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OFFICE PROCEDURES

5 benefits of rules-based calendaring software

1. Use of automated rules-based calendaring software may entitle your firm to discounts for…


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MANAGING THE OFFICE

To-Dos: Your September office checklist

Now that the summer is over and you’re facing the final quarter, it’s time to roll up your sleeves and get to work. Here are some important tasks you…


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RISK MANAGEMENT

How to reduce the risk of in-office theft

Theft in law firms comes from all corners, from staff to partners.
“It happens more than people realize,” says St. Louis legal management consultant John W. Olmstead, MBA, Ph.D, CMC. In fact…


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REDUCING MALPRACTICE SUITS

How and why you need to carefully screen cold calls from potential new clients

What’s your firm’s process for dealing with a potential new client? What happens when someone sends the firm an email asking for a quote for a real estate transaction or when a frantic caller leaves a…


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COMPLIANCE

How to investigate an employment-related complaint from a staffer

Got a complaint from an employee? Investigate it. If that complaint turns into a legal claim, part of the allegation of wrongdoing may well be that the…


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EMPLOYEE BENEFITS

Some FMLA questions on using vacation time and counting to 50

Here are three questions on the Family and Medical Leave Act.
They are answered by Morganville, NJ, management consultant…


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BLOG

9 ways your firm can avoid the downward spiral of debt

By Elizabeth M. Miller  bio
When it comes to debt, I believe that less is more. And it makes me shake my head when I hear about firms going into debt to finance their…


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HIRING

How to detect a lie, especially when it comes from a job applicant

Lots of lying goes on in job interviews. Some management professionals estimate that as many as 70% of job applications carry some…


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CONFLICT CHECKING

Nine traps to avoid when checking for conflicts

Before a law firm accepts any new file, it must first ensure that no conflict of interest exists. Yet, despite having stringent conflict-checking procedures…


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BLOG

Not just another HR story

By Lynne Curry  bio
Thirty-nine years ago I leapt off the cliff, deciding to create a business that offered employers and employees assistance in handling employee challenges…


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