What’s your firm’s process for dealing with a potential new client? What happens when someone sends the firm an email asking for a quote for a real estate transaction or when a frantic caller leaves a…
REDUCING MALPRACTICE SUITS
How and why you need to carefully screen cold calls from potential new clients
August 9, 2019 by
YOUR CAREER
10 ways managers are improving their law firms
June 14, 2019 by
Ah, the woes of running a law office. You know them well: Reams of reports, scheduling squabbles, technology tangles, and so much more. It takes a lot of skill, patience, and strategy to make a…
MANAGING THE OFFICE
Redesign the office to keep up with industry and technology changes
March 29, 2019 by
Take a look around your workplace.
Does it reflect the traditional image of a law firm—a somber place of serious business with an abundant supply of mahogany furniture and…
MONTHLY CHECKLIST
To-Dos: Your March office checklist
March 1, 2019 by
March comes in like a lion and goes out like a lamb. That’s outside, where winter storms give way to springtime calm. Inside, there can also…
PRODUCTIVITY
Surveys find employees are shopping at work on Cyber Monday, but most will try to hide it
November 16, 2018 by
Take a look around at your office right now. Are your colleagues actually banging out a report or are they…
MANAGING THE OFFICE
To-Dos: Your August office checklist
August 6, 2018 by
Usually, the middle of summer is a great time for tackling projects that you can’t get to during the rest of the year. Here are a few suggestions:…
PRODUCTIVITY
How simple technology solutions can make your job astonishingly easier
July 20, 2018 by
As a law office manager, there likely are many days when you are frantically running around trying to make plays, getting blindsided by distractions, and sometimes even…
INSIGHT
How law firm managers can get a better night’s sleep
May 18, 2018 by
By Brenda Barnes bio
It’s a common problem for law firm managers: lost sleep over those gnawing concerns about what they “don’t know” about their practice…
INSIGHT
What does it mean to be a competent lawyer?
February 23, 2018 by
By Doug Striker bio
Let’s say you’re looking for a lawyer to handle a rather complicated family matter. A friend recommends a lawyer whom he says is…
RISK MANAGEMENT
How to keep the office in business-as-usual shape after any kind of disaster
January 5, 2018 by
How disaster-prepared is the business side of your office? Although large organizations often have…
