Law Office Manager

Managing the office

Surviving the Earthquake of a Law Firm Takeover, Merger, or Acquisition

When a takeover, merger, or acquisition shakes up your law firm, it can feel like the ground beneath your feet has shifted. As a law office administrator, you’re often at the epicenter of the change, balancing leadership expectations, staff concerns, and operational disruptions. While the tremors may feel overwhelming, with the right approach, you can emerge stronger and more … [Read more...] about Surviving the Earthquake of a Law Firm Takeover, Merger, or Acquisition

How Great Managers Delegate

When it comes to delegating work to staff, managers rarely hit a happy medium. Instead, they tend to fall at the ends of the spectrum: those who do not delegate enough and those who delegate too much. But by far, it is the under-delegators who are greatest in number. And it is under-delegation that most causes employees to lose interest in their jobs. Lack of delegation … [Read more...] about How Great Managers Delegate

4 Common Problems in Law Offices, and Some Solutions

Like any other workplace, law offices face their fair share of challenges. From managing administrative tasks to fostering effective communication, it's important to identify and tackle these issues proactively. In this article, we will discuss some common problems in law offices and provide possible solutions to help you enhance efficiency and productivity in your firm. 1 … [Read more...] about 4 Common Problems in Law Offices, and Some Solutions

Model Client Engagement Letter

Why you need this Model Engagement Letter: An engagement letter is protection—for both the firm and the client. It prevents argument on what the firm is expected to do for the client and what the client is expected to do for the firm. So it needs to be clear, brief, and readable. How this Model Engagement Letter helps you: Use this Model Engagement Letter to educate your … [Read more...] about Model Client Engagement Letter

9 Ways to Maximize Collections and Boost Revenue

Maximizing collections is crucial for maintaining a healthy cash flow and sustaining the growth of your firm. By implementing strategic initiatives and adopting proactive approaches, you can significantly boost your collection efforts. In this article, we will guide you through essential tips and best practices to help you optimize collections and increase revenue for your law … [Read more...] about 9 Ways to Maximize Collections and Boost Revenue

When the Partners Don’t Agree: Staying Neutral Without Getting Stuck

Tips for handling conflict among firm leadership without getting pulled into the middle Conflicting personalities and competing priorities between law firm partners can create tension that trickles down to you. One wants to hire more staff, another wants to tighten the budget. One is pushing for a new case management system, another insists the current one is fine. Meanwhile, … [Read more...] about When the Partners Don’t Agree: Staying Neutral Without Getting Stuck

6 Realities About Client Billing and How to Address Them

By Elizabeth M. Miller  bio Nothing strikes a nerve with clients more than having to pay legal fees. I am not sure why, but some clients think it is acceptable to expect their lawyers to work for free, something they don't expect anyone else to do. In today's economy, clients are looking for reduced legal fees and results. Value billing and flat fee billing structures are … [Read more...] about 6 Realities About Client Billing and How to Address Them

Running a Small Office Without Running Yourself Ragged

When you manage a small law office, you're not just "the office manager"—you're often the receptionist, the billing coordinator, the IT support, the HR department, and the go-to problem solver. With just a couple other administrative staffers around you, it's all about smart juggling, creative teamwork, and knowing how to lead while getting your own work done. First, get … [Read more...] about Running a Small Office Without Running Yourself Ragged