By Lynne Curry Here’s a real-life question where the employee feels she has an issue—but it’s truly the employer’s problem. Question: After working for an abusive supervisor for more than a year, I plan to give notice. The last straw was when she confronted me yesterday. She said I hadn’t completed a project, and she expressed her dissatisfaction by grabbing my arm and … [Read more...] about Eligible/ineligible for rehire vs. constructive discharge
corporate culture
9 tips for virtual onboarding of new remote employees
Designate someone who will communicate with the new employee in terms of the expectations of their first day, first month, and beyond. Consider assigning the new employee a mentor or ‘buddy’ in their department who will check in regularly and answer any questions. Consider having a representative from upper management meet the new hire. Showing they are valued in the … [Read more...] about 9 tips for virtual onboarding of new remote employees
5 action steps for regaining staff trust
By Lynne Curry bio When employees or colleagues no longer trust you, they don’t tell you. Why would they? They don’t trust how you might react to what they say. Their distrust descends below the surface, though it shows up in them keeping their distance from you. Distrustful employees or coworkers protect their backsides. They withhold information. Their morale and … [Read more...] about 5 action steps for regaining staff trust
What I really wanted for Christmas
By Lynne Curry bio “What I really wanted for Christmas,” the woman said, “Wasn’t a turkey or a ham. It’s communication. The management around here keeps us in the dark, but then expects us to carry out their last minute orders without knowing the full story.” Have you thought about how you could have wished your employees happy holidays this year? Did you throw them an … [Read more...] about What I really wanted for Christmas
Study identifies generational similarities, differences in the workplace
The National Association for Law Placement, Inc. (NALP), in partnership with PP&C Consulting principals Aric Press and Yolanda Cartusciello, has released Multiple Generations in Law Firms: Working Together. The first-of-its-kind study provides insights into some of the generational dynamics at play in the current law firm work setting. The survey gathered responses from … [Read more...] about Study identifies generational similarities, differences in the workplace
3 onboarding mistakes that put retention at risk
By Dina Eisenberg bio This is a tight market for legal professionals. The demand for paralegals is expected to rise 8% by 2022. If you've found the paralegal, legal assistant, or other legal professional that you want to add to your team, it makes perfect sense to create a remarkable, meaningful onboarding experience so you can retain your great find. Today's legal … [Read more...] about 3 onboarding mistakes that put retention at risk
Not just another HR story
By Lynne Curry bio Which do you believe? ☑ You can't trust anyone in HR: they'll get you talking, look sympathetic, but then turn everything you say over to management; ☑ HR is a luxury we don't need when we need all our budget resources to pay the employees who produce; ☑ HR = a partnership for managers, employees & organizations; ☑ HR = lots of talk + … [Read more...] about Not just another HR story
6 ways to optimize your recruitment efforts
Law firms are feeling the effects of today's talent shortage. More than three in 10 lawyers (31 percent) recently surveyed by Robert Half Legal said recruiting highly skilled legal professionals is the greatest practice management challenge facing their firm. Caseload or workflow management ranked second, with 19 percent of the survey response. These concerns come at a time … [Read more...] about 6 ways to optimize your recruitment efforts
Is this essential ingredient missing from your firm’s customer service?
If you believe that your law firm offers exceptional customer service, you might want to think again, says Kelli Proia, a Rhode Island-based intellectual property attorney and founder of Lawducate, a business education firm for lawyers. Proia says the customer service component is sadly lacking in the legal business as a whole, adding that too many lawyers focus on the work … [Read more...] about Is this essential ingredient missing from your firm’s customer service?
Could making friends at work be your next best career move?
Professionals typically spend more waking hours with their coworkers than anyone else, so friendships are bound to blossom. But does having confidants help or hinder efficiency at work? In a recent survey from staffing firm Accountemps, 62 percent of employees said having coworkers that are friends outside of the office positively affects productivity. But only 39 percent of … [Read more...] about Could making friends at work be your next best career move?