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MANAGING THE OFFICE

How to make sure your intake consultation covers all the services your firm provides

In a law firm, service counts. In fact, it’s often the service more than the legal abilities that brings in repeat business, says practice management and marketing consultant…


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RISK MANAGEMENT

4 bad financial habits that may increase your policy premiums and your malpractice risk

Ineffective billing and collections practices affect more than the bottom line. They ultimately may determine what the firm has to…


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REDUCING MALPRACTICE SUITS

How and why you need to carefully screen cold calls from potential new clients

What’s your firm’s process for dealing with a potential new client? What happens when someone sends the firm an email asking for a quote for a real estate transaction or when a frantic caller leaves a…


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BILLING & COLLECTIONS

Traditional procedures bring in the most money

Getting paid or not getting paid to a great extent depends on the firm’s billing and collection guidelines – and whether they are…


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YOUR CAREER

To-Dos: Your July office checklist

According to best-selling author Regina Brett, “Summer is the annual permission slip to be lazy. To do nothing and have it count for something. To lie in the grass and…


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CLIENT RELATIONS

Partner retirement: how to keep the clients and assign the business

When a partner retires, the top business concern is if and how the firm can keep the clients. And there’s more than one reason to…


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MARKETING

Simple ways to kill every tried and true legal marketing effort

The most sophisticated marketing can fall flat from the simplest attorney mistakes. Here are…


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INCREASING PROFITS

7 ways to improve your billings and collections processes

The financial face of the legal business has changed over the years and most firms have learned to become aggressive about collecting outstanding accounts. However, if your firm is still allowing clients to delay payment, recognize that…


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RISK MANAGEMENT

The forgotten cause of malpractice claims is poor communication

A great yet often ignored cause of malpractice claims is nothing more than poor client communication…


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YOUR CAREER

10 ways managers are improving their law firms

Ah, the woes of running a law office. You know them well: Reams of reports, scheduling squabbles, technology tangles, and so much more. It takes a lot of skill, patience, and strategy to make a…


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