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REDUCING MALPRACTICE SUITS

How and why you need to carefully screen cold calls from potential new clients

What’s your firm’s process for dealing with a potential new client? What happens when someone sends the firm an email asking for a quote for a real estate transaction or when a frantic caller leaves a…


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RISK MANAGEMENT

The forgotten cause of malpractice claims is poor communication

A great yet often ignored cause of malpractice claims is nothing more than poor client communication…


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INCREASING PROFITS

Some not-so-difficult ways to increase revenue

Need a better bottom line?
Don’t go the way of most firms and start “stripping the heck out of the operating costs.” The real dollars come from…


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MANAGING STAFF

Specific acknowledgement and specific recognition create a happy, productive staff

What’s the one element that makes people pleased to come to work every day…


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MANAGING STAFF

How to deliver bad news to 3 kinds of underperforming employees

The talk of management isn’t easy. Here are three especially difficult conversations to be prepared for…


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COMPLIANCE

Psychology to use when presenting a staff complaint to a partner

Any complaint from a staffer about a boss is unpleasant to address. But when the alleged culprit is a partner, the situation can get…


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READER TIPS

Monthly events show appreciation for both employees and employer

At Rosenthal, Levy, Simon & Ryles in West Palm Beach, Fla., both the employees and the employer get their share of appreciation during…


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MANAGING THE OFFICE

Protect your firm from costly EEOC claims with these three layers of protection

To avoid the risks of employment law claims, an office needs three layers of protection, advises employment law attorney Peter T. Mavrick of…


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INSIGHT

Are you prepared for the most costly claim your law firm could face? Do you even know what it is?

By Sharron Bauer  bio
What do you think is the most costly claim your law firm could face? A malpractice claim? Nope. A slip and fall? Wrong again…


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MANAGING STAFF

Florida law firm earns “Great Place to Work” Certification

Congratulations to Federated Law Group, which was recently certified as a great workplace by the independent analysts at Great Place to Work®.
“We applaud Federated Law Group for seeking certification and releasing its employees’ feedback,” said Kim Peters, Vice President of Great Place to Work’s Recognition Program…


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