By Michelle Spencer bio Bosses have the greatest effect on an employee's satisfaction with their job, and employee turnover incurs considerable hard and soft costs. This has great significance for law firms, where many attorneys lead legal teams, and there is a high percentage of bosses. Management in law offices need to be especially mindful of these webs of unofficial … [Read more...] about Like a Boss: The High Cost of Bad Management
Managing the office
Want to build a creative, innovative, and quality team in your workplace? Columbia Business School study recommends diversity
The current outcry for more diversity in the entertainment industry has fueled interest in how to increase diversity in the workplace. Amidst the ongoing backlash facing the 2016 Oscar awards for a lack of diversity in nominees and voting members, ABC television recently announced that it has promoted the first African-American to oversee a major broadcast network in the United … [Read more...] about Want to build a creative, innovative, and quality team in your workplace? Columbia Business School study recommends diversity
Professionals want work-life balance. Here’s how to help them (and you) achieve it
Will 2016 be the year of work-life balance? According to new research from staffing firm Robert Half, 54 percent of professionals have increased their commitment to their personal life over the last year. Thirty-eight percent of those polled said they are more committed to their career, and 34 percent cited additional dedication to their job. Older professionals are just not … [Read more...] about Professionals want work-life balance. Here’s how to help them (and you) achieve it
How to stop being a “hit and run” supervisor
By Lynne Curry, Ph.D, SPHR bio How many times have you left the scene of a hit and run employee accident? Have you dented any employee fenders this month? What did it cost you? When hit and run supervisors spot problem situations, they race to the scene, take fast action and speed away, not realizing they may have left one or more employee casualties in their … [Read more...] about How to stop being a “hit and run” supervisor
Why you need to hire your summer associates right now
The National Association for Law Placement (NALP) recently released its annual Perspectives on 2015 Law Student Recruiting report, painting an encouraging view of law firm recruiting trends this cycle and pointing to signs of recovery in recruiting following the 2008-2009 recession and its aftermath. The data, which were initially presented by NALP Executive Director James … [Read more...] about Why you need to hire your summer associates right now
Are you uncomfortable communicating with your staff?
In the workplace, "Come in and shut the door" usually precedes a tough conversation and is a phrase known to strike terror in the hearts of employees. But the manager on the other side of the desk is likely feeling just as apprehensive about delivering the news, says a new survey conducted online among 1,120 employed U.S. workers, 616 of whom manage employees in the … [Read more...] about Are you uncomfortable communicating with your staff?
Watch out for federal and state laws when promoting your practice on social media and websites
Social media can be useful for getting a practice's name out there and helping potential clients find you. But there are legal and ethical issues raised by use of social media. Federal and state laws are also implicated when a law office decides to promote its services whether it be through establishing a website or participating in forums such as Facebook, LinkedIn or Twitter. … [Read more...] about Watch out for federal and state laws when promoting your practice on social media and websites
An easy way to gauge your client’s satisfaction
with your firm
By Elizabeth M. Miller bio
For many years, I was the consumer who would be the first one to voice my displeasure at goods and services I received if I did not think I was getting value for my money or service, or a product somehow fell short of my expectations.
Over the years, though, I've come to realize that feedback of any kind is important and helps a business to make … [Read more...] about An easy way to gauge your client’s satisfaction
with your firm
A tale of 2 workplace bullies and why they need to be stopped
By Lynne Curry, Ph.D, SPHR bio If you're dealing with a bully in the workplace, you're not alone. According to an Associated Press alert, 29 percent of all U. S. managers and employees deal with workplace bullies, and according to a white paper produced by the Society for Human Resource Management (SHRM), one out of six individuals report being bullied at work at some point … [Read more...] about A tale of 2 workplace bullies and why they need to be stopped
Florida law firm earns “Great Place to Work” Certification
Congratulations to Federated Law Group, which was recently certified as a great workplace by the independent analysts at Great Place to Work®. "We applaud Federated Law Group for seeking certification and releasing its employees' feedback," said Kim Peters, Vice President of Great Place to Work's Recognition Program. "These ratings measure its capacity to earn its own … [Read more...] about Florida law firm earns “Great Place to Work” Certification