By Steve M. Cohen bio Whether you call it harassment, bullying, or something else, negative workplace behavior can be expensive for any organization. Although the legal field is highly professional, it's also staffed with human beings who sometimes use bad judgment, have questionable intentions, or are even just misunderstood. Unhappy employees today are … [Read more...] about Bullying, by any name, can be expensive
Risk management
Explaining due process and the DOL—a three-tiered safety net
By Steve M. Cohen bio As a law firm member, you're no doubt familiar with due process. You should also remember that it is involved deeply with employee relations, including issues up to and including termination. As in baseball, your office can also involve a three-strike situation. What's important for you to know is that ultimately the umpire is the … [Read more...] about Explaining due process and the DOL—a three-tiered safety net
Dealing with workplace accusations? It’s time to investigate
By Steve M. Cohen bio In dealing with your office staff, allegations of wrongdoing are never something you can ignore. Whether the charge involves sexual or racial harassment, bullying or something else, they must never be ignored. Never. Remember, an allegation by itself is neither fact nor fiction. It is simply a statement made by someone within your … [Read more...] about Dealing with workplace accusations? It’s time to investigate
What to cover in the office handbook and how to say it safely
While most firms have employee handbooks, few realize the responsibilities and even dangers a handbook creates. A handbook ensures that both firm and employees understand the full picture of the employment, says Beth De Lima, SPHR-CA, of HRM Consulting, a human resource management consulting company in San Diego, CA. It outlines what the firm expects from employees in terms … [Read more...] about What to cover in the office handbook and how to say it safely
5 HR issues you need to review and keep on your radar
A law office manager has a wide range of responsibilities, which can make it difficult to keep every potential staff-related issue top of mind. Nevertheless, there are five human resources issues about which you should remain vigilant. 1 Discrimination Here are various types of discrimination, as identified and defined by the U.S. Equal Employment Opportunity Commission … [Read more...] about 5 HR issues you need to review and keep on your radar
Model Tool: Checklist of steps to take when conducting an investigation
Why you need this checklist: When an employee makes a complaint, whether it's an accusation of sexual harassment, bullying or an alleged workplace safety hazard, you have an obligation to conduct a thorough and timely investigation. In many circumstances, the filing of a complaint sets in motion several legal and regulatory requirements for a business. How this checklist helps … [Read more...] about Model Tool: Checklist of steps to take when conducting an investigation
FLSA continues to be a potential pitfall for many organizations
By Steve M. Cohen bio In the rush of managing an office, it's easy to overlook significant pitfalls that can cause major problems. One of these pitfalls is the Fair Labor Standards Act, an area that managers and partners often overlook until they face a problem. I strongly suggest using caution to avoid problems and penalties. Until a few years ago, the law's … [Read more...] about FLSA continues to be a potential pitfall for many organizations
Anybody over age 40?
The Age Discrimination in Employment Act (ADEA) is waiting and watching for a violation. Age discrimination can creep in quietly and unexpectedly. It can come even from some well-intentioned remark such as, "You're overqualified for this job"—the term "overqualified" being taken as a euphemism for old. Here Alix Rubin, an employment law attorney in West Caldwell, NJ, … [Read more...] about Anybody over age 40?
Four records management errors that can get your firm into trouble
Managing the firm's business and personnel records goes beyond setting a simple timeline for record retention. Time is only part of the picture, says records management professional Diane K. Carlisle, CRM. Where most offices fail is not in missing the timelines but in mismanaging the records. Here she sets out elements of record management that administrators need to be aware … [Read more...] about Four records management errors that can get your firm into trouble
Here’s what to do when you suspect a staffer of drug or alcohol abuse
When the firm suspects a staffer of alcohol or drug abuse, an overriding concern is how to address the issue with that employee, says Jeffrey M. Schlossberg, a partner and chair of the employment law group at Ruskin Moscou Faltischek in Uniondale, NY. The wrong words can open the door to a discrimination claim. Don't mention the obvious Whenever there's suspicion of an … [Read more...] about Here’s what to do when you suspect a staffer of drug or alcohol abuse