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Model Policy: Workplace violence and office security

August 14, 2024

It has become imperative, and in many states a legal requirement, that employers implement programs to prevent violence at the workplace. The centerpiece of the prevention effort is to adopt a written policy on workplace violence. … [Read more...] about Model Policy: Workplace violence and office security

How one California law firm regained its corporate culture and improved business

August 19, 2019

How do you grow your firm and still maintain a close-knit team? Jason Pink, Administrator of Gianelli & Associates in Modesto, California, tells how their firm handled it. We're a small, but busy, 9-attorney law firm. When we outgrew the 6,500 square foot building we were in, we added an annex at the next door building. We moved three attorneys and a few staff over there. … [Read more...] about How one California law firm regained its corporate culture and improved business

9 ways to stay neutral (and sane) when reporting to multiple lawyers

June 21, 2019

The job of managing a law office can be unpredictable, because you often don't have the luxury of answering to just one boss. Instead, there are as many bosses as there are lawyers, and the lawyers don't always get along with one another. For that reason, your survival rests on neutrality, says management consultant Donna R. Gary of Legal Administrative Services in … [Read more...] about 9 ways to stay neutral (and sane) when reporting to multiple lawyers

10 ways managers are improving their law firms

June 14, 2019

Ah, the woes of running a law office. You know them well: Reams of reports, scheduling squabbles, technology tangles, and so much more. It takes a lot of skill, patience, and strategy to make a law office run smoothly—plus a little bit of help from others who know your pain. That must be why the Reader Tips section of our website is so popular. It contains dozens of solutions … [Read more...] about 10 ways managers are improving their law firms

Orientation program sends new hires in the right direction

April 26, 2019

Staff orientation ensures a good start on the job. No matter what the work, the employer/employee relationship is made or broken in the first 90 days, says the director of administration at a 37-attorney office in California. It's during those first three months that people conclude either "I've made a good decision" or "What have I gotten myself into?" So to point new … [Read more...] about Orientation program sends new hires in the right direction

If you’re ignoring these 6 rules, you can kiss your budget good-bye

September 28, 2018

It's that time of year when law firm administrators need to "calmly and carefully consider how they are going to invest their resources to meet next year's expectations," says business and financial management consultant Gene Siciliano, CMC, CPA, of Western Management Associates in Los Angeles. And the only way to do that is with a realistic and workable budget. Drawing … [Read more...] about If you’re ignoring these 6 rules, you can kiss your budget good-bye

The County Law Library: Don’t overlook this FREE and valuable legal resource

September 14, 2018

According to just about every legal management article, webinar, or podcast, the landscape of the legal market in the past few years has changed—dramatically. Clients, it seems, are firmly in the driver's seat. And with an abundance of legal service providers, these clients are demanding efficient and cost-effective solutions, leading many firms to rethink their … [Read more...] about The County Law Library: Don’t overlook this FREE and valuable legal resource

The top five reasons firms lose money and go out of business

September 7, 2018

"Lawyers become lawyers because they want to help people and practice the art of law," says Los Angeles financial consultant Gene Siciliano, CMC, CPA, author of Finance for Non-financial Managers (McGraw-Hill, New York). And once in practice, lawyers focus exclusively on their technical expertise, not the essentials of running a business successfully. "They think they can get … [Read more...] about The top five reasons firms lose money and go out of business

San Diego firm gets more cash faster with easy-to-use online credit card payment system

September 29, 2017

It can be pretty daunting to introduce a new feature on your website, especially one that involves financial transactions. But when it came time to update the website for San Diego law firm Marks, Finch, Thornton & Baird, LLP, and start offering clients the ability to pay their bills online, the only thing that really caught firm administrator Linda Quindt off-guard was how … [Read more...] about San Diego firm gets more cash faster with easy-to-use online credit card payment system

Why you should include staff at your annual firm retreat this year

September 16, 2016

While most firms hold an annual retreat for the attorneys, one California firm has expanded the retreat concept to include staff and spouses. According to the administrator, including staff and spouses at the firm’s annual retreat builds a bond between attorneys and staff and creates a positive attitude toward the firm’s goals and values, generating enthusiasm and new … [Read more...] about Why you should include staff at your annual firm retreat this year

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Offering AI Upskilling as a Job Benefit: A Smart Move for Office Managers

How to Create a Calm, Focused Environment in a Small Office

Do I Fire A Staffer Who Doesn’t Deserve It?

Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

Reconnecting with Purpose: How to Invite Someone from the Past into Your Career Network

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Do I Fire A Staffer Who Doesn’t Deserve It?

Reconnecting with Purpose: How to Invite Someone from the Past into Your Career Network

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