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Working with attorneys

Model Tool: Monthly Attorney Report

September 25, 2015

Why you need this model tool: No firm can support even an excellent attorney who isn't profitable. Superb skills alone are not enough. Each attorney has to bring in a profit, and the numbers show in plain dollars and cents what profit each attorney is producing. How this model tool helps you: This simple chart tracks the monthly and yearly profitability of each … [Read more...] about Model Tool: Monthly Attorney Report

Six rules for selling without a sales pitch

June 5, 2015

Don't destroy the firm's marketing efforts by putting a hard sell on a potential client. To some people, lawyers have a negative image to begin with. Add a sales pitch to that and the reaction is resistance. The prospect sees the attorney as trying to take control and there's confrontation before the selling even begins. A hard sell may be effective in some businesses, but … [Read more...] about Six rules for selling without a sales pitch

Model Tool: Conflict of Interest Policy for Romantically Involved Employees

February 6, 2015

Why you need this policy: A law firm's control over an employee doesn't normally extend to the employee's love life. But when a romance between co-workers affects the workplace and the law firm's business, it becomes an employment matter. This is most likely to happen when a relationship ends. You need to implement a Model Conflict of Interest Policy to protect your law firm … [Read more...] about Model Tool: Conflict of Interest Policy for Romantically Involved Employees

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Making Legal Services More Accessible with Flex Payments

Wide Awake and Working (in Your Head)? Here’s How to Power Down for Real

Your Role in Preventing Malpractice as a Law Office Administrator

Running a Small Office Without Running Yourself Ragged

Follow these tips to check references right

Your Career

Wide Awake and Working (in Your Head)? Here’s How to Power Down for Real

Your Role in Preventing Malpractice as a Law Office Administrator

Law Firm Culture: What It Is—and Why It Matters More Than You Think

How to Delegate Without Micromanaging

Dealing with Mean Girls and Mood Leeches

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