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Compliance

To-Dos: Your April office checklist

March 29, 2019

Here are a few tasks that should be addressed this month. Do a first quarter evaluation with employees who have a billing quota. Assess where they are in terms of reaching the annual goal and discuss any changes that need to be made, adjustments in procedures for capturing time or time management skills. Review the firm's profit and loss statement as it compares to the … [Read more...] about To-Dos: Your April office checklist

Is your firm struggling with cash flow?

March 8, 2019

By Brenda Barnes  bio Henry Ford once said, "Vision without execution is just hallucination." While revenue production is the core goal for every business, the real magic is in understanding and managing your cash cycle. You can't execute without cash. According to Patty Block, consultant and owner of The Block Group, many small businesses struggle to appropriately … [Read more...] about Is your firm struggling with cash flow?

How to handle same-sex office romances

February 8, 2019

Question: Two women who work at our office have recently become romantically involved—with each other. My problem isn't with the fact that they are both women, but that they are coworkers. How should I handle the situation? Answer: Workplace romance is a difficult topic for a manager to broach because it seems as if it's an intrusion on employees' personal lives. On the other … [Read more...] about How to handle same-sex office romances

To-Dos: Your February office checklist

January 29, 2019

February might be a short month, but there's a lot packed into it. Here are 7 areas you can tackle this month to help improve profits, protect the firm, and boost morale. 1. Review each department's revenues. By now the profit and loss statement for 2022 is in. Review the gross revenues of the firm and the revenues for each department if the firm practices in more than … [Read more...] about To-Dos: Your February office checklist

4 ethics rules your staff might be violating

January 28, 2019

It's not just attorneys in your office who have to follow the rules of ethics. Your staff members have to follow them, too. It doesn't matter where the violation comes from, says law management consultant Jan Henderson of RJH Consulting in Jackson Hole, WY. What governs is the rule of respondeat superior, or "let the master answer." The employer is held accountable for the … [Read more...] about 4 ethics rules your staff might be violating

5 steps to building a law office staff that cares

November 30, 2018

What's the climate like in your organization? Is it productive? Is it inclusive or exclusive? Do your employees enjoy coming to work? Do you? If yours is a high-performing office, buzzing with productive employees who enjoy coming to work, well done! If it isn't, then it's time you did something about it—because, as the manager, the organizational climate is your … [Read more...] about 5 steps to building a law office staff that cares

What you need to know about complying with the FLSA

November 2, 2018

To be or not to be exempt from overtime pay under the Fair Labor Standards Act (FLSA)? That is the big question, according to Sandra Hoyle-Smith, a Texas-based human resources expert and employment law mediator. Hoyle-Smith notes that many law firms do not calculate overtime correctly and in some cases have wrongly classified employees as being exempt from overtime pay when … [Read more...] about What you need to know about complying with the FLSA

TO-DOs: Your November office checklist

November 2, 2018

There's a lot happening this month—everything from Thanksgiving to budget preparations. Here are a few things you should address this month. Make your reservations. If you are planning a holiday party and haven't yet booked a venue, don't wait any longer. Certain restaurants get booked up quickly, especially if your firm wants to do a holiday luncheon instead of a dinner. … [Read more...] about TO-DOs: Your November office checklist

8 steps to quickly and (almost) painlessly creating an employee handbook tailored to your firm

October 26, 2018

Writing an employee handbook from scratch can be a very daunting task. Where do you start? What do you include? And how are you going to find time to write the thing? It's tempting to set the job aside and wait until work slows down a bit. Of course, if you wait for the perfect time to write, it's unlikely that you will actually do it at all. So we're here to help you get the … [Read more...] about 8 steps to quickly and (almost) painlessly creating an employee handbook tailored to your firm

Psychology to use when presenting a staff complaint to a partner

May 11, 2018

Any complaint from a staffer about a boss is unpleasant to address. But when the alleged culprit is a partner, the situation can get grim. Confronting the partner could put the administrator in a job-threatening position. "It's a touchy situation," says Linnda Durre, PhD, a business consultant and corporate trainer in Winter Park, FL. Durre is also author of Surviving the … [Read more...] about Psychology to use when presenting a staff complaint to a partner

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Beyond the Billable Hour: How Managers Can Help Drive Revenue

Generational Friction at the Front Desk: Managing Millennials, Boomers, and Gen Z in One Office

When the Partners Don’t Agree: Staying Neutral Without Getting Stuck

Monthly Financial Review Checklist

After Vacation Blues: Fixing the Post-Vacation Slump

Your Career

When the Partners Don’t Agree: Staying Neutral Without Getting Stuck

After Vacation Blues: Fixing the Post-Vacation Slump

Working on everything everywhere all at once? Try monotasking

Wide Awake and Working (in Your Head)? Here’s How to Power Down for Real

Your Role in Preventing Malpractice as a Law Office Administrator

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