By Lynne Curry bio My client asked me to find him the one "right" applicant for a critical management position in his company. Out of more than 50 resumes, I chose my favorite. "Jacob" did a great job on his phone interview, so I called him in for an interview. Ten minutes before the interview, he called saying an uninsured motorist had rear-ended him and the … [Read more...] about An HR ghost story
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Can you turn Gen Yers into solid workers? And are you ready for Gen Z?
By Lynne Curry bio Your youngest employees grew up fast. September 11 happened in 2001, when the oldest of them was six. They've known severe economic recession, the War on Terror and global warming. Is it any wonder they don't believe in the American Dream? They're fifteen to twenty-one, and entering the workforce. If you've hired Gen Z employees, or if your … [Read more...] about Can you turn Gen Yers into solid workers? And are you ready for Gen Z?
The predatory client and your workplace environment
By Lynne Curry bio You've met the predatory client and possibly even tangled with him. He or she makes life difficult for your staff, particularly your front desk employees, and possibly even for you because his status as a client enables him to do so. Often he represents hundreds of thousands of dollars in billings. Do legal practices have a responsibility to … [Read more...] about The predatory client and your workplace environment
Why do some get away with sexual harassment?
By Lynne Curry bio Harvey Weinstein. Bill Cosby. Roger Ailes. Bill O'Reilly. Uber executives. And maybe someone you know. How can these men not "get it?" How do they get away with sexually harassing those who work for them? And if you're a practice administrator or HR officer, how do you protect your company, and your and your company's reputation? First, these … [Read more...] about Why do some get away with sexual harassment?
Preventing an active shooter tragedy and saving your life
By Lynne Curry bio According to the Bureau of Labor Statistics, workplace homicides are on the rise. Forty-four or 69.8% of the sixty-three incidents for which analysts have determined the incident's duration ended in less than five minutes. Twenty-two incidents ended in less than two minutes. Sixty percent of the incidents ended before police arrived on the … [Read more...] about Preventing an active shooter tragedy and saving your life
What to do when an opioid crisis hits your law firm
By Lynne Curry bio The first time you saw "Bill" appear to nod off during a staff meeting, you pulled him aside after the meeting. When you asked if he was okay, he said he was. You gave him the benefit of the doubt because he'd worked for you for three years and been a good employee. You knew he'd recently gone through a divorce and thought maybe he'd had a hard … [Read more...] about What to do when an opioid crisis hits your law firm
Protecting your employees from workplace violence
By Lynne Curry bio On June 5, 2017, John Neumann Jr. brought a semiautomatic pistol and a hunting knife into his former workplace. He killed five people before turning his gun against himself. It's become chillingly commonplace for us to learn that a terminated employee has stormed into his former workplace and killed those he holds accountable. Each time, the rest … [Read more...] about Protecting your employees from workplace violence
Is one lawyer putting your firm at risk of a social media firefight?
By Lynne Curry, Ph.D, SPHR bio Consider this scenario: One of your firm's most successful attorneys is also one of the most abrasive individuals you've met. He doubles down whenever he gets into any kind of skirmish, no matter who it's with—a client, an employee, or even someone on the street. You've tried for years to get this "Darth Vader" to change. No such luck. … [Read more...] about Is one lawyer putting your firm at risk of a social media firefight?
Watch out for resume fraud
By Lynne Curry, Ph.D, SPHR bio The new business manager you hired—the one with the terrific resume and reference? It turns out she never worked for the employers named on the resume or knew the supervisors listed as references—despite the glowing recommendations they wrote for her. Instead, she paid for a legitimate-appearing, completely phony resume and … [Read more...] about Watch out for resume fraud
22 questions a manager should ask before firing an employee
By Lynne Curry, Ph.D, SPHR bio The final revenge of the fired employee: The manager makes an unwitting but critical mistake that unravels the firing decision or results in a painful payout to the employee. If you'd like to fire an employee without backfire, you need to consider good faith and just cause, then ask yourself twenty-two questions. Good faith … [Read more...] about 22 questions a manager should ask before firing an employee