In an uncertain economy, temporary attorneys are a good business option. They give the firm an additional attorney without having to worry if there will be enough business to support that person in the future. They come in with the experience necessary for the job. If they don’t perform up to par, the agency will replace them. And if they do perform well, the firm ends up with … [Read more...] about Take these 4 steps to make sure you hire the right temporary attorney
Working with lawyers
How to make 2018 the year you improve value, cut costs, and increase profits
Are you prepared to handle the competition of 2016? Do you know who's elbowing in on your firm's share of the legal market? Are your firm's partners even aware that there's a risk? Ron Friedmann, a consultant with the legal industry-focused management consulting firm Fireman & Company, has spent over two decades improving law practice and legal business operations with … [Read more...] about How to make 2018 the year you improve value, cut costs, and increase profits
Surveying for rewards
To encourage job satisfaction throughout the office, Matthew J. Bower, administrator at Luhrsen Law Group in Sarasota, surveyed staff to find out what specific types of rewards they wanted to see in their jobs. The firm had always given rewards, and they ran the gamut from plaques to cash to time off to gift certificates. But over the years, what Bower found was that the … [Read more...] about Surveying for rewards
50 quick training tips
By Michelle Spencer, Senior Trainer, Bracewell & Giuliani LLP bio@txmischief As a trainer for a large international law firm, I'm always looking to the future, and part of that includes staying abreast of what is going on within ILTA (International Legal Technology Association). I've been fortunate to attend the annual conference for the past several years as … [Read more...] about 50 quick training tips
7 Quick Tips from the 2014 ALA Conference
By Catherine Jones bio More than 1100 law office managers from 14 countries attended the Association of Legal Administrators' annual conference in Toronto, Ontario this year. The four-day conference spanned two floors of the conference centre, giving everyone plenty of room to comfortably explore. And there was a lot to explore. The ALA's "Legal … [Read more...] about 7 Quick Tips from the 2014 ALA Conference
Model Policy: Copyright compliance
Why you need this policy: Copyright infringement has become a serious liability risk for law firms: * In 1991, a mid-sized Washington, DC, law firm was sued for $14 million by a publisher. The case was eventually settled but not until after the firm incurred over $1 million in legal fees; * In 1999, a large Wall Street firm settled a … [Read more...] about Model Policy: Copyright compliance
Model Policy: Sexual harassment
Why you need this policy: Personnel issues are among the most difficult problems faced by law office managers. And few personnel issues are any more difficult than sexual harassment. How this policy helps you: The starting point in managing sexual harassment is to establish a clearly written, specific policy that includes a/an: Policy statement indicating that sexual … [Read more...] about Model Policy: Sexual harassment
Quarterly feedback from attorneys works well
At one law firm, attorneys fill out a one-page feedback form for their secretaries every quarter. It has just three questions for the attorney to answer: -What the attorney wants the secretary to do more of -What the attorney wants the secretary to do less of -And what should stay the same Each attorney discusses the answers one-on-one with the secretary, and the … [Read more...] about Quarterly feedback from attorneys works well
How to write a readable memo
An office memo has only one purpose, and that is to send a message as quickly and as clearly as possible. Here’s how to do just that. • Use wide margins and spaces between the paragraphs. That makes the page easier to look at, and if it’s easy to look at, people will read it. By contrast, picture a page filled top to bottom with type. Nobody wants to wade through that. • If … [Read more...] about How to write a readable memo
Malpractice claims are on the rise, and here’s why
The threat of malpractice looms larger now than when the country's financial picture was less gloomy. The poor economy is bringing more and different types of suits, says one malpractice insurance carrier. It's due to several reasons, starting with the fact that attorneys are accepting work today that in better times they would have turned down. Swimming in unknown … [Read more...] about Malpractice claims are on the rise, and here’s why