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Risk management

Treat passwords like underwear: Change often and don’t share

July 4, 2023

Did you know that most confirmed data breaches involve the leveraging of weak, stolen, or default passwords? One of your practice’s frontline defenses for avoiding the phishing  attacks and other cybercriminal schemes is effective password management. How well are you managing yours? Take this quiz from Michael J. Sacopulos, JD, founder and CEO of the Medical Risk … [Read more...] about Treat passwords like underwear: Change often and don’t share

Workplace political discussions: Strategies for handling what’s coming

May 29, 2023

By Lynne Curry Employees care deeply about abortion, gun control, immigration, the uptick in crime, climate change, and other issues that affect their freedom, wallets, and quality of life. As a result, even seemingly innocuous comments concerning news events can escalate into bitter, emotionally charged workplace arguments that alienate coworkers and customers, damage … [Read more...] about Workplace political discussions: Strategies for handling what’s coming

How to handle a scamming, scheming staffer

May 26, 2023

By Lynne Curry Question: I run a small firm. When I advertised for a new hire, I didn’t find anyone who had the right skill set. “Will” applied. Although he lacked the skills I sought, he interviewed well and said he was willing to learn everything necessary to become my No. 1 employee. I took a chance on him and invested months in training him. He shadowed me, developed … [Read more...] about How to handle a scamming, scheming staffer

Don’t delay if you have to deliver bad news

May 17, 2023

By Lynne Curry “It’s not the difficult conversations that bite you the hardest,” I told the manager. “It’s the ones you put off until too late.” I listened to the manager’s reasons and told him, “Here are the risks you take. You dread telling ‘Robert’ what and how he needs to improve because he lashes out at you and remains sullen for days after you’ve counseled him. You … [Read more...] about Don’t delay if you have to deliver bad news

The nomadic remote employee: Employee dream, employer nightmare

April 12, 2023

By Lynne Curry Question: Several of our employees regularly travel out of state. Before the pandemic, they took vacations for several days or weeks. They and we understood they were on vacation. The situation was clear cut. Our current team includes three employees who want to travel and stay for weeks or even months, in places like Hawaii and Thailand or with relatives. … [Read more...] about The nomadic remote employee: Employee dream, employer nightmare

Whatever you call it, negative workplace behavior is expensive

March 21, 2023

By Dr. Steve M. Cohen Whether you call it harassment, bullying or something else, negative workplace behavior can be expensive for any business. Unhappy employees today are also more likely to seek legal recourse against their employers, a fact that even legal office managers should keep in mind. Although the legal field is highly professional, it’s also staffed with human … [Read more...] about Whatever you call it, negative workplace behavior is expensive

Model Policy: Workplace violence and office security

March 16, 2023

It has become imperative, and in many states a legal requirement, that employers implement programs to prevent violence at the workplace. The centerpiece of the prevention effort is to adopt a written policy on workplace violence. … [Read more...] about Model Policy: Workplace violence and office security

Model Policy: Employee resignation

March 16, 2023

Establishing a formal policy for employee resignation will help ensure that staff transitions go smoothly; the firm treats employees fairly and consistently; and legal requirements are followed. … [Read more...] about Model Policy: Employee resignation

Model Policy: Nondiscrimination and Anti-Harassment Policy and Complaint Procedure

March 16, 2023

This model policy establishes guidelines and procedures to help you ensure that all employees can work in an environment free from unlawful harassment, discrimination and retaliation. … [Read more...] about Model Policy: Nondiscrimination and Anti-Harassment Policy and Complaint Procedure

10 tips for winter safety in your office parking lot

December 25, 2022

As extreme winter conditions continue in many parts of the country, remember to have your office parking lot maintained for the safety of your employees and clients. Here are some tips for promoting safety in your office parking lot this winter and being better prepared for future winters: Clear the parking lot of snow and ice regularly to improve traction and reduce the … [Read more...] about 10 tips for winter safety in your office parking lot

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How to calm down the angry client and hold on to the business

Enforce those billing and collection guidelines

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Your Career

Should I take a ‘dry promotion’ (without a raise)?

Make a good impression with your email closing

And you are … ? How to prepare your elevator speech

Administrator a key player in firm’s ethics and integrity

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