face is how to keep the discussions between staff members from becoming heated to the … [Read more...] about Should you put a lid on political talk in the office?
Pop Quiz: How well do you understand the new FLSA overtime rules?
Sandra Hoyle-Smith, SPHR of B2 Management & Consulting recently gave a webinar to Law Office Manager subscribers outlining the new FLSA (Fair Labor Standard's Act) overtime rules and how these changes will affect law office staff. What's changing Effective December 1, 2016, the minimum salary level for non-exempt employees is increasing. What this means for law firms is … [Read more...] about Pop Quiz: How well do you understand the new FLSA overtime rules?
Job interviews: How to ask personal questions without committing discrimination
The job interview process is a breeding ground for discrimination complaints. One common mistake: asking job applicants inappropriate questions about their nationality, marital status, religion, disabilities and other characteristics that discrimination laws ban you from considering when making hiring decisions. Applicants on the receiving end of such questions are apt to … [Read more...] about Job interviews: How to ask personal questions without committing discrimination
Survey finds many businesses unprepared for new DOL overtime rules
Nearly 36 percent of America's workers are not currently required to input their hours worked, according to recent findings of the 2016 "Getting Paid In America" survey from the American Payroll Association (APA). The results, a three percent increase from 2015 survey findings, show many businesses may still be unprepared for the Department of Labor's "white-collar" overtime … [Read more...] about Survey finds many businesses unprepared for new DOL overtime rules
Why the new Massachusetts law matters, regardless of where your firm is located
Massachusetts recently signed into law An Act to Establish Pay Equity, S.2119, which takes effect on July 1, 2018. The new law prevents wage discrimination based on gender. The law includes several noteworthy changes related to the employment process, but perhaps the most significant is that it prohibits employers from requiring applicants to provide their salary history … [Read more...] about Why the new Massachusetts law matters, regardless of where your firm is located