Why you need this policy: There's no point in having any policies, procedures, and standards unless you're prepared to discipline employees who disobey them. The problem is that discipline is not only unpleasant but likely to result in some form of legal grievance, especially if the employee belongs to a union. That means you'll end up having to defend your action before an … [Read more...] about Model Policy: Progressive discipline and employee termination
Managing staff
Model Policy: Telecommuting
Why you need this policy: Telecommuting offers significant business advantages to a law firm. But it also comes with some liability challenges for employers who choose to offer telecommuting. How this policy helps you: The best way to avoid the 8 pitfalls of telecommuting is to establish a policy that sets out clearly the arrangement, the expectations and the criteria for … [Read more...] about Model Policy: Telecommuting
HR law and employee social networking
Can you discipline employees for social networking offenses? Answer: It depends. Explanation: Frittering away time, disclosing patient records, bad mouthing the practice and other offenses are grounds for discipline when they occur "off line." So why should it make a difference if employees do these things online while social networking? In theory, it shouldn't. The … [Read more...] about HR law and employee social networking
How cultural differences complicate sexual harassment issues
By Steve M. Cohen bio You are probably tired of hearing about it, but some people never seem to understand that sexual harassment is not ok. "No" really does mean "no," and the workplace is not a singles' bar. Sexual harassment can also be a form of bullying or predatory behavior. In any form, sexual harassment is not acceptable and organizations that fail to deal with it make … [Read more...] about How cultural differences complicate sexual harassment issues
Georgia manager develops “how-to” manual that makes employee orientation easy
A Georgia administrator has set up an office manual that thoroughly trains every new staffer and attorney in every aspect of office operations. Having the business information in writing means newcomers don't interrupt other people or waste their own time asking about day-to-day things, says the administrator of the three-attorney, 13 staff firm. In a law firm, time is money, … [Read more...] about Georgia manager develops “how-to” manual that makes employee orientation easy
How to start your new hires off on the right foot
By Dr. Steve M. Cohen I'm often amazed at how many organizations start on the wrong foot with new employees. When you consider how much time you're going to invest in this person over the years, it's worth ensuring that you set the groundwork for success. And some of the most important steps begin even before the hiring. Both sides expect professionalism Even a normally … [Read more...] about How to start your new hires off on the right foot
7 Quick Tips from the 2014 ALA Conference
By Catherine Jones bio More than 1100 law office managers from 14 countries attended the Association of Legal Administrators' annual conference in Toronto, Ontario this year. The four-day conference spanned two floors of the conference centre, giving everyone plenty of room to comfortably explore. And there was a lot to explore. The ALA's "Legal … [Read more...] about 7 Quick Tips from the 2014 ALA Conference
Model Policy: Nondiscrimination and diversity
Why you need this policy: The diversity of the 21st century work force has made offering equality of opportunity to individuals regardless of race, ethnicity, religion, national origin, gender, age, sexual orientation, disability, or other personal characteristics not related to their professional abilities is not just a legal mandate but an economic imperative. How this policy … [Read more...] about Model Policy: Nondiscrimination and diversity
Model Policy: Copyright compliance
Why you need this policy: Copyright infringement has become a serious liability risk for law firms: * In 1991, a mid-sized Washington, DC, law firm was sued for $14 million by a publisher. The case was eventually settled but not until after the firm incurred over $1 million in legal fees; * In 1999, a large Wall Street firm settled a … [Read more...] about Model Policy: Copyright compliance
Model Policy: Reduced schedule and flexible work arrangements
Why you need this policy: Once upon a time, the belief was that an individual could be an attorney or a primary caregiving parent but not both. Attitudes—and laws—have changed this thinking and opened the door to all kinds of flexible work arrangements allowing attorneys to balance their professional and parental obligations. How this policy helps you: Every law office needs a … [Read more...] about Model Policy: Reduced schedule and flexible work arrangements