No, this isn't an article on dieting. Today, we're talking about a different kind of flab that professionals should shed—the kind you find in poor writing. Flab is the unnecessary words, the words that don't mean what they're supposed to mean, and the clichés that everyone's tired of hearing. Take flab out of your letters, memos, and reports. Flab will never improve a … [Read more...] about 3 ways to eliminate flab from your writing and become a stronger communicator
Managing the office
The dangers of the disengaged staffer
By Steve M. Cohen bio Are some of your employees actually working against you? When it comes to the bigger picture of your job, your office or your business, the important question is simple: are you engaged? Is your staff engaged? Whether you are an owner, manager or beginning worker, the answers matters. A national management firm, the Gallagher Organization, has published … [Read more...] about The dangers of the disengaged staffer
6 easy ways to build staff morale and loyalty
It doesn't take a degree in management to build loyalty, morale and productivity in the office. It's the little things that make the biggest difference. Amazingly simple things that cost nothing, yet pay off in spades. 1 Hello and how are you? First is a tactic that's deceptively simple. It's nothing more than saying hello and making eye contact with staff you come … [Read more...] about 6 easy ways to build staff morale and loyalty
6 tips for successfully managing millennials
By Cheryl Toth, MBA bio The Millennial generation - Americans aged 18 – 37,1 is the largest generation in U.S. history. Yup, bigger than the Baby Boomers, and 86 million strong. Next year, they'll comprise 36% of the U.S. workforce, and by 2020, nearly half.2 I love working with this generation. I find them to be a diverse group of curious, collaborative, and fearless folks. … [Read more...] about 6 tips for successfully managing millennials
Your input needed: Are you a master of cross-selling?
By David H. Freeman bio Cross-selling is one of the best ways to generate new revenue in a firm; however, most firms face significant challenges in building an effective, firm-wide approach. To help firms navigate through this process, I am conducting research in support of my upcoming book on mastering the art of cross-selling, and I would welcome your … [Read more...] about Your input needed: Are you a master of cross-selling?
How to Protect Your Law Practice against Costly & Destructive Cyber Attack
Get the presentation materials here Join our presenters Sharon D. Nelson, Esq., President, Sensei Enterprises, Inc. and John W. Simek, Vice President, Sensei Enterprises, Inc. and our moderator Catherine Jones, Editor of Law Office Manager as they discuss the rise in cyber crime, what it is, and how it is affecting your law firm. Here is just a sample of what they … [Read more...] about How to Protect Your Law Practice against Costly & Destructive Cyber Attack
Employee conflict: When fighters and flighters face-off
By Steve Cohen bio It's solid management to address the internal climate of your business. I have no doubt you are aware of this and have put time and effort into team building, empowering and creating a positive climate for your staff. It's important to you, and it's important to your staff. So, why are people fighting on occasion or even more frequently? … [Read more...] about Employee conflict: When fighters and flighters face-off
Forget Ebola—Here’s what you should be worrying about
With the country's attention recently focused on the Ebola virus, many Americans likely overlooked the fact that flu season is well underway. And while it is impossible to predict how this flu season will compare to previous years, one thing is certain: Employers nationwide are likely to see millions of lost work days and billions of dollars in lost productivity. While the … [Read more...] about Forget Ebola—Here’s what you should be worrying about
How to make 2018 the year you improve value, cut costs, and increase profits
Are you prepared to handle the competition of 2016? Do you know who's elbowing in on your firm's share of the legal market? Are your firm's partners even aware that there's a risk? Ron Friedmann, a consultant with the legal industry-focused management consulting firm Fireman & Company, has spent over two decades improving law practice and legal business operations with … [Read more...] about How to make 2018 the year you improve value, cut costs, and increase profits
What every employee handbook absolutely, positively, must cover
No matter how small your firm may be, it needs an office manual. A manual is the authoritative source that explains what's expected of everybody. It's the firm's philosophy, and it's the rules and guidelines people have to follow. It is protection against employment law claims. And legalities aside, it prevents misunderstandings and hard feelings. Don't assume people … [Read more...] about What every employee handbook absolutely, positively, must cover