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CYBERSECURITY

5 tips to keep your cloud data secure

By Ron Slyker bio The trick to avoiding a cloud data security breach is to pay close attention to your cloud applications and user behavior. While analyzing the software and looking at user behaviors takes time, the benefits of reducing cloud and data security breaches make it worthwhile. Examine user activities It is vital to know not only which apps you use, but also how they use your data. Determine which apps the employees use to share content and whether they have a sharing feature. Knowing who is sharing what and with whom will assist you in deciding the right policies to use. 2. Users should be moved to high-quality apps Cloud-switching is fairly inexpensive, if you find an application that would work better for you, you can always migrate… . . . read more

HUMAN RESOURCES

How to conduct a virtual investigation

By Lynne Curry bio Question: We have a messy situation we need to investigate involving 12 and possibly more employees at remote locations. Nine months ago, we laid off our human resources officer. The accounting manager and I inherited many of her duties. Both of us have investigated minor issues in each of our departments, and our former human resources officer left a good protocol for conducting investigations in her file. The protocol calls for bringing involved individuals into the corporate office to interview them. In the past, we spent considerable money flying employees in from the field for interviews. We lack the financial resources to do that this time. Also, while we know who was immediately involved in the situation, we won’t know which other individuals we may need to… . . . read more

MANAGING STAFF

Post-pandemic period a chance to try flexible staffing strategies

By Lynne Curry bio Question: COVID-19 hit our northern U.S. law practice hard. We cut employees, then salaries, and then we cut again. We lost half of our clients as their fortunes failed; other clients cut their work to the bone. Our revenue is down 70%. Some office staffers left our state when their spouses’ high-paying jobs evaporated. Others took off when COVID-19 combined with our cold, dark winter proved too much. Because these employees had talents we needed, we kept them as “snowbirds”. At first, it didn’t cause trouble. Everyone was working from home, so it didn’t matter where “home” was. Now that we’ve moved back into the office building, our local employees complain about the snowbirds. They feel the fair weather staff get an unfairly sweet deal, as… . . . read more

TECHNOLOGY

Zoom court appearance prep: Check for cat filters

Now that a lawyer has appeared as a kitten in a Zoom court hearing, we can add another item to the list of Zoom hearing best practices: Check the webcam for filters before joining the meeting. Last week an attorney accidentally joined a video conference of a civil forfeiture court hearing while using a webcam filter that made him look like a confused white kitten. “I’m here live. I’m not a cat,” Presidio County Attorney Rod Ponton told Judge Roy Ferguson. “I can see that,” replied Ferguson, whose district covers five counties in West Texas, including the town of Marfa from which Ponton was calling. The short video clip, which was shared online by Ferguson, ends with others coaching the attorney on how to remove the cat filter. The judge… . . . read more

New year, new city? Professionals and employees reveal relocation plans amid pandemic

Relocation is a big consideration for both professionals and their employers right now. A recent study by a global staffing firm shows 44 per cent of workers surveyed said they would consider moving to a different city if their company offered long-term remote arrangements, and another three per cent have already made a move. 44 per cent of professionals would consider relocating, but only 16 per cent would be willing to take a pay cut to do so Nearly three in 10 companies are allowing workers to make a permanent move A separate poll of human resources (HR) managers suggests many companies are open to the idea of an anywhere workforce: 49 per cent of respondents reported their organization has allowed current staff to relocate temporarily, and another 27 per… . . . read more

PRODUCTIVITY

Technical issues and too many participants are biggest virtual meeting pet peeves

Have you had about enough of video meetings? If so, you’re not alone. A new study by global staffing firm Robert Half shows video calls may be wearing on workers. Almost three-quarters of professionals surveyed (72 per cent) said they participate in virtual meetings. Those respondents reported spending about a quarter of their workday (24 per cent) on camera with business contacts or colleagues. In addition: 44 per cent said they’ve experienced video call fatigue since the start of the pandemic. 59 per cent said video calls can be helpful but are not always necessary. 22 per cent noted that the practicality and novelty of video conferencing has worn off over the past eight months. 15 per cent confirmed they find virtual meetings inefficient and exhausting and prefer to communicate via… . . . read more

CYBERSECURITY

Disinformation endangers your company, not just democracy

By Doug Striker bio Did you hear about the rumor that COVID-19 was spread by mobile devices using the 5G network? It sounds so insane and far-fetched that no one would believe it, right? I mean, how in the world would a virus travel through a cell phone frequency band, into a cell phone or tablet, and then out of the device into a person’s body? But thanks to social media, fake news sites set up by bad actors, and Average Joes (like you and me) who click that “share” button all too readily, the rumor spread like wildfire, gaining so much traction that people were literally lighting cell phone towers on fire around the world. Why would someone spread such nonsense? And when I say “someone,” I not only… . . . read more

TRAINING

Now is the time to train for technology

By Doug Striker bio I think it’s safe to say that the legal industry is not the most “agile” profession in the marketplace. The law actually breeds the opposite of agility. We tend to reward slow processes, long research endeavors, decisions-by-committee, slow turning of the ship to accommodate changes. So, it is no surprise that the rapid changes demanded by COVID-19 outbreak have rattled law firms to their cores. To put it more bluntly, I’ll quote a couple of people I recently heard speak at an ILTA Roundtable discussion regarding the legal industry’s use of tech tools to get work done “during these difficult and challenging times:” “I have a lot of self-represented litigants on my [virtual] docket and many of them are more comfortable with technology than the attorneys… . . . read more

YOUR CAREER

Preparation is the key to a good ZOOM interview

By Lynne Curry bio Question: After unsuccessfully responding to job listings on LinkedIn and Indeed.com for five weeks, I finally received a request to interview. When I asked, “Where do I meet you?” I learned I’d be interviewed via Zoom. I’ve had bad experiences with Zoom. For some reason, they have my name misspelled; I’ve tried but haven’t been able to fix this. I can’t even get into my Zoom account; my password’s at my former office and Zoom insists on sending the password reset to my former, extinct email. And I find it distracting looking at my face when I’m speaking. My brother-in-law promises to help me fix the name thing, but I’m even more panicked about the interview itself. I need this job and need to know how… . . . read more

CYBERSECURITY

Employees worse than hackers for putting firms at risk

By Jay Stromberg bio A recent study shows that cybersecurity breaches aren’t caused by issues with your firm’s hardware or software; it’s your people. But, come on, I’ve been saying this for years. Still, it’s nice to have (yet another) study to prove my point. In this case, SolarWinds reported that human error is by far the leading case of security breaches. I mean, seriously, humans are WAY outpacing the machines and other tools in terms of mistakes. HelpNetSecurity.com reported on the study, saying: “Internal user mistakes created the largest percentage of cybersecurity incidents over the past twelve months (80%), followed by exposures caused by poor network system or application security (36%), and external threat actors infiltrating the organization’s network or systems (31%).” Put another way, unwitting employees are actually doing… . . . read more


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