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OFFICE CHECKLIST

TO-DOs: Your December office checklist

Congratulations on making it through 2018! We hope it was a successful and satisfying year for you and your firm and that you take some time this month to…


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MARKETING

Public image counts just as much as legal quality: 7 good rules

It takes more than good lawyering to make a practice a success. Just as important is a good public image…


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KEEPING CLIENTS HAPPY

Clients cite their top 6 turnoff points with law firms

Don’t jeopardize repeat business by unwittingly antagonizing the clients. Keeping them satisfied is a worthwhile…


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CLIENT RELATIONS

Law firm focuses on elder client needs

An elder law practice deals with non-legal issues other firms rarely encounter, says the founder of a seven attorney elder law firm in…


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CLIENT RELATIONS

Unique client communication approach gives small firm a huge marketing advantage

Like many small firms, one Michigan office operates in a precarious environment. With only two attorneys and four staff, it faces heavy competition from larger firms as well as from…


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MARKETING

Simple ways to kill every tried and true legal marketing effort

The most sophisticated marketing can fall flat from the simplest attorney mistakes. Here are…


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MANAGING THE OFFICE

How to make sure your intake consultation covers all the services your firm provides

In a law firm, service counts. In fact, it’s often the service more than the legal abilities that brings in repeat business, says practice management and marketing consultant…


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RISK MANAGEMENT

4 bad financial habits that may increase your policy premiums and your malpractice risk

Ineffective billing and collections practices affect more than the bottom line. They ultimately may determine what the firm has to…


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REDUCING MALPRACTICE SUITS

How and why you need to carefully screen cold calls from potential new clients

What’s your firm’s process for dealing with a potential new client? What happens when someone sends the firm an email asking for a quote for a real estate transaction or when a frantic caller leaves a…


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BILLING & COLLECTIONS

Traditional procedures bring in the most money

Getting paid or not getting paid to a great extent depends on the firm’s billing and collection guidelines – and whether they are…


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