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REDUCING MALPRACTICE SUITS

How and why you need to carefully screen cold calls from potential new clients

What’s your firm’s process for dealing with a potential new client? What happens when someone sends the firm an email asking for a quote for a real estate transaction or when a frantic caller leaves a…


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YOUR CAREER

10 ways managers are improving their law firms

Ah, the woes of running a law office. You know them well: Reams of reports, scheduling squabbles, technology tangles, and so much more. It takes a lot of skill, patience, and strategy to make a…


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MANAGING THE OFFICE

Redesign the office to keep up with industry and technology changes

Take a look around your workplace.
Does it reflect the traditional image of a law firm—a somber place of serious business with an abundant supply of mahogany furniture and…


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MONTHLY CHECKLIST

To-Dos: Your March office checklist

March comes in like a lion and goes out like a lamb. That’s outside, where winter storms give way to springtime calm. Inside, there can also…


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PRODUCTIVITY

Surveys find employees are shopping at work on Cyber Monday, but most will try to hide it

Take a look around at your office right now. Are your colleagues actually banging out a report or are they…


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MANAGING THE OFFICE

To-Dos: Your August office checklist

Usually, the middle of summer is a great time for tackling projects that you can’t get to during the rest of the year. Here are a few suggestions:…


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PRODUCTIVITY

How simple technology solutions can make your job astonishingly easier

As a law office manager, there likely are many days when you are frantically running around trying to make plays, getting blindsided by distractions, and sometimes even…


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INSIGHT

How law firm managers can get a better night’s sleep

By Brenda Barnes  bio
It’s a common problem for law firm managers: lost sleep over those gnawing concerns about what they “don’t know” about their practice…


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INSIGHT

What does it mean to be a competent lawyer?

By Doug Striker  bio
Let’s say you’re looking for a lawyer to handle a rather complicated family matter. A friend recommends a lawyer whom he says is…


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RISK MANAGEMENT

How to keep the office in business-as-usual shape after any kind of disaster

How disaster-prepared is the business side of your office? Although large organizations often have…


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