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PRODUCTIVITY

4 ways to use voice technology to save time

The expectations from today’s business professionals continue to increase with an ever-changing modern world. Heaps of documentation and document creation needs add on to often already heavy workloads. Yet, there is limited to no help managing administrative tasks. As a busy office manager, there are always work processes to be improved, time to gain, and more efficient ways to bring to screen and paper what needs to be documented. When handling our day-to-day work, we often don’t think of how we could work more efficiently and are caught up in outdated processes. We try to create our documents the most straightforward way we know—by typing them ourselves. But what if you could make a small change that could be a huge time saver? As suggested by Phillips Dictation SpeechLive, here… . . . read more

TECHNOLOGY

A primer on document management systems

Are you wondering how to modernize your office’s system of managing documents?  A document management system, or DMS, refers to the tools and processes your organization uses to store and manage documents. A modern DMS will often provide robust search capabilities, metadata tagging, access controls, and increased security processes to protect files. NetDocument, a cloud content management platform where legal professionals do work, offers this primer document management systems: In the past, document management meant a combination of filing cabinets, boxes, shelves, folders, binders, scanners, thousands upon thousands of printed pages, and designated square footage in the office to hold it all. Document management has evolved to align with today’s digital workplace by storing electronic  files and documents either in an on-premises or cloud-based DMS. These tools bring with them… . . . read more

MANAGING THE OFFICE

7 ways to cut costs with a greener office

By Daryll Esposito The well-being of our planet is a universal concern, but it’s not always front-of-mind when we’re busy at work. The good news is that making greener choices at the office is not only better for the environment, it’s better for your budget too. With Earth Day this week on April 22, it’s time to look at some environmentally friendly improvements. Some common repurposing and recycling advice is not appropriate for a law office, where confidentiality requires paper to be properly shredded for safe disposal.  On the other hand, the move to electronic documents greatly reduces paper use. 7 simple, sustainable and cost-saving steps that any office can take: Turn off electronics at night. You don’t pay your employees while they aren’t working, so why pay for off-duty equipment?… . . . read more

DATA SECURITY

Is your contact form providing a back door for cybercriminals?

By Doug Striker As automated email filtering gets better at screening for phishing attempts, criminals are responding by looking for attack techniques that evade those tools. Believe or not, their newest tactic is to fill out online contact forms and then use the response process to sneak malware into your system. By now, we are all familiar with email phishing. Most law firms today are conducting (or should be conducting) security awareness training across their organizations. And, as mentioned above, email filtering technologies have advanced and are quite good at stopping some attacks. But crime never sleeps, and cybercriminals have been creatively seeking new ways to infiltrate our systems. Contact forms and cybercrime A company called Abnormal Security has found that a nasty piece of malware called BazarBackdoor is being… . . . read more

ADVICE FROM THE WHITE HOUSE

Is your law office vulnerable to Russian cyberattacks?

The White House is urging businesses to review and improve cybersecurity because of a heightened risk of cyber attacks from Russia. A statement from the Biden-Harris Administration advises businesses to take the following steps: Mandate the use of multi-factor authentication on your systems to make it harder for attackers to get onto your system; Deploy modern security tools on your computers and devices to continuously look for and mitigate threats; Check with your cybersecurity professionals to make sure that your systems are patched and protected against all known vulnerabilities, and change passwords across your networks so that previously stolen credentials are useless to malicious actors; Back up your data and ensure you have offline backups beyond the reach of malicious actors; Run exercises and drill your emergency plans so that… . . . read more

LEVERAGE YOUR DATA

Grow your law firm with these top 5 marketing techniques

Marketing undoubtedly plays a major part in law firm growth. But, the process—how it’s done—varies from firm to firm. When it comes to implementing the best marketing techniques, legal marketing teams can be motivated by what high-growth firms are doing to help inform your strategy. That’s the advice from Pitchly, which offers a data enablement system that can help law firms leverage their data—helping them streamline and simplify marketing and business development activities. Law firm growth accelerated in 2021 While the COVID-19 pandemic has squeezed industries nationwide, law firms haven’t felt the same pinch. US law firm revenue climbed 14% during the first nine months of 2021 over the same period the year before. The revenue growth was led by strong demand, not rate increases. Pitchly says law firm marketing departments… . . . read more

INFORMATION SECURITY

Protect your data as Russia-Ukraine war increases cybersecurity risk

By Ron Slyker As part of the ongoing Russia-Ukraine conflict, Russian cyberattacks have primarily targeted Ukrainian government and bank systems, but the attacks may spread to countries outside of Ukraine soon. The Cybersecurity and Infrastructure Agency (CISA) and the FBI have warned organizations to increase protection as a precaution in case these attacks begin to affect the United States. Experts have reported known Russian cyber groups gathering information on U.S. infrastructure like electric and gas sites. While the FBI and CISA have received no warnings of direct threats to any Western countries, it is best to act now to protect your information. What can you do to protect your business from global conflict? Take action. Experts believe that any Russian cyberattacks would be disruptive, rather than intended to steal data, but… . . . read more

CYBERSECURITY

Are former staffers still accessing your firm’s accounts?

With the Great Resignation, workers are leaving in record numbers and the cybersecurity threat to employers is real. In a recent study, phishing-resistant multi-factor authentication (MFA) provider Beyond Identity gathered responses from former employees across the United States, the United Kingdom, and Ireland and found a vast majority of employees (83%) admitted to maintaining continued access to accounts from a previous employer. The cybersecurity threat this poses is coupled with the fact that more than half of these employees (56%) said they had used this continued digital access with the specific intent of harming their former employer. Ongoing access to sensitive information paired with frequently malicious intent spelled disaster for these former employers. When the survey turned to focus specifically on responses from managers and business leaders, 74% admitted their… . . . read more

TELEWORK

What law firms have learned about working remotely

When the pandemic first hit, the professional world shifted to remote working in an instant, but many people viewed the transition as temporary. Two years later, it’s clear that working from home is here to stay. The more time we’ve spent working remotely, the more we’ve learned—and like everything else in life, our process continues to evolve. According to Cosmolex, a company which provides cloud-based management software to law practices, this is what we learned over the last year: Communication is key Working remotely means fewer opportunities for casual checking in with team members—which puts more pressure on maintaining clear communication. Every law office will have its own preferences, but it’s a good idea to have some kind of platform for quick, casual messaging. Establishing office-wide use of a designated… . . . read more

HIRING

An employee cyberstalks potential hires, looking for dirt

By Lynne Curry  According to rumor, one of my co-workers conducts unauthorized criminal background investigations on prospective employees without their knowledge or permission. This cyber-snoop doesn’t work in human resources but collects information and passes it along to the hiring managers. She’s also been known to interrogate employees after they’re hired about information she’s learned. We’ve also been told that, despite being married, this employee masquerades as a single woman on dating sites and essentially cyberstalks her targets. My co-workers and I don’t know what to do about this employee, as our members of our senior leadership team have indicated they support this woman one hundred percent. What can those of us who find this repugnant do about it? Answer:  According to employment and labor attorney Paul Wilcox, “It’s not surprising… . . . read more


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