What’s your firm’s process for dealing with a potential new client? What happens when someone sends the firm an email asking for a quote for a real estate transaction or when a frantic caller leaves a…
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What’s your firm’s process for dealing with a potential new client? What happens when someone sends the firm an email asking for a quote for a real estate transaction or when a frantic caller leaves a…
Before a law firm accepts any new file, it must first ensure that no conflict of interest exists. Yet, despite having stringent conflict-checking procedures…
Sandra Hoyle-Smith, SPHR of B2 Management & Consulting recently gave a webinar to Law Office Manager subscribers outlining the new FLSA (Fair Labor Standard’s Act) overtime rules and how…
Why you need this model tool:
No firm can support even an excellent attorney who isn’t profitable. Superb skills alone are not enough. Each attorney has to bring in a profit, and the numbers show in plain dollars and cents what profit each attorney is producing.
What’s your firm’s process for dealing with a potential new client? While large law firms may have sophisticated systems of vetting potential new clients that include detailed conflict of interest searches and approval committees, Edie Zimmerman of Legal Software Solutions, suggests your consider automating your screening process.
“Some practice management databases allow the ability to create endless custom fields to capture the exact answers to the exact questions deemed important by your firm.”
With the right software, Zimmerman says…
By Steve M. Cohen bio
In dealing with your office staff, allegations of wrongdoing are never something you can ignore. Whether the charge involves sexual or racial harassment, bullying or something else, they must never be ignored. Never.
Remember, an allegation by itself is neither fact nor fiction. It is simply a statement made by someone within your organization. In many ways, how you handle it can be as important as the facts themselves.
Ignoring an accusation leads to more problems
If an employee makes an allegation and is ignored, multiple problems arise. Consider two examples: the first is a charge of sexual harassment and the second…
By Steve M. Cohen bio
In the rush of managing an office, it’s easy to overlook significant pitfalls that can cause major problems.
One of these pitfalls is the Fair Labor Standards Act, an area that managers and partners often overlook until they face a problem. I strongly suggest using caution to avoid problems and penalties.
Until a few years ago, the law’s impact was not too dramatic. From 2004 to 2008, a total of only 3,000 FLSA-related cases were handled by the federal Department of Labor. But during just the first six months of…
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