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Information security

A primer on document management systems

November 25, 2024

Are you wondering how to modernize your office's system of managing documents?  A document management system, or DMS, refers to the tools and processes your organization uses to store and manage documents. A modern DMS will often provide robust search capabilities, metadata tagging, access controls, and increased security processes to protect files. NetDocument, a … [Read more...] about A primer on document management systems

4 Top Trends to Keep on Your Radar

November 13, 2024

As a law office manager, you’re likely already juggling various tasks and responsibilities. But emerging trends could impact your office’s operations, security, staffing, and client relationships. Staying informed about these developments will help you proactively manage challenges and guide your team through changes. 1. AI and Automation: Adapting to New … [Read more...] about 4 Top Trends to Keep on Your Radar

Here’s how to hire or contract a courier/court runner

October 19, 2024

Hiring or contracting a courier or court runner is a crucial decision for a law office. These professionals play an essential role in ensuring that important legal documents, court filings, and deliveries are handled with efficiency and precision. Whether you choose to hire an employee or contract the role out, finding the right person is key. Here’s how you can recruit, … [Read more...] about Here’s how to hire or contract a courier/court runner

Recruiting, hiring, and onboarding a records manager

October 11, 2024

Hiring a records manager for your law office is a critical task. A good records manager ensures your firm’s sensitive legal documents are properly organized, stored, and compliant with all regulatory requirements. From maintaining digital archives to overseeing physical files, the role demands precision and confidentiality. Here’s how to effectively recruit, hire, and onboard … [Read more...] about Recruiting, hiring, and onboarding a records manager

Technology and equipment maintenance checklist for a law office

September 17, 2024

Maintaining your law office's technology and equipment is crucial for ensuring smooth operations and minimizing downtime. Here’s a comprehensive checklist to help you stay on top of regular maintenance tasks. Daily Tasks Check Server Uptime and Functionality Ensure the server is running without errors. Monitor server load and performance. … [Read more...] about Technology and equipment maintenance checklist for a law office

Get a move on: Tips for relocating your office

August 20, 2024

Moving a law office can feel like an overwhelming task, but with the right planning, it doesn't have to be. Whether you're expanding to a bigger space or relocating for a fresh start, a smooth transition is all about the details. Here’s a guide to help you plan your move efficiently and keep your practice running seamlessly. Start Early The key to a successful move is … [Read more...] about Get a move on: Tips for relocating your office

Client confidentiality and data security quiz

August 8, 2024

Welcome to the Client Confidentiality and Data Security Quiz. This quiz is designed to assess your understanding of the importance of safeguarding client information and complying with data protection regulations. Select the best answer for each question. Question 1: What is the primary reason for maintaining client confidentiality in a law office? a) To impress clients with … [Read more...] about Client confidentiality and data security quiz

Our staff fell for a cyber attack

July 12, 2024

By Lynne Curry Question: Four of our staffers fell for a cyber attack last week. They opened an email attachment they thought originated from our HR department, which regularly emails policy updates to all staff. This email had the subject line: Changes to Vacation Policies. Even though we’ve trained our staff members not to click on suspicious emails, and … [Read more...] about Our staff fell for a cyber attack

4 ways to use voice technology to save time

January 31, 2024

The expectations from today’s business professionals continue to increase with an ever-changing modern world. Heaps of documentation and document creation needs add on to often already heavy workloads. Yet, there is limited to no help managing administrative tasks. As a busy office manager, there are always work processes to be improved, time to gain, and more efficient ways to … [Read more...] about 4 ways to use voice technology to save time

16 online safety tips for your telecommuters

January 4, 2024

Some of your staff may have opted to continue to work from home. Here are 16 reminders about online safety practices. While it’s a convenient—and often, necessary—setup, it’s not without its challenges. Working efficiently when you have children, dealing with distractions, and fightung off feelings of isolation when you work remotely are all common issues when you clock in … [Read more...] about 16 online safety tips for your telecommuters

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National Memo Day: A Reminder to Master the Art of the Office Memo

Using Performance Improvement Plans (PIPs) Effectively with Staff

Vacation staffing checklist for law office administrators

Build a fortress: A strong workplace security culture

How and when to ask a client for a referral

Your Career

National Memo Day: A Reminder to Master the Art of the Office Memo

Administrator a key player in firm’s ethics and integrity

10 steps to build your confidence as a new office manager

8 proven ways to totally destroy your credibility as a manager

Do I Fire A Staffer Who Doesn’t Deserve It?

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