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How to Help Set Up a Lawyer Blog to Market Your Firm

August 3, 2025

Assisting a lawyer in creating a legal blog can be a rewarding project, enhancing the law firm’s visibility and establishing the attorney as a thought leader in their practice area. As a law office administrator, your role will be crucial in streamlining this process. Here’s how you can effectively assist: 1. Identify the Blog's Purpose Help the lawyer clarify the blog’s … [Read more...] about How to Help Set Up a Lawyer Blog to Market Your Firm

6 Realities About Client Billing and How to Address Them

July 31, 2025

By Elizabeth M. Miller  bio Nothing strikes a nerve with clients more than having to pay legal fees. I am not sure why, but some clients think it is acceptable to expect their lawyers to work for free, something they don't expect anyone else to do. In today's economy, clients are looking for reduced legal fees and results. Value billing and flat fee billing structures are … [Read more...] about 6 Realities About Client Billing and How to Address Them

Unlocking the Marketing Potential of Front Desk Staff in Your Law Firm

July 31, 2025

The front desk staff often serve as the initial point of contact for clients, visitors, and callers. While their primary role may seem administrative, savvy law office managers recognize that these frontline team members wield significant influence in shaping the firm's image and marketing efforts. Here's how your front desk staff can become invaluable allies in marketing your … [Read more...] about Unlocking the Marketing Potential of Front Desk Staff in Your Law Firm

Client confidentiality and data security quiz

July 31, 2025

Welcome to the Client Confidentiality and Data Security Quiz. This quiz is designed to assess your understanding of the importance of safeguarding client information and complying with data protection regulations. Select the best answer for each question. Question 1: What is the primary reason for maintaining client confidentiality in a law office? a) To impress clients with … [Read more...] about Client confidentiality and data security quiz

Working on everything everywhere all at once? Try monotasking

July 31, 2025

In today’s fast-paced business environment, office administrators are often faced with a multitude of tasks and responsibilities. As the demands of the job continue to grow, it becomes increasingly tempting to juggle multiple tasks simultaneously, commonly known as multitasking. However, there is an emerging school of thought that promotes the merits of monotasking—focusing on … [Read more...] about Working on everything everywhere all at once? Try monotasking

Payroll Part 1: In-House or Outsource

July 23, 2025

Payroll is one of those tasks that feels deceptively simple—until you’re the one responsible for it. It’s high-stakes, time-sensitive, and leaves no room for error. The decision to manage it internally or hire an outside provider deserves serious consideration. There’s no universal answer. The best option depends on your firm’s size, budget, staffing, and appetite for risk. … [Read more...] about Payroll Part 1: In-House or Outsource

The Heroine with a Headcount: Handling the Disruption Diva

July 23, 2025

By Lynne Curry Question: We thought we’d hit the jackpot when we hired “Sonali.” She possessed all the right skills, and her interview dazzled. My manager said, “I love her fresh thinking. Keep her happy; we need her.” The trouble surfaced in week three. Sonali pinged me on Slack. “FYI—our ticket system’s outdated. I built a new one in Notion. Should triple … [Read more...] about The Heroine with a Headcount: Handling the Disruption Diva

Employee Safety Briefing: Summer High Temperatures

July 22, 2025

Dear Team, As the summer heat intensifies, we want to ensure your well-being and safety both in the office and during your daily activities. High temperatures can pose health risks and affect your performance, so it’s important to take necessary precautions. This safety briefing will provide you with valuable guidelines for staying safe during summer high … [Read more...] about Employee Safety Briefing: Summer High Temperatures

7 Ways to Attract Top Legal Administrative Talent in a Tight Job Market

July 22, 2025

Hiring top legal administrative talent has become more challenging than ever. With increased competition, law firms must refine their hiring strategies to attract and retain the best administrative professionals. As a law office manager, you play a crucial role in ensuring your firm stands out in a competitive job market. Here’s how you can secure top-tier legal administrative … [Read more...] about 7 Ways to Attract Top Legal Administrative Talent in a Tight Job Market

How to Help Your Staff Become More Financially Literate 

July 22, 2025

In a law office, financial literacy among staff is crucial for maintaining smooth operations and ensuring the firm’s financial health. When staff understand financial principles, they can contribute to better budget management, more accurate billing, and overall operational efficiency. Here’s how you can help your law office staff become more financially literate: 1. … [Read more...] about How to Help Your Staff Become More Financially Literate 

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Safety Briefing: Driving Guidelines for Law Office Employees

Humorbragging: Where Charm Meets Confidence

Protect Your Firm from Ethical Risks with an Effective Conflict Checking Process

Beyond the Billable Hour: How Managers Can Help Drive Revenue

Generational Friction at the Front Desk: Managing Millennials, Boomers, and Gen Z in One Office

Your Career

Humorbragging: Where Charm Meets Confidence

When the Partners Don’t Agree: Staying Neutral Without Getting Stuck

After Vacation Blues: Fixing the Post-Vacation Slump

Working on everything everywhere all at once? Try monotasking

Wide Awake and Working (in Your Head)? Here’s How to Power Down for Real

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