Law Office Manager

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8 proven ways to totally destroy your credibility as a manager

A manager can have great knowledge and great skills, but without credibility with both attorneys and staff, don't expect success. What is credibility? It can be defined as "what we do and how we do it that causes others to respect and believe us." The "what-we-do" is the tangible things—the work and its results. The "how-we-do-it" is the behavior that demonstrates a person's … [Read more...] about 8 proven ways to totally destroy your credibility as a manager

Do I Fire A Staffer Who Doesn’t Deserve It?

By Lynne Curry Question: When our newly hired general manager pulled me into his office this morning, he asked me to fire a staff member, an individual I know well and who’s always impressed me as a hard worker. I run our company’s HR department. I asked, “Could you give me the details, so I can create a solid case for our file?” The GM, a fifty-something white man … [Read more...] about Do I Fire A Staffer Who Doesn’t Deserve It?

Reconnecting with Purpose: How to Invite Someone from the Past into Your Career Network

Reaching out to someone you haven’t spoken to in a while can feel a little awkward—but when done with authenticity and a clear sense of purpose, it can also be incredibly rewarding. Whether it’s a former colleague, mentor, or someone you crossed paths with years ago at a conference, reviving an old connection can open new doors and enrich your professional network. As an office … [Read more...] about Reconnecting with Purpose: How to Invite Someone from the Past into Your Career Network

How I Outsmart My To-Do List (with a Little Help from Tech)

By Camille Stell In the fast-paced world of small law firms, wearing multiple hats is the norm. Whether you're a paralegal juggling deadlines and client correspondence or an office manager coordinating calendars and compliance, staying organized and efficient is key. As someone who consults with law firms every day, I’ve discovered two tech tools that have transformed my … [Read more...] about How I Outsmart My To-Do List (with a Little Help from Tech)

What to Do If You’re the One Who’s Always Late

Let’s be honest—being an office manager who struggles to get to work on time can feel a little awkward. You’re the one who sets the tone for the office, enforces policies, and expects your team to be punctual and professional. So when you’re racing through the door with your coffee in one hand and your bag half-zipped, it can throw off your whole day—and your … [Read more...] about What to Do If You’re the One Who’s Always Late

The Benefit of a Wind-Down Ritual

By Camille Stell Transitioning from work to home was never something I had to think about. In the before (pandemic) times, I stepped away from work by getting in my car for an hour commute. I thought about my day, but I also began to naturally transition away from my work mindset. I listened to music or a podcast, I ran errands, or thought about meal planning, and by the … [Read more...] about The Benefit of a Wind-Down Ritual

Your Role in Preventing Malpractice as a Law Office Administrator

You may not be drafting motions or standing in court, but your role as a law office administrator is absolutely central to safeguarding the firm against malpractice. The systems you build, the processes you enforce, and the oversight you provide all contribute to a legal environment where deadlines are met, client information is protected, and the risk of professional liability … [Read more...] about Your Role in Preventing Malpractice as a Law Office Administrator