What’s your firm’s process for dealing with a potential new client? What happens when someone sends the firm an email asking for a quote for a real estate transaction or when a frantic caller leaves a…
REDUCING MALPRACTICE SUITS
How and why you need to carefully screen cold calls from potential new clients
August 9, 2019 by
RISK MANAGEMENT
The forgotten cause of malpractice claims is poor communication
June 14, 2019 by
A great yet often ignored cause of malpractice claims is nothing more than poor client communication…
INCREASING PROFITS
Some not-so-difficult ways to increase revenue
May 17, 2019 by
Need a better bottom line?
Don’t go the way of most firms and start “stripping the heck out of the operating costs.” The real dollars come from…
MANAGING STAFF
Specific acknowledgement and specific recognition create a happy, productive staff
February 22, 2019 by
MANAGING STAFF
How to deliver bad news to 3 kinds of underperforming employees
October 22, 2018 by
The talk of management isn’t easy. Here are three especially difficult conversations to be prepared for…
COMPLIANCE
Psychology to use when presenting a staff complaint to a partner
May 11, 2018 by
Any complaint from a staffer about a boss is unpleasant to address. But when the alleged culprit is a partner, the situation can get…
READER TIPS
Monthly events show appreciation for both employees and employer
June 16, 2017 by
At Rosenthal, Levy, Simon & Ryles in West Palm Beach, Fla., both the employees and the employer get their share of appreciation during…
MANAGING THE OFFICE
Protect your firm from costly EEOC claims with these three layers of protection
July 1, 2016 by
To avoid the risks of employment law claims, an office needs three layers of protection, advises employment law attorney Peter T. Mavrick of…
INSIGHT
Are you prepared for the most costly claim your law firm could face? Do you even know what it is?
June 1, 2016 by
By Sharron Bauer bio
What do you think is the most costly claim your law firm could face? A malpractice claim? Nope. A slip and fall? Wrong again…
MANAGING STAFF
Florida law firm earns “Great Place to Work” Certification
January 29, 2016 by
Congratulations to Federated Law Group, which was recently certified as a great workplace by the independent analysts at Great Place to Work®.
“We applaud Federated Law Group for seeking certification and releasing its employees’ feedback,” said Kim Peters, Vice President of Great Place to Work’s Recognition Program…
