Accurate time tracking is the foundation of a profitable law firm. Yet, many firms lose thousands—if not millions—of dollars each year due to untracked or underreported billable time. Poor timekeeping habits, delayed entries, and inefficient processes can eat away at revenue without anyone noticing. As a law office manager, you can help attorneys and staff develop better time … [Read more...] about How Attorneys and Staff Can Improve Timekeeping Habits to Avoid Lost Revenue
Technology
How to organize workflow for paperless document management
Transitioning to a paperless document management workflow can significantly enhance the efficiency, security, and environmental footprint of your law firm. With advancements in technology, creating a paperless office is more feasible and beneficial than ever. Here is a step-by-step guide on how to create a paperless document management workflow for your law firm. 1. Assess … [Read more...] about How to organize workflow for paperless document management
How to Handle Staff Scheduling Challenges Without Losing Your Mind
Managing staff schedules in a law office can feel like an endless game of chess—one where the rules keep changing and the pieces sometimes disappear. Between court dates, client meetings, vacations, and last-minute emergencies, keeping everyone’s schedule aligned can be a serious challenge. But with the right strategies, you can keep things running smoothly without pulling your … [Read more...] about How to Handle Staff Scheduling Challenges Without Losing Your Mind
7 steps to effective document management
In the legal industry, documents serve as the lifeblood of cases, transactions, and client relationships. Efficient document management ensures that crucial information is easily accessible, reducing the risk of errors and missed deadlines. Moreover, a well-organized document system enhances collaboration among team members, fosters compliance with legal requirements, and … [Read more...] about 7 steps to effective document management
Navigating challenges in billing, collections, and financial management, with the shift towards alternative fee arrangements
Navigating the complexities of billing and financial management in a law office can be challenging, particularly with the shift towards alternative fee arrangements. As a law office manager, you're at the helm of ensuring that the financial aspects of the practice run smoothly, from billing and collections to overall financial planning. First, let's talk about … [Read more...] about Navigating challenges in billing, collections, and financial management, with the shift towards alternative fee arrangements
How to Give Your Collections Engine a Tuneup
When your collections process is humming along, cash flow stays steady, and everyone from partners to vendors feels confident. But over time, even the most efficient collections system can start to sputter. Let’s talk about how to give your collections machine a tuneup so you can keep your financial engine running strong. 1. Revisit Your Billing and Invoicing Processes Start … [Read more...] about How to Give Your Collections Engine a Tuneup
Spreadsheet savvy is vital to law office administration
In the dynamic landscape of legal administration, adept management of data and information is paramount. Law office managers serve as the backbone of law firms, ensuring smooth operations, client satisfaction, and adherence to regulatory requirements. Amidst the myriad responsibilities they shoulder, proficiency in utilizing spreadsheets emerges as a cornerstone skill, … [Read more...] about Spreadsheet savvy is vital to law office administration
Never Miss a Call: How a Virtual Receptionist Can Transform Your Law Office
Running a law office means managing a constant flow of client calls, appointment scheduling, and case-related inquiries—all while keeping your team focused on legal work. If ringing phones are pulling your staff away from important tasks or you’re worried about missing a potential client’s call, a virtual receptionist could be the solution you need. A virtual receptionist is a … [Read more...] about Never Miss a Call: How a Virtual Receptionist Can Transform Your Law Office
Managing policies, technology, and support systems for remote and hybrid work
The world of work has undergone a significant transformation, and like many, your law office is probably embracing remote and hybrid work models. As the person who keeps everything running smoothly, you play a crucial role in making this transition successful. Let's talk about how you can effectively implement and manage the necessary policies, technology, and support systems … [Read more...] about Managing policies, technology, and support systems for remote and hybrid work
6 steps to a marketing plan that works
A well-structured marketing plan can help your firm reach its target audience, strengthen its reputation, and ultimately attract more clients. In this article, we will guide you through the process of crafting a comprehensive marketing plan that aligns with your law office's objectives and positions you for success in the year ahead. Define Your Goals and … [Read more...] about 6 steps to a marketing plan that works