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corporate culture

The top 8 policies to include in your employee handbook

July 7, 2021

By Krystal Barghelame  What is an employee handbook? An employee handbook is an important living document for your employees that outlines your company policies, history, and culture for current and future employees. Although 87% of businesses with 10 to 200 employees have employee handbooks, HR experts agree that it’s best practice to start a handbook as soon as you hire … [Read more...] about The top 8 policies to include in your employee handbook

Eligible/ineligible for rehire vs. constructive discharge

June 9, 2021

By Lynne Curry Here’s a real-life question where the employee feels she has an issue—but it’s truly the employer’s problem. Question: After working for an abusive supervisor for more than a year, I plan to give notice. The last straw was when she confronted me yesterday. She said I hadn’t completed a project, and she expressed her dissatisfaction by grabbing my arm and … [Read more...] about Eligible/ineligible for rehire vs. constructive discharge

9 tips for virtual onboarding of new remote employees

April 26, 2021

Designate someone who will communicate with the new employee in terms of the expectations of their first day, first month, and beyond. Consider assigning the new employee a mentor or ‘buddy’ in their department who will check in regularly and answer any questions. Consider having a representative from upper management meet the new hire. Showing they are valued in the … [Read more...] about 9 tips for virtual onboarding of new remote employees

5 action steps for regaining staff trust

April 15, 2021

By Lynne Curry bio  When employees or colleagues no longer trust you, they don’t tell you. Why would they? They don’t trust how you might react to what they say. Their distrust descends below the surface, though it shows up in them keeping their distance from you. Distrustful employees or coworkers protect their backsides. They withhold information. Their morale and … [Read more...] about 5 action steps for regaining staff trust

What I really wanted for Christmas

December 14, 2020

By Lynne Curry bio “What I really wanted for Christmas,” the woman said, “Wasn’t a turkey or a ham. It’s communication. The management around here keeps us in the dark, but then expects us to carry out their last minute orders without knowing the full story.” Have you thought about how you could have wished your employees happy holidays this year? Did you throw them an … [Read more...] about What I really wanted for Christmas

Study identifies generational similarities, differences in the workplace

July 4, 2020

The National Association for Law Placement, Inc. (NALP), in partnership with PP&C Consulting principals Aric Press and Yolanda Cartusciello, has released Multiple Generations in Law Firms: Working Together. The first-of-its-kind study provides insights into some of the generational dynamics at play in the current law firm work setting. The survey gathered responses from … [Read more...] about Study identifies generational similarities, differences in the workplace

3 onboarding mistakes that put retention at risk

July 12, 2019

By Dina Eisenberg  bio This is a tight market for legal professionals. The demand for paralegals is expected to rise 8% by 2022. If you've found the paralegal, legal assistant, or other legal professional that you want to add to your team, it makes perfect sense to create a remarkable, meaningful onboarding experience so you can retain your great find. Today's legal … [Read more...] about 3 onboarding mistakes that put retention at risk

Not just another HR story

June 21, 2019

By Lynne Curry  bio Which do you believe? ☑ You can't trust anyone in HR: they'll get you talking, look sympathetic, but then turn everything you say over to management; ☑ HR is a luxury we don't need when we need all our budget resources to pay the employees who produce; ☑ HR = a partnership for managers, employees & organizations; ☑ HR = lots of talk + … [Read more...] about Not just another HR story

6 ways to optimize your recruitment efforts

March 8, 2019

Law firms are feeling the effects of today's talent shortage. More than three in 10 lawyers (31 percent) recently surveyed by Robert Half Legal said recruiting highly skilled legal professionals is the greatest practice management challenge facing their firm. Caseload or workflow management ranked second, with 19 percent of the survey response. These concerns come at a time … [Read more...] about 6 ways to optimize your recruitment efforts

Is this essential ingredient missing from your firm’s customer service?

January 11, 2019

If you believe that your law firm offers exceptional customer service, you might want to think again, says Kelli Proia, a Rhode Island-based intellectual property attorney and founder of Lawducate, a business education firm for lawyers. Proia says the customer service component is sadly lacking in the legal business as a whole, adding that too many lawyers focus on the work … [Read more...] about Is this essential ingredient missing from your firm’s customer service?

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Law Firm Culture: What It Is—and Why It Matters More Than You Think

Client Communication Is Evolving—Is Your Law Office Keeping Up?

July Is a Great Month to… Tackle What Gets Overlooked the Rest of the Year

Streamline the Hiring Process with Technology

Technology and equipment maintenance checklist for a law office

Your Career

Law Firm Culture: What It Is—and Why It Matters More Than You Think

How to Delegate Without Micromanaging

Dealing with Mean Girls and Mood Leeches

You should learn your way around office politics

Why “Thank You” Matters More Than You Think

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