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MANAGING STAFF

5 action steps for regaining staff trust

By Lynne Curry bio  When employees or colleagues no longer trust you, they don’t tell you. Why would they? They don’t trust how you might react to what they say. Their distrust descends below the surface, though it shows up in them keeping their distance from you. Distrustful employees or coworkers protect their backsides. They withhold information. Their morale and productivity lowers. According to the Edelman Trust Barometer, one in three of the 33,000 employees surveyed don’t trust their employers1 and as a result provide their employers lower levels of engagement, productivity and loyalty.2,3 According to recent surveys, 25 to 50 percent of employees plan to leave their employers in 2021,4,5 with distrust ranking among the top reasons for this talent exodus. What created this distrust? Some describe it as… . . . read more

YOUR CAREER

17 proofreading tips for the law office

Proofreading is part of your daily work life in a law office and you are probably already an expert. But here are 17 tips and tricks you can use to help you catch every typo, misplaced comma and wrong word. First and best tip is to proofread backwards. Begin at the end and work back through the document paragraph by paragraph or even line by line. This will force you to look at the surface elements rather than the meaning of the document. 2. Place a ruler under each line as you read it. This will give your eyes a manageable amount of text to read. 3. Know your own typical mistakes. Keep a list of the errors you make repeatedly. 4. Proofread for one type of error at a time…. . . . read more

HUMAN RESOURCES

5 people problems and how to solve them

By Lynne Curry bio We can’t guess all the challenges facing us as office managers in this new year, but we can assume that we will be dealing with an old one: people and their personalities. Whether working together virtually or in-person, chances are good you will be dealing with people problems. Here are five common problems and strategies for dealing with them. Stopping a bully senior manager without losing your job Question: I face a situation that has no easy answer and no easy solution. As the office manager and human resources director, I supposedly enforce our corporation’s code of conduct and oversee the human resource issues. I report to the report to the chief operating officer, a bully who runs roughshod over any employee unlucky enough to cross… . . . read more

MANAGING STAFF

Professionals working remotely clock long and weekend hours

A new study by global staffing firm Robert Half shows employees are working around the clock while at home. More than half (55 per cent) of professionals who transitioned to a remote setup as a result of the pandemic said they work on the weekend. In addition, one-third (34 per cent) of remote employees reported regularly putting in more than eight hours a day. “Despite the significant benefits of working remotely, such as saving time spent commuting and increased flexibility, it can also lead to putting in longer hours,” said David King, senior district president of Robert Half. “Heavier workloads have become a reality for many professionals during the pandemic, making it more challenging to disconnect while at home. It is critical that employers encourage their teams to take regular… . . . read more

YOUR CAREER

Preparation is the key to a good ZOOM interview

By Lynne Curry bio Question: After unsuccessfully responding to job listings on LinkedIn and Indeed.com for five weeks, I finally received a request to interview. When I asked, “Where do I meet you?” I learned I’d be interviewed via Zoom. I’ve had bad experiences with Zoom. For some reason, they have my name misspelled; I’ve tried but haven’t been able to fix this. I can’t even get into my Zoom account; my password’s at my former office and Zoom insists on sending the password reset to my former, extinct email. And I find it distracting looking at my face when I’m speaking. My brother-in-law promises to help me fix the name thing, but I’m even more panicked about the interview itself. I need this job and need to know how… . . . read more

YOUR CAREER

Make the most of your time during coronavirus

By Elizabeth Miller bio I know this is not only a time of uncertainty but also fear as we try to make sense of this situation.  It’s difficult to know what to do and what not to do.  Conflicting stories and information seem overwhelming.  And then there is your law practice to worry about. When all is said and done, your law practice needs to survive. Fortunately working remotely is now an option for so many firms. In fact, the firms that are doing it are actually thriving because everyone is on board with working remote and using technology. Years ago, it would have been stop work or risk going into the office. There are some things that you can do to make good use of your time: Work on… . . . read more

YOUR CAREER

Job searching during a pandemic

By Lynne Curry bio The career worst has happened. You lost your job during a pandemic. You suffer through the “sorry to tell you” call from your supervisor. When he says “take care of yourself,” you respond, “You take care too.” Then you sit frozen. When every employer is furloughing or laying or workers, how the heck are you supposed to get a new job? You spend the hours it takes to sign up for unemployment, and circle the date on your calendar when you need to have a new job. You spend a day cleaning up your resume and the next three days sending it out to every job you find posted in Indeed.com. No employer calls you. You call a few of your still-employed friends. They check with… . . . read more

YOUR CAREER

Managing virtual teams in a COVID-19 era

By Lynne Curry bio If you’re a manager struggling your way up the steep virtual workplace learning curve, you may discover the COVID-19 pandemic makes you a better leader. Here’s how to navigate your way through this trial by fire. Focus on results Effective remote supervision requires managers to switch gears from supervising activities to managing results. Train yourself to keep your focus, and that of your team, on results and overall productivity. Say goodbye to micro-management.  Not only doesn’t it work, but you’ll drive your employees and yourself crazy if you keep them under a microscope from a distance.  Things come up for employees working from home that don’t when they’re at a regular work site. Let your employees know what you hold them accountable for and allow them… . . . read more

COVID-19

Create a new normal to cope with new times

By Lynne Curry bio If every several days you wonder “is this pandemic a nightmare and if so, when will I wake up?” you’re not alone. Two months ago none of us knew that in my state more than 49,000 Alaskans would lose their jobs or that nine Alaskans would die from COVID-19. We didn’t expect that the rest of us would work in situations that put our heath at risk or struggle to work remotely. But it happened; here’s our new normal. More than 15 percent of U.S. employers permanently cut head count as of April 7; another 24 percent are considering it. One out of every 10 employers has permanently closed their doors. Three out of every 10 employers laid off employees as of April 7, another 28… . . . read more

MANAGING THE OFFICE

The importance of recognizing your employees’ hard work

Happy Administrative Professionals Week! What have you got planned to acknowledge your hard-working support staff? If you’ve decided to do nothing this year, you may want to…


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