You can be sure that most of your employees are active on social media. For younger ones, in fact, using Facebook, Instagram, and Twitter are as natural as breathing. According to James Pooley, author of "Secrets: Managing Information Assets in the Age of Cyberespionage," social media and the sharing culture it has sparked are very real threats to organizations. "The … [Read more...] about Secrecy in the age of social media: six ways to keep sensitive practice information offline
Working with lawyers
Use weekly financial reporting to keep partners aware of cash flow
A Vermont manager has found that running the financial reports weekly instead of monthly is an easy way for the partners to stay always aware and in control of what's going on. They see every penny that has come in and gone out. They know how each attorney and each practice area is faring. And they know when to expect extra expenses and what the taxes are likely to be. The … [Read more...] about Use weekly financial reporting to keep partners aware of cash flow
How to beat the workplace bully in your law office
Loss of good employees, low morale and communication breakdowns caused by office bullies are costing your law office plenty, says Dr. Lynne Curry, Regional Director of Training and Business Consulting for Avitus, a national firm with offices coast to coast According to Curry, more than 65 million American workers have either been bullied on the job or seen their coworkers … [Read more...] about How to beat the workplace bully in your law office
3 steps a manager must take to end harmful gossip in the workplace
By Lynne Curry bio The conversation stops when you walk into the break room. Two employees look at each other, mouth "later," and head back to their desks. An hour later, you see another employee dart into the restroom and come out five minutes later with reddened eyes. You ask her "what's up?" and when she looks like she might burst into tears, you usher her into your … [Read more...] about 3 steps a manager must take to end harmful gossip in the workplace
Don’t leave succession planning on your law firm’s back burner
Having a discussion about selling your law firm as you approach retirement isn't always easy, because it can get you thinking about uncomfortable issues such as whether you'll be able to adjust to not working, and even your own mortality. Tempting as it is to put off such decisions for as long as possible, it's best to start succession planning several months or even several … [Read more...] about Don’t leave succession planning on your law firm’s back burner
Top 10 phishing phrases of 2018: The KnowBe4 list
By Jay Stromberg bio As you may know, Savvy is the largest reseller in the legal industry for KnowBe4 security awareness training. We are seriously proud of this partnership because of the significant security improvements that KnowBe4 has delivered to our clients. At a time when law firms are hacked into daily, this training platform is delivering quantifiable … [Read more...] about Top 10 phishing phrases of 2018: The KnowBe4 list
To-Dos: Your April office checklist
Here are a few tasks that should be addressed this month. Do a first quarter evaluation with employees who have a billing quota. Assess where they are in terms of reaching the annual goal and discuss any changes that need to be made, adjustments in procedures for capturing time or time management skills. Review the firm's profit and loss statement as it compares to the … [Read more...] about To-Dos: Your April office checklist
Inside your practice: Communicating, leading, & managing amid change
The only thing that is constant is change, said the Greek philosopher Heraclitus. And although he never managed a law practice, his words certainly apply to today's workplace. The case for transparency Change is a constant for the legal industry. Mergers, acquisitions, and new technologies—it's hard enough just to keep up let alone keep your staff apprised. Regrettably, … [Read more...] about Inside your practice: Communicating, leading, & managing amid change
Marketing your practice: How to attract more clients by positioning your attorneys as “thought leaders”
The attorneys in your practice are more than knowledgeable; they are thought leaders in the legal field. So why not share their expertise, and market the practice in the process? Seeking information People actively seek legal information. Indeed, legal websites are highly popular, books offering legal advice sell well, and television shows like "Law & Order" have found new … [Read more...] about Marketing your practice: How to attract more clients by positioning your attorneys as “thought leaders”
Want to improve your bottom line? Encourage your partners to delegate
By Elizabeth M. Miller bio Law firms are unique in that unlike most other businesses that sell a product, lawyers sell time. Their time is, for a better description, "their stock in trade." Based on this concept, to be profitable and generate sufficient revenues to carry the firm, lawyers should be spending their valuable time doing client billable work. The exceptions to … [Read more...] about Want to improve your bottom line? Encourage your partners to delegate